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Partzilla

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
395
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Never received part
April 22, 2026

Unfortunately they used USPS which lost 2 packages the day they supposedly delivered my part. Getting help at Partzilla is pert near impossible, I sat on hold for a while and then selected the call back option but that didn't happen so I had to kick the charge back and buy the part elsewhere.

Date of experience: April 22, 2026
1 review
0 helpful votes
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Great Experience
April 22, 2026

This is an excellent place to purchase parts for your Honda rides. I purchased a door latch and it was shipped quickly and worked perfectly. If you need a part don't hesitate to contact Partzilla.

Date of experience: April 22, 2026
California
1 review
0 helpful votes
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Partzilla Vs Everyone
April 22, 2026

Simple smooth operation from my phone, found the part almost immediately and the part shipped same day. Part is now in the hands of my mechanic and soon my bike will be brought back from the dead ready to terrorize the streets once again.

Date of experience: April 22, 2026
1 review
0 helpful votes
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Paid for expedited shipping and it took over a week to get parts from the southeast to the southeast.

Date of experience: April 22, 2026
1 review
0 helpful votes
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Parts found
April 21, 2026

I was able to find the major parts for my xv1100. The prices were with in range of other sources and purchase was easy, and parts arrived in a timely manner,

Date of experience: April 21, 2026
Texas
1 review
0 helpful votes
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TRX250TM rebuild of Dads ATV
April 19, 2026

Had to order several parts and still have a few more to go. I lost my dad and this rebuild is for him. He loved that little wheeler as he would say!

Date of experience: April 19, 2026
1 review
0 helpful votes
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I needed some special bolts or a repair on an ATV. I could not find them locally, but was able to find them on Partzilla for a great price. They were delivered on the day promised and the parts were of good quality.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Fast service great parts
April 18, 2026

Ordered a horn and a trip meter switch for my Honda VTX and both came as expected and in a quick manner. Great parts and fast shipping.

Date of experience: April 18, 2026
1 review
0 helpful votes
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Parts for old motorcycle.
April 17, 2026

I need to springs for timing belt adjusters on a 1999 Gold wing, which they had in stock. They were priced fair and came promptly. It was a great experience. I will definitely do business with them again in the future.

Date of experience: April 17, 2026
1 review
0 helpful votes
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Parts for older dual sport
April 16, 2026

Partzilla had the best price on two O-rings I needed for the rebuild and sealing of my 1995 Suzuki DR350SE started motor. It is great to have a vendor ready and willing to provide parts for these older machines.

Date of experience: April 16, 2026
Minnesota
1 review
0 helpful votes
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Arctic cat parts
April 14, 2026

Was very pleased with everything the prices was good and was shipped out and tracking number provided. And all items were correct very pleased with everything. Thank you

Date of experience: April 14, 2026
Virginia
1 review
0 helpful votes
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Great experience start to finish
April 6, 2026

Purchased cam chain guides for my 2006 Yamaha Bruin. Called to verify parts were in stock prior to completing order. Verified parts were the right fit and in stock order completed and delivered within a few days as promised very satisfied I'll be sure to use Partzilla in the future.

Date of experience: April 6, 2026
Oklahoma
1 review
0 helpful votes
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Great atv parts website
April 4, 2026

Website easy to use, shipped fast and got it before they even said I would. I was able to get factory stuff for a better price

Date of experience: April 4, 2026
1 review
0 helpful votes
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Shipping cost is excessive.
April 4, 2026

Ordered a final drive vent tube. Part cost $8.65. Shipping was $8.95 for a part that came in an envelope. Other than that I've had good results as far as parts quality go.

Date of experience: March 27, 2026
1 review
0 helpful votes
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Bike parts
April 1, 2026

Good selection of parts.Ordering parts was easy. Delivery was fairly quick.

Date of experience: April 1, 2026
1 review
0 helpful votes
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Shipping time was a little slow
March 31, 2026

It's not Amazon. Shipping time is lacking. However, once my package got into the USPS system, it actually arrived two days earlier than originally predicted, but still about 3 days slower than Amazon.

Date of experience: March 31, 2026
Colorado
1 review
0 helpful votes
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Great experience!
March 31, 2026

The pricing is good and the shipping time was good.

Date of experience: March 31, 2026
1 review
0 helpful votes
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Great once again!
March 31, 2026

Just like always, parts were correct and delivered in a couple days. I have been using Partzilla for years an d will continue to.
Thanks again,
LMS Motorsports

Date of experience: March 31, 2026
California
1 review
0 helpful votes
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Great stocking on parts
March 31, 2026

I have found most of the parts that I have needed for my scooter. It means a lot to have the diagrams so that I know I am ordering the correct part.

Date of experience: March 30, 2026
Texas
1 review
0 helpful votes
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Seadoo Spark replacement parts
March 30, 2026

Shipping was super fast and product came in just as advertised..

Date of experience: March 30, 2026