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Parts People

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Parts People Reviews Summary

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7

We monitor reviews for authenticity

California
3 reviews
4 helpful votes
Follow Sherry H.
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Geek squad told me what to order and where. You delivered and I got the part to Best Buy and computer fixed before Christmas. Yea!

Date of experience: December 25, 2017
Virginia
1 review
0 helpful votes
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Great!
December 26, 2017

I appreciate the effort that is put into customer service. So I think that I will definitely buy parts from these guys again.

Date of experience: December 25, 2017
Texas
1 review
0 helpful votes
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Excellent Service
December 26, 2017

The keyboard I ordered was received early and the order was accurate. My customer was very pleased. The price was very competitive.

Date of experience: December 24, 2017
Spain
1 review
0 helpful votes
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Excelente y muy rapido
December 24, 2017

La calidad del producto es excelente, ha sido muy rápido y si acaso hubiera que poner un pero, sería el precio de los gastos de envío, algo elevados a mi parecer.

Date of experience: December 23, 2017
Canada
1 review
0 helpful votes
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Excellent service!
December 23, 2017

Fast shipping and on time! Quality products! High five! Video card and cooler in excellent shape. See how it works out when I replace it!

Date of experience: December 22, 2017
Florida
1 review
0 helpful votes
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Found the part I needed at better than OEM prices. My item was shipped very quickly, I had a shipping confirmation email the same day and it arrived on time and in excellent condition. I would highly recommend using this site and will definitely be a returning customer.

Date of experience: December 22, 2017
Canada
1 review
0 helpful votes
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Satisfied
December 23, 2017

Received the item very well packaged. Delivery delay was rather short. So I guess that I can say I am satisfied with the online exprerience with parts-people.com

Date of experience: December 22, 2017
Pennsylvania
1 review
0 helpful votes
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PDQ
December 22, 2017

PDQ - Price, Delivery, Quality.
You're tops in all three!
That's how I measure vendor success.
It's how I always try to operate my own technology consulting business... with periodic help from Parts-People!
Thank you.

Date of experience: December 21, 2017
Rhode Island
1 review
0 helpful votes
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As the title says, the parts I ordered arrived surprisingly fast, ahead of schedule, and they were packaged securely and were just as described. I'd definitely order again from here.

Date of experience: December 21, 2017
Pennsylvania
1 review
0 helpful votes
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Extremely pleased!
December 22, 2017

Talk about a job well done! Order process was easy. Correct part was shipped, and the free shipping was fast! Best of all, my problem was fixed. I will order parts again for my Dell Laptop from Parts-people in the future if needed.

Date of experience: December 21, 2017
Washington
1 review
0 helpful votes
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Couldn't believe how fast the Dell caddy I ordered got to me! It was very hard to find anyone who even had this part.

Date of experience: December 19, 2017
New York
1 review
0 helpful votes
Follow Sunnie K.
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Great job parts people! Will definitely check if you have the needed parts for my Dell computer next time it has a problem!

Date of experience: December 18, 2017
Illinois
2 reviews
0 helpful votes
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Great service
December 19, 2017

Placed an order for a Dell battery and received a shipping notification the same day and received the item a couple of days later. Fast and reliable!

Date of experience: December 18, 2017
Florida
1 review
0 helpful votes
Follow Lawrence K.
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The replacement part was an exact fit, was extremely well wrapped for shipment and now my computer screen is working again. Highly recommend Parts-people!

Date of experience: December 15, 2017
Arizona
1 review
0 helpful votes
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Quick, Great Quality!
December 15, 2017

Quick, Great Quality! Nice customer service personal and quick shipping form Texas!
Nice to find an OEM Dell warehouse!

Date of experience: December 14, 2017
Texas
1 review
0 helpful votes
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Great Service
December 15, 2017

The parts I ordered arrived early and were new or appeared to be new. Totally satisfied with my shopping experience and will return if I have future needs.

Date of experience: December 14, 2017
Texas
1 review
0 helpful votes
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I bought a set of Dell screws for my laptop. They sent a bag of individual tiny bags with labels of screws inside. Impressive. Perfect fit - fixed in 5 minutes and spares if anything else ever goes wrong...

Date of experience: December 13, 2017
GB
1 review
0 helpful votes
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Fast delivery from Texas to the UK and great price. I wasn't able to source the part I needed within the UK, despite trying numerous suppliers. So thanks for supplying so quickly and cost effectively.

Date of experience: December 13, 2017
Paraguay
1 review
0 helpful votes
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Excellent service
December 14, 2017

The site has a great selection of parts. Items arrived earlier than expected. Very much recommended!

Date of experience: December 13, 2017
New York
1 review
0 helpful votes
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Excellent Parts Site
December 13, 2017

What was amazing are the videos that explain how to replace the parts. I was impressed and very glad that this was available. I was confident ordering the part because I knew the video would lead me through the steps for a complete successful part replacement.

Date of experience: December 12, 2017