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Parts Avatar

2.9

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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
652
value
457
shipping
467
returns
341
quality
1,500
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10,543 reviews

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Canada
1 review
0 helpful votes
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Excellent
December 24, 2021

Quick, great price! Easy to order. Always receive the right part.

Date of experience: December 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Karen,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Reasonable alternative to Rockauto
December 24, 2021

Some prices are competitive, you have to check as some are not. Service and communication is very good. Website is not as easy as Rockauto. They do not have as wide a selection but pretty good.
Worth checking when shopping around and comparing with Rockauto.

Date of experience: December 24, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Philip,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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I am a little unhappy that I did not receive the part that I intended to. This is the part that I ordered.
BLUE STREAK (HYGRADE MOTOR) V375 PCV Valve by BLUE STREAK (HYGRADE MOTOR) - V375 1
This is what I received.
Intermotor parts. A loose PCV valve without a printed package. V375 printed in the box but the part number printed in the part is 2343., I am certainly confused.
I would like you to show the excat part with real pictures so that not to confuse people who like to buy them. This is the only way that we can veryfy with the part showing it outer apperence as well as with part number in your web site. Now I am hesistent to buy parts again on my next visit.
Thanks
Aj.

Date of experience: December 23, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Ajantha,

We are sorry for the inconvenience but as checked Standard Motor Products ( Intermotor) is a parent company of the Blue Streak. The products are the same and have the same quality and it's just they have different vendors. However, if you wish to return the part, you can contact us at [email protected] and we will help you with the same. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

Canada
1 review
0 helpful votes
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Good Delivery Speed, Great Products!
December 23, 2021

Great selection, good place for parts if you are planning a project. I used to buy from the USA, now I buy from Parts Avatar to support Buying Canadian!

Date of experience: December 23, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Bry,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Great parts!
December 23, 2021

I'm very happy with the endlinks I got! They are better than what actually came on my jeep! The factory endlinks didn't even have a valve to add any lubrication!

Date of experience: December 23, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Nicole,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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5 STARS
December 23, 2021

Cabin Filters purchased from a Dealer / Garage can be very expensive. I searched the web for an alternative and found Avatar. The price was too good to be true. I purchased a pack of 3 to save on shipping as well. Thanks Avatar.

Date of experience: December 23, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Richard,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good Parts
December 21, 2021

Ordered many parts for my truck, always received the right parts.
Parts Usually arrive within a week sometimes a little longer, so if you urgently need a part you can't buy it there. Other than that you can't really beat their prices.

Date of experience: December 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Adham,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Fast delivery
December 20, 2021

I ordered a bug screen for my car and it came pretty quick in the manufacturers box.

Date of experience: December 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Bob,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Ram 1500 Air Filters
December 20, 2021

Easy to order and received fast. I generally don't give reviews but it was a good experience. I would order again if needed.

Date of experience: December 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Lorne,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Very good
December 20, 2021

Very pleased, pricing and delivery was very good, parts arrived very quick as advertised!

Date of experience: December 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Mel,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great product
December 20, 2021

Wonderful product but very slow to arrive. Should offer an overnight option for clients but all in all good deal and product

Date of experience: December 20, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Marie,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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New TPS
December 19, 2021

Fit perfectly. Works fine. Great service. A+++Thanks and Merry Christmas!

Date of experience: December 19, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Justin,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Easy and best price
December 19, 2021

Buying from Parts Avatar was easy and it was the best price for an O. M. Volvo part. Great job. Thanks.

Date of experience: December 19, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Thomas,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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Great service and product.
December 18, 2021

Really enjoyed working with Parts Avatar. Happy with the prices and the transaction process.

Date of experience: December 18, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi John,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
3 helpful votes
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I bought parts for the 2007 ES Mitsubishi Outlander: 2 out of 7 ordered parts are the wrong fit - despite the description saying it is model specific.

Date of experience: December 17, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Michael,

We are sorry for the inconvenience but as we checked your case history, your vehicle comes with the Front-wheel Drive ( 2 wd) but the part ordered is for the 4WD and AWD version of the vehicle.
The same has been mentioned in the part's description. For any outstanding issues related to your order, you may contact us at [email protected] and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.

Canada
1 review
0 helpful votes
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2016 Venza
December 17, 2021

Best deal around! My mechanic couldn't get the same parts at these prices in London. Delivery was within a week, not bad at the beginning of Xmas rush. Highly recommend

Date of experience: December 17, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Bernie,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Easy peasy
December 17, 2021

Easy site to use, item arrive on time. Part fit as said.

Date of experience: December 17, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Gaston,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great Service
December 17, 2021

Parts arrived quickly and were almost half price compared to local costs. Thank You!

Date of experience: December 17, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi John,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Great service
December 16, 2021

Very fast delivery! Came in time for the fix. Excellent prices.

Date of experience: December 16, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Mike,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Excellent service
December 16, 2021

Parts arrived quickly. As ordered. Will continue to purchase from here.

Date of experience: December 16, 2021
Monica S. — Parts Avatar Rep
over a year old

Hi Chris,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!