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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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Order shipped same day, great. Received order 2 days later. Awesome service.
Very pleased with my shopping experience. OEM diagrams are very detailed and Partzilla stocks many parts. I have placed several orders and have never had a problem.
It's a great website for my golf cart needs. When I've needed to talk to someone on the phone, they are professional and quick to resolve my issues.
First time ordering great experience. Lost password for previous company that I went through and got no response from them so switch to Partzilla
After searching for the engine seal through the local dealer with no luck, I decided to do the research on my own. You folks had what I needed and received it 2 days later. I couldn't be happier. Thank you.
Partzilla is the place to get your oem metric bike parts at a good price & fast delivery!
I would definitely recommend using partzilla to all my friends and family! Keep up the good work.
When i need oem parts partzilla is my go to. Best prices with reasonable shipping times!
Partzilla's parts search is very helpful in finding the correct parts and provides the diagrams to insure we can locate all the parts needed for service and repairs.
I've had multiple orders from you guys and continue to go back due to the great quality and ease in finding the parts with the diagrams.
Paid for expedited shipping from Partzilla. Com.
Their 3rd party vendor shipped it ground.
Before delivery, had them commit to issuing a return label because I was able to find a vendor who would provide next day delivery on the same part.
Once the product did arrive, many days late, I used the pre-arranged return label.
Once the product was returned to the 3rd party vendor, I received a refund for less than what I originally paid. Refund should have been for the total out of pocket cost of doing business with partzilla. Com, which actually cost me more than just the cost of the part if you consider lost production because of non-delivery, rescheduling customers, and my customer trust/credibility factor. I will never purchase from partzilla. Com again. I will purchase from a vendor who has control over shipping product and who I can trust will do right when things go sideways. Edit: contacted by partzilla. Com and refunded balance of out of pocket expense. +1 star. So from 1 star to 2 stars. Would have been way easier if it went like it was supposed to go. Never used the part, never opened the box, the whole thing was an exercise in futility.
I found the parts I needed ordered and delivered quickly. I will order from them again and recommend.
This was the first time using the online ordering and found it very easy to do.
Paid extra for the 1-3 day shipping, it still took 5 days total with one Sunday. Not really their fault but if we don't let them know then they won't get on their shipper or USPS to honor the additional costs of expedited shipping. I have not looked at the parts yet, but will rate them after installation.
Outstanding, didn't take long to receive items. The items I ordered were correct items
I somehow got the wrong part and Partzilla was so helpful in helping me to return the part for refund. Thank you for being so helpful!
Ordering online was very easy. Website is user friendly. Excellent diagrams available for parts. Received the parts with in a week of ordering.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.

