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Parts People

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Parts People Reviews Summary

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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You are Great!
January 30, 2018

Delivery was on time you estimated. The price and quality of the part were first class.
Your follow up, installation video guides is a wonderful service. Thanks P. C.

Date of experience: January 29, 2018
Oregon
1 review
0 helpful votes
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Very easy to find the part I needed, great results. I received my order quickly and on time. Thanks!

Date of experience: January 28, 2018
California
2 reviews
2 helpful votes
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Great service
January 29, 2018

I received my order and thank you very much for your help over the phone to choose the right part for my computer.

Date of experience: January 27, 2018
Michigan
2 reviews
0 helpful votes
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I ordered the used screen with a little hesitation, but now I am very confident ordering from here again. Thank you for the great resource of used parts!

Date of experience: January 27, 2018
Turkiye
1 review
0 helpful votes
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I ordered arrived on time eating turkey products. The products are well packaged. I received it in good condition, thank you

Date of experience: January 27, 2018
Norway
1 review
0 helpful votes
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The order was made and the product delivered efficently and without issue. Unfortunately the motherboard failed in a short period. Contacted customer service and a replacement was shipped out the same day, replaced the board and everything working fine so far. Good company, would order from them again.

Date of experience: January 26, 2018
Greece
1 review
0 helpful votes
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I was trying to find this item (genuine Dell laptop sleeve), which I lost it in a business trip in Crete Greece, for 2 years now. Finally after a lot of searching in google and with no luck in big stores and Dell Store, this website had it. I couldn't believe it but I ordered it. I wanted to get it urgently and to find out if really was the appropriate item. Yes it was! Excellent guys I will keep on shopping anything I need for my Dell from you. Keep on the really good work, Pavlos Megalovasilis

Date of experience: January 26, 2018
Florida
1 review
0 helpful votes
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Great company to deal with, Parts are easy to order, customer service people are very helpful and courteous.

Date of experience: January 24, 2018
Minnesota
2 reviews
0 helpful votes
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I like that you can put your service tag number in and it will tell you if the part will work in your computer

Date of experience: January 23, 2018
South Carolina
1 review
0 helpful votes
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I contacted a customer service representative to get more details on part I ordered to replace on a laptop and the part came as described. I performed the replacement myself and the part works just fine. Laptop looks brand new with no more missing power button. Laptop powers on just fine.

Date of experience: January 22, 2018
New York
1 review
0 helpful votes
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I called Dell for a replacement battery and they didnt have my replavement battery in stock. When I asked the rep when I should check again. He said Two Months I found my battery here and it was in my hands in less than a week! Cant tell the difference between my original and this replacement. Very Happy!

Date of experience: January 22, 2018
Texas
1 review
0 helpful votes
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Always get great parts. In the "rare" instance where I make a mistake and order the wrong part. They always have made it right. They have earned my business.

Date of experience: January 22, 2018
Connecticut
1 review
0 helpful votes
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I was very impressed with the quick delivery of a replacement DVD drive for my Dell Inspiron 3520 laptop. Thanks to the instructions on the webpage, I was able to replace the drive in less than 15 minutes and it worked great.

Date of experience: January 22, 2018
Florida
1 review
0 helpful votes
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Received
January 23, 2018

Received - i HATE getting these requests to review purchases and now it is forcing more characters just to get out of this stupid screen. I'm happy with my purchase but i won't purchase anything else if it means having to fill this stupid thing out again!
Is that enough characters for you?

Date of experience: January 22, 2018
Singapore
1 review
0 helpful votes
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Okay, fast delivery
January 23, 2018

Ordered two Dell Inspirion 3800 lcd screen & one Dell Latitude 2100 lcd front panel.

Items were well packed & fast delivery.

Date of experience: January 22, 2018
Pennsylvania
1 review
0 helpful votes
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I was looking into the possibility of upgrading the motherboard (specifically, the processor) in my laptop when I discovered Parts-People. With their focus on Dell computer parts, they made it easy to find and verify the motherboard specific to my laptop, in all of its variations. Will shop here again if looking for Dell computer parts!

Date of experience: January 20, 2018
Belgium
2 reviews
1 helpful vote
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Super company, very good products, international deliveries very fast from Austin TX to Martelange Belgium Europe in 4 days, I find it really very very fast so super good delivery system. To recommend on all points. And a big thank you for their great professionalism.

Date of experience: January 18, 2018
Oregon
1 review
0 helpful votes
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Truly impressed by the on time delivery and rebuilt part looked and operated like brand new.The keyboard feels and works perfect, I was leary on buying rebuilt but am very pleased with my purchase.

Date of experience: January 18, 2018
California
1 review
0 helpful votes
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This is the first place I come to when looking for computer parts for my needs. If they don't have what I'm looking for then I use the part numbers to look other online places. I trust Parts People because they haven't let me down when it comes to condition of the parts and how fast it arrives.

Date of experience: January 17, 2018
Minnesota
1 review
0 helpful votes
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Sorry but the part didnt fix my problem so i returned it. I contacted them and they were prompt with sending me the info on how to return the item

Date of experience: January 17, 2018