Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PartSelect

PartSelect

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PartSelect?
grey stargrey stargrey stargrey stargrey star

PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
This company does not typically respond to reviews

We monitor reviews for authenticity

Jamaica
1 review
1 helpful vote
Follow lonnette l.
Unfollow lonnette l.
Share Review
Report Review

Freezer door rubber
January 13, 2020

Happy to have found out about part select from my sister. Easy to find the part needed and quick delivery. Online platform kept cancelling my order and then I had to call it in and pay for express shipping. That was the only problem

Date of experience: January 12, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Lonnette, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Germany
1 review
1 helpful vote
Follow Melvin P.
Unfollow Melvin P.
Share Review
Report Review

Easy
January 12, 2020

It was really a good idea to get my parts from you I was already thinking on buy a new dryer. But thank to you I did saved few hundreds.

Date of experience: January 11, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Melvin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
1 helpful vote
Follow Parnell G.
Unfollow Parnell G.
Share Review
Report Review

Stove element
January 12, 2020

They were fast and deliver quickly. I'll be using the in the future and recommending them to all. Thanks for the quick response and help.

Date of experience: January 10, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Parnell, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
1 helpful vote
Follow James W.
Unfollow James W.
Share Review
Report Review

Wick and easy
January 11, 2020

I needed a refrigerator door seal for a unit that was discontinued a decade ago. Finally found it on PartsSelect. Purchased it using PayPal, got the seal a day earlier than expected. Would definitely consider using them again.

Date of experience: January 10, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
1 helpful vote
Follow Andrew C.
Unfollow Andrew C.
Share Review
Report Review

This company pretty much encapsulates all that I've ever wanted in a parts supply outfit. Not only is it easy to find parts by make and model, but there are extensive resources for repair procedures and questions that might arise during work. A+ in my book, it's one of the few companies I keep coming back to

Date of experience: January 7, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Andrew, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
1 helpful vote
Follow Marg F.
Unfollow Marg F.
Share Review
Report Review

Dryer part
January 8, 2020

Got what I needed. I am happy. Easy to find on website. Not much more to say. Hope this helps PartSelect.

Date of experience: January 7, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Marg, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
2 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Excellent service
January 7, 2020

The order process was simple. They immediately understood which part I was seeking. The delivery was 2 business days. Thanks!

Date of experience: January 6, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Maria, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maryland
1 review
0 helpful votes
Follow Diane P.
Unfollow Diane P.
Share Review
Report Review

Ordered a gas cap in November. Item is still unavailable. Another item tried, but was not correct. It was returned and credit issued without incident.

Date of experience: January 6, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Diane, Thank you for your review. We appreciate your feedback. We're sorry to hear that you did not receive the correct part, but are glad that we were able to assist you with the return. We receive all of our parts directly from the manufacturer, so we are dependent on them for the availability of parts. We apologize for any inconvenience.

Arizona
1 review
1 helpful vote
Follow R E.
Unfollow R E.
Share Review
Report Review

Received the parts I needed in two business days. Their installation videos made the repair process very easy. Very pleased!

Date of experience: January 5, 2020
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
Follow Kathleen T.
Unfollow Kathleen T.
Share Review
Report Review

PartSelect did it all! I was pleasantly surprised by the ease of ordering and the efficiency of the vendor.

Date of experience: January 2, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Kathleen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Louisiana
1 review
0 helpful votes
Follow Dean E.
Unfollow Dean E.
Share Review
Report Review

Microwave repair
January 4, 2020

The website does a good job and listing individual parts needed. I was able to find the exact part and color, ordered it, and it was promptly sent and received. The price was competitive. I was installed the new part and am able to use the microwave again. The microwave is wall mounted so I saved a good bit of money by ordering the part as opposed to buying a new one.

Date of experience: January 2, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Dean, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow FRANK T.
Unfollow FRANK T.
Share Review
Report Review

Ordered on Sunday receive on tuesday morning. I had washing machine fixed in less than one hour. Up and running like new. Very satisfied with service and would use them again. Very prompt and the price was very fair.

Date of experience: January 1, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Frank, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Michigan
2 reviews
0 helpful votes
Follow Wade C.
Unfollow Wade C.
Share Review
Report Review

Maytag parts
January 1, 2020

Prompt friendly service I got the right part quick. Their website has clear pictures of all the parts with helpful part diagrams to see if your getting everything you need.

Date of experience: January 1, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Wade, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

South Dakota
1 review
0 helpful votes
Follow Dean K.
Unfollow Dean K.
Share Review
Report Review

Dryer repair
January 1, 2020

Parts fit and arrived in a timely manner. They appear to be equal or superior to the original parts.

Date of experience: January 1, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Dean, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Tennessee
1 review
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Share Review
Report Review

We ordered a part for a machine bought at an auction. The part was the wrong one, my bad, but none the less the return was easy to return using the website and was in the mail the next day.

The pictures of the parts could be in better focus, having not seen the machine new we had to guess at the problem part.

Date of experience: December 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
Follow Tonya S.
Unfollow Tonya S.
Share Review
Report Review

Ref parts
January 1, 2020

The parts came very quickly in the mail and fixed the leak in the refrigerator - The price was very low

Date of experience: December 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Tonya, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Michigan
1 review
0 helpful votes
Follow Patrick C.
Unfollow Patrick C.
Share Review
Report Review

Overpriced
January 1, 2020

Over 30$ for a piece of plastic that took less than a penny to make. Your profit margin is piracy. This part was way over priced.

Date of experience: December 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Patrick, Thank you for your review. We appreciate your feedback. We apologize that our prices are not as low as you expected. We do our best to keep our prices as low as possible, while ensuring the quality of everything we send you. Please keep in mind, we sell brand new, high quality, original manufacturer parts, usually below the manufacturer's suggested retail price (MSRP). As an added feature, we offer a one year warranty on all our parts, even though many manufacturers do not (some manufacturers warranty the same parts for as little as 90 days). We hope this helps to explain the reasoning behind our prices!

New Jersey
1 review
0 helpful votes
Follow Mickey G.
Unfollow Mickey G.
Share Review
Report Review

Great service!
January 1, 2020

I needed parts for my dishwasher. I went to their site. Checked out the diagrams for my dishwasher and ordered the parts. I paid via Paypal. It couldn't be easier! The parts came in a timely manner. I installed them and dishwasher is just like new. I couldn't be happier with their service.

Date of experience: December 31, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Mickey, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
Follow PAULA S.
Unfollow PAULA S.
Share Review
Report Review

Helpful tutorial
December 30, 2019

I reviewed the site and troubleshooted on my own and determined the motor needed replaced. This website had a great tutorial to walked me through the replacement. Shipping did take longer than I expected and was expensive and is the reason for not getting 5 stars. It will certainly take two people to make the repair of the motor because the ring that goes around the door is very difficult to get back on.

Date of experience: December 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Paula, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

Satisfaction
December 30, 2019

I accidentally shatterered the glass outer screen when attempting to force a rig job on my broken handle (the handles on the frigidaire are a poor design, and if they break, just find the cheapest clone that you can rather than trying to fix it). I ordered a replacement glass from PartSelect, and it was an exact fit. It was easy to replace and shipped from Utah on schedule, un-damaged. It was easy to install, only after I had a tough time removing the factory screws at the bottom of the frame that were stripped. The part itself, shipping, and a new handle were pricey, but still more than half the cost of buying a new stove.

Date of experience: December 28, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Sam, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada