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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I have ordered from partzilla for many different parts and I have never had a problem. Fast shipping and communication.
I am a bit disappointed with the advertising of shipping being"FREE" with a purchase over 150.
I ordered a fender for a 05 Honda TRX for 260, and they came back with shipping for the piece and other items at an additional $431.
I could see a reasonable charge for an awkward item like that but 431. I even split the item off in its own and you still wanted and additional 175.
Both of these charges seem quite excessive.
I would be willing to pay a reasonable amount for the item but hundreds of dollars?
The item is awkward but extremely light in weight.
Part was on sale and was $270.00 cheaper than the Can-Am dealer for the same OEM part. I called to verify the correct part. Very friendly helpful customer service. Expedited shipping was very reasonable priced. Part arrived the very next day. I will definitely buy again.
Quick shipping and part fits perfectly! Actually bought them for a Maverick Trail and for a quarter of the price, you can't beat it!
The part that I needed was easy to find and order on their website. It arrived within the expected delivery date and was extremely well packed.
I'll also add that when I need to find the name &/or part number for any of my ATVs, Partszilla is my go to website.
They had the part it shipped quickly, am very, very, very pleased
Thank you very much
To the man on the phone named George who sounds like Trace Adkins... Thank you very much. The ignition coil for my yamaha g16 golf cart was here in 2 days! Exact fit and exactly what I needed. Got my 28 year old Go Buggy going like she was brand new again! From one George to another Thanks again for your help
Recieved every part ordered, delivered on time and all correct. Don't see this kind of customer service hardly anymore!
Fast easy and convenient service provided by a top-notch company
I had an order that should not had any shipping charges. I received an email stating that there was an additional charge for shipping of $310.00. I called and asked what the charges were for, and I was told that it was an administrative decision.
I canceled that order and reordered the same parts and there was no shipping charge..
Thank you for your feedback. When ordering large items the order may be held for additional shipping charges. By placing two separate orders for multiple pieces this eliminated the additional shipping charges. If you are in need of further assistance please do not hesitate to reach out to our customer service team. We look forward to doing business with you in the future.
I Placed 2 Orders On March 19,2024, But Still Have Not Got Either Order Yet! A Lot Of Times You Show To Have A Part Number In Stock, But After I Place The Order, That Item Goes On Backorder Because You're Inventory Was Off & You Did Not Have It In Stock. Usually That Holds Up The Complete Order Which May Have 20 Other Items On It. I Usually Have To Call & Cancel That Item Just To Get You Send Me The Remaining Parts I'm Waiting For On That Order. The Customer Service On The Phone Is Usually Great!
Item was new- not a 'rental', well packed, in pristine condition and very competitively priced; our experience was absolutely perfect.
We were traveling and had an emergency, needed a part for a 3000 watt Yamaha generator. Partzilla overnighted the part and all worked out. We were on our way. Thank you Partzilla!
Said delivered in 1-4 days as I paid expedited shipping. Has taken much longer than that and although partzilla refunded my shipping I missed the first ride of the year.
We do apologize it took longer than normal. Typically with expedited it takes 1 to 3 days and I see it delivered on the 4th business days. If there is anything we can assist you with in the future, please do not hesitate to reach out to us again. We hope to hear from you in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
As you mentioned, our shipping policy stipulates that shipping is free for orders over $149.00, except for items that are heavy in weight or large in dimensions. These items may incur additional shipping charges, as outlined in our shipping clause. It can be challenging to provide accurate shipping quotes at checkout for such items, given the variability of each order. We do apologize for any inconvenience this may have caused. Please feel free to reach out to us directly if we can be of further assistance.