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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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I have just opened my payoneer account before i was receiving my payments in my local bank account they stupid were call me every time to fulfill their $#*!ing requirement, they were always ask many questions in suspicious way, after opening payoneer account first my Bank Charges will safe my time will safe, and i will get more currency conversion rate. Regarding their customer service that's awesome if their is long Que they also provide call back service themselves as soon as they free, i really appreciate Payoneer for providing such a great service.
It was difficult securing the card initially. Lots of security stuff, and I had to keep remaking and remaking my video (Or was that Preply?). Very annoying. The service since then has been great and has met all my needs. There was a big crisis recently which I imagined would take a long time to resolve, but to my delight it was fixed very quickly and normal service was resumed. That's what count. I HATE automatic 'support' services and have had a hell of a time getting messages through because I kept getting the same repeated mechanical questions, Modern technology at its WORST. But the real people at Payoneer (they exist, right?) are friendly, efficient, and courteous, and as long as the service works as it should I have no problems with Payoneer.
They have world class customer service. Very professional and they will resolved their issue ASAP
I have contacted Payoneer customer services a few times in the past and have been pleasantly surprised by their patience and concern. Today was no different. The Customer Services Adviser was polite, used my name and talked me through the processes. When/if he did not know the answer, he politely asked me to hold on and found the appropriate solution. I have recommended Payoneer to family and friends... believe me, I do not do that easily and only if I can be confident in what and who I am recommending - they are a great solution for overseas banking.
Fast, easy and efective. Thanks Payoneer team.
They answered on all my questions and resolved all issues i had.
I stopped using Payoneer some years back but was back again and was blown away with the fact that I could now withdraw to my local bank account. However, I had some challenges making use of the service or managing my currencies. The mails I received didn't help and I decided to use the Customer Service Call Service.
I was amazed to find out that if waiting was becoming too long, I could be called back when I was next on queue instead of waiting for my turn. The waiting time was good and the agent who attended to me was a core professional who understood my challenge without much explanation and in a jiffy a solution was proffered. If there was something beyond 5 stars would give Payoneer unreservedly. Well done.
In this contemporary world, payoneer has been the best Platform for receiving funds anywhere in the world. I rarely give ratings but Payoneer deserves a full one.
As described, my pin was not accepted with my old card in most machines in France. A signature and ID was required which was extremely inconvenient and frankly annoying. I hope this compatibility issue has now been sorted
The lady which talk to me is very polite and understand my question i give him five star. But so many time i contact payoneer customer support center but there are the man who are so rude.
Really enjoyed the excellent and professional manner my login challenges were handled by the PAYONEER representative. I love Payoneer
I called Payoneer and I was given prompt reply in a polite way. I have really liked it.
They provide quick solutions. Very good, corporate with us, Awesome service and very polite to talk.
My card has been hacked, they took over 200$ on it, i called Payoneer and the next day i received an email saying that they add the refund on my balance after loading the money from the hackers.
I was facing issue of getting paid from Fiverr to Payoneer. Though they took a bit long time, but it was for solving my issue complete. I appriciate it.
Thanks payoneer fast support and kindly stuff very good services
Excellent!... I love payoneer they offer the very best of services. Each time I contact them they respond quickly as possible. Thank you payoneer for making the world a better place.
I was worried about my transfer after talking with customer service agent I am fully satisfied great service
The customer care provider was polite and helpful and tried his best to solve my issue
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.

