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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Agents were friendly, helpful and professional They were so cooperative and helped with whatever issue i was facing
I was having issues with the verification of my bank account (none of the documents I submitted were accepted) and after many trials and errors, one of the agents, Matthew, also known as Payoneer's guardian angel, finally got it approved. Thank you so much for solving it so efficiently. Oh, Grecia also helped me a lot, she was the first one I talked to on the phone. Thanks Grecia and Matthew!
My experience I had was great, my agent responded well just waiting on my authorization to be approved.
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Payoneer has been so far the best option for me considering I have a remote business in UK and no bank account for my clients to send money. Payoneer made that possible. Love you guys.
I had not so good experience before but I can say I am amazed how soon I got through today. Thank you.
I don't have much experience but i love it, the costomer care are good, they have good response, they also provide good details.
Payoneer haa won the heart of many because they are available for all countries which i recommend they should keep on doing
Very good! I met some problems when I apply for Payoneer and the phone workers helped me to solve them successfully. I feel very gratitude about it.
I spent weeks trying to withdraw my funds, but the process kept getting delayed. Each time I reached out to support, they requested additional documents, yet nothing progressed. Frustrated and desperate for a solution, I decided to file a complaint on the website mentioned in my title/headline. Thanks to them, I finally received my money. Try them too
Got all information needed. Supoort guy finalized the whole process for me and explained every step for me
My funds are being withheld by Payoneer illegally and I am being told by them that the payment can not be deposited into my account because it came from a personal account whereas it's coming from a business bank account. Payoneer is neither depositing it into my account nor sending it back to the sender and I am just having to go in circles with a new representative every day who just tells me new lies and new stories each time I call and wasting my time.
Siempre he tenido una experiencia muy positiva con Payoneer hasta hoy, que en un segundorealizaron 4 compras por un total de 8,933,58 utilizando mí tarjeta virtual de manera fraudelenta.
Creo que en para estos montos la plataforma podría contar con alguna autenticación a través de la app. Creo que redundaría en mayor seguridad contra los fraudes.
He tenido una buena experiencia cada vez que uso la app y que tengo que llamar. Es muy útil y práctica para recibir pagos en dólares.
Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.
The support was helpful, but the response time and clarity could be improved. I was able to get what I needed eventually, but the process felt a bit slow and unclear at times.
Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
*******4348
Thank you
I just registered a new company account on Payoneer, then Payoneer sent me one email for updating 3 questions about account safty. The answers for these 3 questions could not be submitted even I tried them many times. Please reply me as soon as possible!
Hasta ahora me siento muy cómodo con la. Plataforma me gusta las opciones que tiene para todo y la facilidades de transferencias
I FOUND THE FORM EASY TO FILL. APPROVAL WAS FAST AND IMPRESSIVE. THE TELEPHONE OPERATOR WAS VERY HELPFUL. GUIDED ME EXACTLY THE CORRECT WAY. ALL ROUND. GREAT
Casi 3 días para sacar el dinero de mi cuenta. Demasiado el costó para el nivel de servicio y "rapidez ".
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

