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Payne Glasses Reviews Summary
Payne Glasses has a rating of 4.1 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.
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These glasses are super cute and fit my face nicely! Ordering glasses that work for my astigmatism is hit or miss because the axis doesn't always align, but these have been the best yet.
Been ordering from Payne for years. Quality is down a bit but for the money is a good value.
Fast service and delivery. Product overall is good.
I had some warranty questions and was received professionally and cordially. My resolution was satisfactory to me and well received by my company contact. I have bought several pairs of glasses over the years and will continue to do so. It is refreshing that customer service is honest and sincere. Product and services are very noteworthy.
Thank You!
Perfect every time. Great website. Great products. Amazing variety. Would not change a thing.
Bought for both myself and husband with progressive lenses and other issues. Glasses are working perfectly.
Always a good experience shopping with Payne. No hassle, great customer service and quality glasses
Very helpful when I had a problem. They took care of the issue.
I have ordered from Payne before, and have not been disappointed!
Never had any issues and my eyeglasses are always perfect!
It was an easy and great experience as always! Thank you for having cute and affordable glasses, I have saved hundreds if not a thousand dollars over the past 2 years!
I just love shopping with you guys, it's fast, affordable and the designs are great!
If you have any problems, do not use Payne's online chat for help. The person I talked to was sarcastic and rude. I then sent an email with a copy of the chat, letting their customer service know what transpired through online chat. Because of that incidence, I can only somewhat recommend doing business with them and will be looking for another online eyeglass distributor.
Good style options and fits. I liked the different options for progressive lenses and bifocals
Very easy to order.love the quality and comfort of how they fit
It was exactly what I was looking for. Thank you so much
Very poor service and customer support for Payne and their customer service rep Damon.
Ordered a stock glasses with not RX never worn when I realized I do not need. Requested refund and was told 50% back and I pay shipping. Why bother.
Very disappointed and would not recommend. If you choose to work with them read the fine print as a 50% restock seems excessive.
Not a satisfied customer.
Buyer beware...
Easy to contact service folks. They were very responsive to my request with helpful suggestions
Your regular shipping is to slow,,, should not be more than five days after order is placed and credit card have been charged.
At Payne glasses, you get a lot more than what you pay for. I recommend that you give it a try
I would order again and was satisfied with 2 pairs, however, there was a mistake with one pair, reading glasses that were made into sunglasses; I'm sure I didn't order them that way but I never called them to correct the mistake so I really can't blame them.
Great experience and easy to work with. Will purchase from them again.
From the business
Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members