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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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The part I ordered was exactly what I needed for my 1987 Honda. The E-mail that Partzilla sent went to my Spam Folder and I didn't realize this until I called and spoke with a nice sales lady. The part arrived the next day and I got it installed. Thanks Partzilla, I will be using you again.
They help me get the right part the first time for my 2006 honda foreman thanks
I received my package thinking everything should be there, put package to side waiting on reduction. Get my atv tore apart open my package to install parts and I'm missing half my order ( one way bearing, clutch plates) definitely not happy I have my atv took apart and don't have what i ordered I will be giving a call in the am
I needed the doors in a hurry, you had them in stock, shipped that day and I received them in 2 days. Thank you!
Donnie
The right parts make things better. Thanks for providing the right parts for my motorcycle! ππ
Partzilla made it easy to find what I needed and order without any hassle. Package arrived safe and on time.
Exe to place order and a fast delivery. Loved the discounts on the parts in my cart.
Shipping was awesome had the item on the date and time awesome job π
Was able to find what I needed, ordered it, and it was quickly delivered and arrived intact exactly as described.
Thanks partzilla! Got the part much faster than expected, but very much needed
I found OEM Talon fender flares at Partzilla for less than the Honda dealer and I received them before the dealer said they could get them. All without having to leave my house. I love Partzilla.
I purchased one very small gasket. Maybe 2 inches by 2 inches. I thought the shipping was very high but I needed the gasket. When it got here it was in a box about 14 inches square by 2 inches deep.
You could have dropped thee gasket in an envelope with a 60 cent stamp and charged a couple dollars and made money.
This is what I will think about the next time I need to order parts.
Hello,
I do apologize that you are unhappy with the shipping cost. Our warehouse is only set up to do mass shipping as we ship thousands of orders a day. We have no way to accommodate individual requests at this time. We are hoping to be able to do so in the future. Thank you.
I needed to replace my cracked turn signal. I located it on Partzilla and received it in a few days! I've had it installed and it's working as expected.
Iordered what I thought would be ruber boots for polaris ranger axels and when they came they were plastic so I called and ask if I could send them back and there was no problem.
I ordered 2 trim pieces for a yamaha golf cart, a trim piece for the right side and left side. In my initial order I received 2 right side pieces and no left side pieces. I called to get the order corrected and the customer service individual was polite and understanding. An order was created to send the correct trim piece and I received the correct trim piece in 2 days.
OEM parts I need at great prices, Fast delivery, Super easy ordering, Been Customer for years and always great experience, Thanks PZ,, Moody's Power Sports
I am constantly ordering from Partzilla and could not ask for a better experience.
It seems to be taking a long time to fill my order. Standard part, not backorder, etc. Still have not received delivery.
We do apologize for any carrier delays. However, we show the order was placed and shipped on 02/08/2024. The package was delivered within 2 business days. If there is anything further we can assist you with, please do not hesitate to reach out to our customer service team via phone.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.


We do apologize for any inconvenience this may have caused. I see our customer service team has provided you with assistance. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.