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PartSelectReviews 2,146

3.2

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PartSelect Reviews Summary

PartSelect has a rating of 3.2 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Minnesota
1 review
0 helpful votes
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Good parts and good service
September 16, 2019

Parts worked as they should and instructions are good. This was an easy repair to my dryer. Will use PartSelect for future repairs.

Date of experience: September 14, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Canada
1 review
0 helpful votes
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3-5 business days?
September 13, 2019

3-5 business days is what part select said... it'll be 9 business days now apparently and 2 weekends... I should've just gone to a store but I have MS and getting out is hard. But would've been the better option

Date of experience: September 13, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Chrystal, Thank you for your review. We are sorry to hear about the delay in your order and have sent you a private message.

North Carolina
1 review
0 helpful votes
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Double check parts
September 13, 2019

Ordered parts according to parts diagram. The parts I got worked but the number for the shelves were switched and did not get the shelf I wanted. I looked at the diagram again and realized what was wrong.

Date of experience: September 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Thank you for your review. We are sorry to hear that you did not receive the part you wanted and sent you a private message.

Oklahoma
1 review
0 helpful votes
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Easy peasey
September 13, 2019

We needed a part for our fridge, normally we would just call a repairman and let them repair it. Looked online, found exactly what we needed. It arrive lickety split and we just popped it into place! Wow that never happens to us, thanks so much!

Date of experience: September 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Kevin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
2 reviews
5 helpful votes
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Superior service!
September 13, 2019

PartSelect made the repair so easy that for once in my life there was no need for me to call my brother to make the repair for his Sis! That alone qualifies as a certified miracle! First I watched a short video of a gentlemen replacing the same part in his fridge. Then I cleaned and prepared my fridge for surgery - removed the old, snapped in all the accompanying parts first, then inserted the new shelf! Yes, it was that easy! And it took a little less time from start to finish than the man in the video predicted but I believe that was due to first watching the video instructions! Wah lah, my fridge is like new again! Amazing!

C. Thompson (AL)

Date of experience: September 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Cheryl, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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They have everything
September 12, 2019

It was incredibly easy to find what I needed on this site. I found the serial number on the appliance and every possible part for that appliance was available to me. Not to mention I received it within a week.

Date of experience: September 12, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Christopher, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
2 reviews
0 helpful votes
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Works Great
September 12, 2019

Part fit perfectly on our freezer door. Easy to identify on website, easy to install. Only negative is the high shipping charge and for the shipping price, delivery time for a 2 oz plastic part.

Date of experience: September 11, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Terry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.We apologize that our shipping prices are not as low as you expected. We only offer options that allow us to track packages, by using numbers generated by the shipping carriers. This helps us identify shipping progress for customers, as well as gives us information in case something were to happen to the order during transit. We try to keep our shipping prices as low as possible, but do also have to keep them at a level to help cover our shipping and handling costs. We hope this helps to explain the reasoning behind the prices!

Missouri
1 review
0 helpful votes
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Dryer Roller
September 12, 2019

Part I needed was in stock and shipped quickly. The website was easy to use and I would recommend Part Select.

Date of experience: September 11, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Rodney, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oregon
2 reviews
0 helpful votes
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Pleased
September 12, 2019

Buying appliance repair parts has always been a hassle, not now with this online service.
Fast shipping at affordable prices!

Date of experience: September 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Iowa
1 review
0 helpful votes
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Have hard to find parts
September 12, 2019

Have all parts I needed. Did not have to search the web to find out parts were no longer made. Fast delivery.

Date of experience: September 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Duane, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Maine
1 review
0 helpful votes
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Happy
September 12, 2019

Was so happy to find the correct parts that I needed! Very affordable and the shipping was fast!

Date of experience: September 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jennifer, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Jersey
1 review
0 helpful votes
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Parts Select's website furnished me with probable parts that wear out more frequently than others. I read their recommendations and ordered three parts of which I easily installed myself. My 15 year old dryer now works like new!

Date of experience: September 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
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I don't have a whole lot to say easy web site to get around as long as you can find the model number of your appliance. Find your part couple of clicks, payment, 3 days later refrigerator is as good as new.

Date of experience: September 10, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Matthew, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Stay Away
September 9, 2019
Updated review

This merchant did contact me after I wrote my review however they still had nothing to offer me to make the situation or my experience with them any better. I bought a full, complete ice machine maker from a different distributor for a third of the cost they charged me for one part. Be careful buying from this company. If you continue your research you will find the part you need, or in my case, the entire ice maker for a fraction of the cost.

Date of experience: September 8, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Peggy, We apologize for any inconvenience and have sent you a private message.


Stay Away
August 21, 2019
Previous review

I bought the motor module for my ice maker. These guys charged me $150. They are way overpriced. After receiving the part and doing some more research, it turned out the thermostat in my ice maker was defective and the motor module worked fine. I called PartSelect immediately and explained the situation. I even said I did not expect a refund because I did install the part and it is an electronic part. I simple asked if they could offer me a discounted price for the part I actually needed. They refused and did not even offer to help me in any way. I then went back online and continued my research. I found the ENTIRE ICE MACHINE ASSEMBLY for $50. It arrived in a couple days and solved my problems. DO NOT BUY FROM THIS COMPANY. THEY CHARGE 3 TIMES AS MUCH FOR ONE PART OF THE ICE MAKER AS IT COST TO REPLACE THE ENTIRE ICE MAKER ASSEMBLY... TERRIBLE CUSTOMER SERVICE ON TOP OF IT ALL AND THEN THEY SENT ME THIS LINK TO REVIEW THEM... Really? Well here is my review. PartSelect, I will never purchase from you again and have warned my friends.

Date of experience: August 20, 2019
Oregon
1 review
0 helpful votes
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Hotpoint dryer knob
September 9, 2019

The knob was a perfect fit and match. It works good on the dryer. Delivery was posted daily. This my first time ordering a part.

Date of experience: September 8, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Lester, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

District of Columbia
1 review
0 helpful votes
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I needed parts for both my dishwasher and range. I had the model #'s and knew what I needed, it was incredibly easy to find exactly what I was looking for on this site. They arrived quickly and were packaged well. The prices were really good, saved us lots of money over having a repairman come to the house. I would definitely recommend this site.

Date of experience: September 8, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Linda, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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I needed a microwave buttons which had come apart from the microwave. I was told it would be cheaper to replace the microwave. I found the part and paid a fraction of the price of a new microwave. The part arrived in just a couple days. I installed in less than five minutes. Very satisfied.

Date of experience: September 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Jeff, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Item was as described. Was easy to order the item on their website. The item shipped quickly. Great service.

Date of experience: September 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Shawn, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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When a house full of company left my old refrigerator with several broken trays and shelves I looked on line for help. PartSelect made it super easy and accurate for me to choose the exact parts I needed for my older model. The parts came quickly, well packaged to avoid damage and easy to transport. And voila! Good as new. The whole process was pain free.

Date of experience: September 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Kathleen, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
1 helpful vote
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Just What I needed
September 9, 2019

Our Maytag dishwasher handle needed a replacement and PartSelect had what we needed, for a fair price, delivered timely. I watched a tutorial video (from their site) and installation was a breeze. I hope I never need to repair an appliance again, but if I do, PartSelect will be my first stop.

Date of experience: September 7, 2019
PartSelect H. — PartSelect Rep
over a year old

Hello Dale, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada