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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The service is good and I recommend it to everybody
I had a problem with a payment, and they solved it immediately and were really kind.
Thanks For Supporting. I am satisfied payoneer support center.
Great and excellent customer care service. I get the details about whatever I asked.
It is a very good payment service for freelancers.
Marry is good service she helped me to solve my problem about my account close
Instant help they were talking very nicely, but I have a request to payoneer theme to add someone who can speak in Hindi,, in there customer support
This is my first time though, but it was nice and smooth, hopefully my request will be approved
The agent who take my call really helps me a lot regarding my concern.
The customer care representative addressed my issue quickly and was easy to understand.
They put schemes for me not to close the account without having made use of it at any time. They even branded me a liar saying that my date of birth is wrong!
I've been trying to get the damn account closed for two months or more and nothing! Every time a person more stupid than the previous one answers me.
This payment service is really very first and good. Also this is the trustable site to transfer or store funds. But customer care is not enough good. It should be more flexible and easy with customer.
It's not easy getting hold of customer care and your website provides very little help in my opinion. I have encountered too many inconveniences through payoneer.
This application is good. Im happy to use this payoneer
I have a issue of blocking account and whenever i talked to payoneer Customer Department they are really polite and listen very carefully your problem which you are going through, i really appreciate that, Thanks
Payoneer has made it easier for me to receive my international payments in Pakistan within a few minutes. It is easier to use and I can call the support centre and get my issues resolved within minutes.
I was experiencing very bad experience on payoneer past few weeks about my withdrawal issues, but since Jean (Customer Support Representative) assisted me to resolve the issue, she was just a relief for the hassles, she made a very very great job resolving my payoneer issue. Thank you Jean.
Thank you payoneer.To make my words easier to understand
It was a awesome customer support, Mako was so warm, sweet and nice, she helped me a lot and clear all my doubts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members