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Partzilla

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
392
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Received the wrong part.
February 13, 2024

Gave parts person the model, serial number, part name and the year and still received the wrong part. Don't know what to do now? Do I send it back and have to pay for shipping again and take a chance on getting the wrong part again?

Date of experience: February 13, 2024
Brittany B. — Partzilla Rep
over a year old

I do apologize there was an issue with your order, I see that a return label has been provided for you to return the part. If you still need assistance, please let us know.

Texas
1 review
0 helpful votes
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Quality part delivered quickly
February 13, 2024

Just what I ordered. Got here quickly. Good quality genuine OEM

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Great parts place
February 13, 2024

Always come through for me with the right parts...Thank you..

Date of experience: February 13, 2024
Florida
1 review
0 helpful votes
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Great Service and Fast Delivery
February 12, 2024

Got my parts fast and great customer service. I will be using them in the future

Date of experience: February 12, 2024
Mississippi
1 review
0 helpful votes
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Honda 4 wheeler part
February 12, 2024

Great experience shopping on line. Detailed pictures and parts list really help

Date of experience: February 12, 2024
Rhode Island
2 reviews
0 helpful votes
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Amazing
February 12, 2024

Rebuilt a 2003 Honda trx 250 ex. Got all the parts from PARTZILLA! Super fast shipping and great prices!

Date of experience: February 12, 2024
Wisconsin
1 review
0 helpful votes
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Hello
February 12, 2024

Your website locked up because of an address issue of some sort. While this was extremely frustrating when I called the situation was handled professionally,accurately and fast and I was very pleased. Thank you.

Date of experience: February 12, 2024
New Jersey
1 review
0 helpful votes
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Good service
February 12, 2024

Good service fast shipping over good experience will be back next time I need parts

Date of experience: February 12, 2024
Virginia
1 review
0 helpful votes
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Easy parts lookup.
February 11, 2024

Website is easy to navigate. Parts are easy to find on the page. A couple steps on it's on the way. Parts were received earlier than expected. I'll definitely use Partzilla again

Date of experience: February 11, 2024
Texas
1 review
0 helpful votes
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2001 Honda Rubicon
February 10, 2024

Partzilla had the right parts, good delivery, and easy returns.

Date of experience: February 10, 2024
Florida
1 review
0 helpful votes
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MUY EFICIENTES
February 9, 2024

A pesar de que no he recibido lo pedido, (esta en caminon hacia Colombia) eltrato recibido fue excelente, la atencion, interes y respuestas superaron todas mis espectativas.
Muchas gracias y espero contar con ustedes a futuro.

Date of experience: February 9, 2024
Colorado
1 review
0 helpful votes
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Polaris Hawkeye parts
February 9, 2024

Very helpful website with detailed pictures of parts available for my atv and better priced than Ebay or Amazon. FAST shipping as well. Thanks

Date of experience: February 9, 2024
South Carolina
1 review
0 helpful votes
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Suzuki petcock parts
February 9, 2024

My items were shipped very quickly and I appreciate it

Date of experience: February 9, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent Service
February 9, 2024

Called my order in. The girl on the phone was very knowledgeable. My part arrived sooner than expected. It was exactly what I ordered.

Date of experience: February 9, 2024
New York
1 review
0 helpful votes
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Return
February 9, 2024

I ordered 1 part and received 2 returned 1 and it was very easy and fast! No problem at all.thanks for all of the help!

Date of experience: February 9, 2024
Missouri
1 review
0 helpful votes
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Great part
February 9, 2024

Was exactly what was needed fit perfectly... easy to replace with proper puller bolt

Date of experience: February 8, 2024
Washington
1 review
0 helpful votes
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Always good service
February 8, 2024

Leased with service Web site works well Better than a lot out there Can build an order over a few days without losing cart

Date of experience: February 8, 2024
Wisconsin
1 review
0 helpful votes
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Fast service
February 8, 2024

Had a great experience with partzilla parts came out fast and prices were reasonable compared to other sites.

Date of experience: February 8, 2024
Iowa
1 review
0 helpful votes
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Had what I needed at a good price, and quick shipping

Date of experience: February 8, 2024
Minnesota
1 review
0 helpful votes
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Great all around experience
February 8, 2024

I needed to cancel one of the items in my order and used the texting feature. I recieved a super fast response and the were able to cancel the item and ship out the remainder of the order that day.

Date of experience: February 8, 2024