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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Horrible still don't have parts two weeks and still no parts got sent wrong part and you expect me to pay for shipping when you sent wrong part what kind of crap is that and I paid express shipping to get wrong part two weeks later
Fast good part and I'm happy. And the part are cheep that wat I like the best
I only order 3 parts. One I received very quickly but the other 2 shipped separately and it took a week.
We apologize it took longer than expected to receive some of your items that were shipped from a separate location and any inconvenience that delay may have caused. If you have any additional questions or anything we can help with, please reach out to customer support so we can assist in any way we can.
Ordering, shipping was great and all parts fits great. Would recommend to people.
The Best website to order OEM parts, I restored my complete Yamaha Banshee and ordered all the original parts on Partzilla.
Called to make sure I was ordering the correct parts. They quickly helped me order and the parts arrived sooner than expected. I will order from here again!
Good price and service - would for sure use them again
Easy transaction. The part I wanted was in stock and the shipping perfectly on time.
Excellent service. Parts came in time an in working order.
Great online experience. The chat function worked great and helped me confirm a couple of parts I needed. The only negative was that the oil filter and oil container (4 quarts) were next to each other in the box, and the filter box was indented. The filter seems ok and not damaged, but I would just be more careful in shipping different items in the box.
Ordered part, two days later received. Thank you ***************************************************************************************************************
Partzilla had the oem part I was looking for at decent price and they shipped it out asap!
Will absolutely use them again in future orders!
I have made numerous orders in the last few months while restoring an older Yamaha Golf Cart. Their site is easy to navigate and parts arrive on time.
Excelente el servicio, la disponibilidad de accesorios y agilidad y cumplimiento en la entrega 🚚
Really not sure why I have to wait for items that are in stock because of items that are not in stock. I need these parts to finish someones cart. The ones that are in stock I need so I can keep working on the cart.
Prices are not that great. Parts are constantly damaged and randomly tossed in bags or boxes. Parts are constantly sent wrong. Customer service to get damaged, missing, or wrong parts taken care of is a nightmare so it's not even worth the hassle to correct and has been a battle for many years. I spend alot of money here, and every order is an issue.
We're sorry to hear you have had issues with your orders, please contact customer support if you need help with any replacements for damaged items.
Gave parts person the model, serial number, part name and the year and still received the wrong part. Don't know what to do now? Do I send it back and have to pay for shipping again and take a chance on getting the wrong part again?
I do apologize there was an issue with your order, I see that a return label has been provided for you to return the part. If you still need assistance, please let us know.
Just what I ordered. Got here quickly. Good quality genuine OEM
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund and send a label for the wrong part you received. We hope to hear from you soon.