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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I'm a Malaysian user doing some online services. Having Payoneer supporting me from the back end is an absolute stress reliever. Issues were handled with the greatest professjonalism.
I really like the low charges and the exchange rates. But they can do better on the rates though.
Though the chat support took forever to answer and i never was able to use this portal, the phone support was surprisingly fast and efficient.
Personally i could not imagine my job being possible without payoneer. They make receiving or sending money a quick a easy experience.
I like Payoneer customer support and the option to withdraw money worldwide, the company is a very great one. I will be using Payoneer and highly recommend it for anyone I care about. I just recommended it to my friend and colleague, he equally loves it.
Your representatives are good but your services are very bad. You have mailed me that your account has proved and know you can receive payment from international clients but when my client paid me you blocked my account without any message or mail.
I am very pleased with the humility and very responsive nature of the staff. Very straight solutions. No long talks
The service was overall a complete team was great I'm very efficient and coordinating overall I'll give a five star hands-down
I am always relieved when I hear my payments will come through Payoneer because I know I am dealing with a reliable company
It was exhausting trying to follow up my concern but you got the best Customer representatives. Arvin and Justin were very helpful and i felt their sympathy on my issue.
Wishing those two guys future success in their profession.
So far with the registration process; very user friendly. Some delays in getting back to me by email; by phone the customer support was great.
Payoneer Customer care so helpful and I think they are really good.
I Got Bored after so many trials to link my Global Payment Service to My PayPal account, but Everything Got Solved in Minutes after calling Payoneer Customer Care and was attended by Anna... Thank you very much Payoneer, Thank you Anna
Don did a great job resolving my concern and it only took 3 minutes!
They received my phone but not available live chat, live chat is good for us because our language bangle and we are not understand yours pronunciation in good well. But she is good in communicate to me.
Great rates, better than the bank. I have easy access to my funds on the go, whether the ATM, POS and online -- Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members