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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy and received the parts quickly...
Pretty simple and straightforward. Will be back for other outboard engine parts in the future.
Easy, competitive pricing, and quick delivery. Can't ask for much more than that!
Is very effective to be able to look at previous order and re-order with one click
Good on line store. Was ez to find and purchase the flush connectors.
Very quick and easy.right parts for right price.they seem to have a lot of engine parts also
Best place to order parts, oil, etc. Great service
I ordered two items but one could not be acquired in a time frame I required. PartsVu refunded the amount back into my account in a timely fashion. The other item was as described and has arrived.
As always overall my experience was expected with the order. I was disappointed with time spent on the phone waiting for an associate. I have contacted your rep. About a gasket for the thermostat that may be needed for the install that was not in the order if needed. No reply as of today.
Communication was sufficient for order status and updates worked as expected.
Swapped out the corroded factory aluminum unit for a this long lasting stainless one. Expect many years of flawless operation.
Items were received in great shape. The shipping was slighter longer than I expected, although not unreasonable.
Ordering, delivery, and product all good. Will be using again.
We ordered part number 8050 and received 7078 I don't think there is much difference but 8050 is the latest revision…. It works fine just wasn't the part number we ordered..
The Lady on the phone worked with me and was very helpful. Kit came in fast!
Shopping experience so far has been good but I put in an order today that I need ASAP for my Yamaha F90A so I can put it back in service for a scheduled trip in a week!
Easy convenient and quick. It was my first purchase from PartsVu based on an internet search. Price was comparable so I gave them a try and was pleased.
Exactly what I needed. Seemed like it took quite awhile to process and get to shipping. Shipping was fast once they received my order
Easy ordering and parts arrived within a week and fit as the should.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members