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Payoneer

4.1

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
466
value
415
shipping
279
returns
272
quality
404
This company responds to reviews on average within 4 days

Instant Feedback

1 review

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Lebanon
1 review
0 helpful votes
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Great experience
May 5, 2025

Agents were friendly, helpful and professional They were so cooperative and helped with whatever issue i was facing

Date of experience: April 25, 2025
Brazil
1 review
0 helpful votes
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Thank you for everything
May 3, 2025

I was having issues with the verification of my bank account (none of the documents I submitted were accepted) and after many trials and errors, one of the agents, Matthew, also known as Payoneer's guardian angel, finally got it approved. Thank you so much for solving it so efficiently. Oh, Grecia also helped me a lot, she was the first one I talked to on the phone. Thanks Grecia and Matthew!

Date of experience: April 23, 2025
Jamaica
1 review
0 helpful votes
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Don't have a bad experience.
May 3, 2025

My experience I had was great, my agent responded well just waiting on my authorization to be approved.

Date of experience: April 23, 2025
China
1 review
0 helpful votes
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完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意完全同意 非常满意 很满意

Date of experience: April 23, 2025
Pakistan
1 review
0 helpful votes
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Superb Platform
May 2, 2025

Payoneer has been so far the best option for me considering I have a remote business in UK and no bank account for my clients to send money. Payoneer made that possible. Love you guys.

Date of experience: April 23, 2025
North Dakota
1 review
0 helpful votes
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Quick solution
May 2, 2025

I had not so good experience before but I can say I am amazed how soon I got through today. Thank you.

Date of experience: April 22, 2025
Nigeria
1 review
0 helpful votes
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Payoneer 12345
May 2, 2025

I don't have much experience but i love it, the costomer care are good, they have good response, they also provide good details.
Payoneer haa won the heart of many because they are available for all countries which i recommend they should keep on doing

Date of experience: April 20, 2025
China
1 review
0 helpful votes
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Great Experience on Payoneer
May 1, 2025

Very good! I met some problems when I apply for Payoneer and the phone workers helped me to solve them successfully. I feel very gratitude about it.

Date of experience: April 21, 2025
Nigeria
2 reviews
0 helpful votes
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D L L P dot U K
April 30, 2025

I spent weeks trying to withdraw my funds, but the process kept getting delayed. Each time I reached out to support, they requested additional documents, yet nothing progressed. Frustrated and desperate for a solution, I decided to file a complaint on the website mentioned in my title/headline. Thanks to them, I finally received my money. Try them too

Date of experience: April 2, 2025
BA
1 review
0 helpful votes
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Always there to help
April 29, 2025

Got all information needed. Supoort guy finalized the whole process for me and explained every step for me

Date of experience: April 19, 2025
Washington
1 review
0 helpful votes
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My funds are being withheld by Payoneer illegally and I am being told by them that the payment can not be deposited into my account because it came from a personal account whereas it's coming from a business bank account. Payoneer is neither depositing it into my account nor sending it back to the sender and I am just having to go in circles with a new representative every day who just tells me new lies and new stories each time I call and wasting my time.

Date of experience: April 18, 2025
Argentina
1 review
0 helpful votes
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Fraude con la tarjeta
April 27, 2025

Siempre he tenido una experiencia muy positiva con Payoneer hasta hoy, que en un segundorealizaron 4 compras por un total de 8,933,58 utilizando mí tarjeta virtual de manera fraudelenta.
Creo que en para estos montos la plataforma podría contar con alguna autenticación a través de la app. Creo que redundaría en mayor seguridad contra los fraudes.

Date of experience: April 17, 2025
DO
1 review
0 helpful votes
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Reseña de atención
April 27, 2025

He tenido una buena experiencia cada vez que uso la app y que tengo que llamar. Es muy útil y práctica para recibir pagos en dólares.

Date of experience: April 17, 2025
GB
1 review
0 helpful votes
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Secure Bank For Online Businesses
April 27, 2025

Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.

Date of experience: April 17, 2025
New Jersey
1 review
0 helpful votes
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The support was helpful, but the response time and clarity could be improved. I was able to get what I needed eventually, but the process felt a bit slow and unclear at times.

Date of experience: April 17, 2025
Hong Kong
1 review
0 helpful votes
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Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
*******4348
Thank you

Date of experience: April 17, 2025
Hong Kong
1 review
0 helpful votes
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I just registered a new company account on Payoneer, then Payoneer sent me one email for updating 3 questions about account safty. The answers for these 3 questions could not be submitted even I tried them many times. Please reply me as soon as possible!

Date of experience: April 17, 2025
DO
1 review
0 helpful votes
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Payoneer feedback
April 26, 2025

Hasta ahora me siento muy cómodo con la. Plataforma me gusta las opciones que tiene para todo y la facilidades de transferencias

Date of experience: April 16, 2025
Jersey
1 review
0 helpful votes
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TREMENDOUS COMPANY
April 26, 2025

I FOUND THE FORM EASY TO FILL. APPROVAL WAS FAST AND IMPRESSIVE. THE TELEPHONE OPERATOR WAS VERY HELPFUL. GUIDED ME EXACTLY THE CORRECT WAY. ALL ROUND. GREAT

Date of experience: April 16, 2025
Guatemala
1 review
0 helpful votes
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Casi 3 días para sacar el dinero de mi cuenta. Demasiado el costó para el nivel de servicio y "rapidez ".

Date of experience: April 16, 2025