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Partzilla

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
391
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Quick Service
February 21, 2024

The part I ordered was exactly what I needed for my 1987 Honda. The E-mail that Partzilla sent went to my Spam Folder and I didn't realize this until I called and spoke with a nice sales lady. The part arrived the next day and I got it installed. Thanks Partzilla, I will be using you again.

Date of experience: February 21, 2024
North Carolina
2 reviews
0 helpful votes
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Good
February 21, 2024

They help me get the right part the first time for my 2006 honda foreman thanks

Date of experience: February 21, 2024
Georgia
1 review
0 helpful votes
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Missing parts
February 21, 2024

I received my package thinking everything should be there, put package to side waiting on reduction. Get my atv tore apart open my package to install parts and I'm missing half my order ( one way bearing, clutch plates) definitely not happy I have my atv took apart and don't have what i ordered I will be giving a call in the am

Date of experience: February 20, 2024
Brittany B. β€” Partzilla Rep
over a year old

We do apologize for any inconvenience this may have caused. I see our customer service team has provided you with assistance. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.

North Carolina
1 review
0 helpful votes
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Honda Doors
February 21, 2024

I needed the doors in a hurry, you had them in stock, shipped that day and I received them in 2 days. Thank you!

Donnie

Date of experience: February 20, 2024
New York
2 reviews
0 helpful votes
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Small pieces
February 21, 2024

The right parts make things better. Thanks for providing the right parts for my motorcycle! πŸ˜ŽπŸ‘

Date of experience: February 20, 2024
Georgia
2 reviews
0 helpful votes
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Easy to order
February 20, 2024

Partzilla made it easy to find what I needed and order without any hassle. Package arrived safe and on time.

Date of experience: February 20, 2024
Ohio
1 review
0 helpful votes
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Rzr shock parts
February 19, 2024

Exe to place order and a fast delivery. Loved the discounts on the parts in my cart.

Date of experience: February 19, 2024
Texas
2 reviews
0 helpful votes
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Excellent experience
February 19, 2024

Shipping was awesome had the item on the date and time awesome job πŸ‘

Date of experience: February 19, 2024
Illinois
1 review
0 helpful votes
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Great deals!
February 19, 2024

Was able to find what I needed, ordered it, and it was quickly delivered and arrived intact exactly as described.

Date of experience: February 19, 2024
Nevada
1 review
0 helpful votes
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Very fast delivery
February 19, 2024

Thanks partzilla! Got the part much faster than expected, but very much needed

Date of experience: February 19, 2024
Wisconsin
1 review
0 helpful votes
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Good price, fast shipping.
February 19, 2024

I found OEM Talon fender flares at Partzilla for less than the Honda dealer and I received them before the dealer said they could get them. All without having to leave my house. I love Partzilla.

Date of experience: February 19, 2024
Louisiana
1 review
0 helpful votes
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Honda
February 18, 2024

Easy and accurate, part was exactly what was needed.

Date of experience: February 18, 2024
Arkansas
2 reviews
0 helpful votes
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Shipping could be better
February 17, 2024

I purchased one very small gasket. Maybe 2 inches by 2 inches. I thought the shipping was very high but I needed the gasket. When it got here it was in a box about 14 inches square by 2 inches deep.

You could have dropped thee gasket in an envelope with a 60 cent stamp and charged a couple dollars and made money.

This is what I will think about the next time I need to order parts.

Date of experience: February 17, 2024
Brittany B. β€” Partzilla Rep
over a year old

Hello,
I do apologize that you are unhappy with the shipping cost. Our warehouse is only set up to do mass shipping as we ship thousands of orders a day. We have no way to accommodate individual requests at this time. We are hoping to be able to do so in the future. Thank you.

Florida
1 review
0 helpful votes
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Turn Signal Replaced Successfully!
February 17, 2024

I needed to replace my cracked turn signal. I located it on Partzilla and received it in a few days! I've had it installed and it's working as expected.

Date of experience: February 17, 2024
Missouri
1 review
0 helpful votes
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Disapointed in quality
February 16, 2024

Iordered what I thought would be ruber boots for polaris ranger axels and when they came they were plastic so I called and ask if I could send them back and there was no problem.

Date of experience: February 16, 2024
Nebraska
1 review
0 helpful votes
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Received Wrong part
February 16, 2024

I ordered 2 trim pieces for a yamaha golf cart, a trim piece for the right side and left side. In my initial order I received 2 right side pieces and no left side pieces. I called to get the order corrected and the customer service individual was polite and understanding. An order was created to send the correct trim piece and I received the correct trim piece in 2 days.

Date of experience: February 16, 2024
Tennessee
1 review
0 helpful votes
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Great Company!
February 16, 2024

OEM parts I need at great prices, Fast delivery, Super easy ordering, Been Customer for years and always great experience, Thanks PZ,, Moody's Power Sports

Date of experience: February 16, 2024
Kentucky
1 review
0 helpful votes
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Loving Partzilla
February 16, 2024

I am constantly ordering from Partzilla and could not ask for a better experience.

Date of experience: February 16, 2024
Arizona
3 reviews
0 helpful votes
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It's easy
February 16, 2024

I can always find what I'm looking for at Partzilla and the prices are fair. In fact, I just placed another order today.

Date of experience: February 16, 2024
Rhode Island
1 review
0 helpful votes
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Slow delivery
February 16, 2024

It seems to be taking a long time to fill my order. Standard part, not backorder, etc. Still have not received delivery.

Date of experience: February 16, 2024
Brittany B. β€” Partzilla Rep
over a year old

We do apologize for any carrier delays. However, we show the order was placed and shipped on 02/08/2024. The package was delivered within 2 business days. If there is anything further we can assist you with, please do not hesitate to reach out to our customer service team via phone.