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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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AAFTER ALL THE THOUSANDS OF DOLLARS I SPENT, I HAVE TO PAY 10 DOLLARS TO RETURN A 24 DOLLAR PARTS. LATER.
I spoke with a knowledgeable and patient technician about my 2001 foreman rubicon 500, he had first hand experience with them. I learned a lot! I installed the carb and it started right up… but I have other mechanical problems, looks like I'll be calling back….
When fixing things, i try to find hard to licate parts and as cheap as possible, and partzilla has that.
Very happy and will shop here again, as i am always restoring aomething old.
Huge thanks to the Partzilla Team for providing all the OEM parts I needed to recover my bike from an unfortunate incident. Website, delivery method, packaging, customer service, all around top notch service!
Ordered parts for an older ATV and they have a large amount of parts that other suppliers were out of. Prices were pretty good as well.
The partis perfect, but the only thing I was not happy about is the shipping time as my tracking number was saying nothing and besides the fact, I paid more on the website than I was paying on your eBay page on the shipping. I got it after eight days, which is pretty long in my opinion as the part is coming from Georgia and i am living in Florida
The available resource material for identifying correct part numbers to facilitate online ordering
Is 'World-Class'
Prompt and professional service! Good communication. No problems!
👍 great job well done fast and on time thank you we use your service again
Was able to source a nut that was nla locally from Yamaha dealer!
I ordered on a Wednesday and it arrived Friday. Couldn't believe it. Got the 4 wheeler up and running Saturday. Great service!
I paid for three to five day shipping, it arrived in one!
The part I ordered and paid to overnight to me was given the wrong ZIP Code therefore it took two days instead of the one day which I had paid $40 for to get to me so I could get my vehicle fixed.
Once I called and got the newly updated part number I received it just fine. Website needs updated bad. Popular parts are always showing unavailable because they have a new part number from BRP. If I hadn't called to ask I would've just assumed you didn't have it.
Thank you for your feedback. We apologize for the less than satisfactory experience you had with us. We strive to make sure all of our inventory counts are accurate; however, mistakes do happen from time to time. If you need technical help, please do not hesitate to reach out to our tech team via phone at 877-473-4595 or you may chat with us via our website. We hope to hear from you in the future.
This valve stem is good quality OEM part.Fast shipping No hassle experience! Picture is of bike front tire the stem went on.
The moral to story is all's well the ends well. As a first time customer I was confused about the shipping avenue. At order time, the webpage said UPS which I thought meant United Parcel Service. Once I tried to track the order I noticed it use the term Mail Innovations that I think means the package was turned over to the Post Office. Nothing against the Post Office but because of this I was unable to track the package so I was not able to schedule my maintenance time accordingly. My recommendation is you simply state the order is going though the Post Office and cannot be tracked.
I've been ordering parts for my Polaris and Honda ATV's for close to a year now. They are both older machines, so things are always breaking or wearing out. Partzilla is the best! I've never had an issue, and parts are on time. Thanks Partzilla!
I recently ordered oil seals from another source, and was not impressed with the quality of their product. Guess what? They failed soon after a tedious installation. I reordered Partzilla OEM seals, immediately recognized a substancial sturdiness improvement, went through another damn installation, and now enjoy the result of ordering the REAL OEM's. Works like new; and were cheaper than the half-assed numbers I had bought prior.
I will not repeat that mistake. I recommend Partzilla.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for reaching out. We’re very sorry to hear your most recent experience with Partzilla.com had some bumps in the road. As a courtesy, we have refunded half of your shipping. Your satisfaction is our top priority and we hope to do more business with you soon. Wishing you a great summer of riding!