Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.
We monitor reviews for authenticity
Site was great, ordering experience was great. Shipped quickly and arrived fast, part works great, no issues.
Arrived in my mailbox today - already installed.
Just as I ordered, brand-new unit, perfect.
Timely delivery.
Parts worked as needed and the guides were detailed and easy to understand. I'll definitely order some more parts if I end up breaking my laptop again.
Ordering was clear and easy and new dell screen received Very Promptly. I will use the on-line instructions to install it.
These guys saved me big time by having a system that could verify that my part was correct and by having expedited shipping available. Thanks!
The re-placement power jack I ordered was the correct jack, but after dissasembling the laptop I found that the connect cable was only about 1.5" the one in the unit was about 4" long so it wouldnt work. Sent an e-mail to that effect but no reply.
I needed a couple of parts for a 4 year old Dell Precision notebook. Parts-people had the right parts in stock and shipped them out promptly. Tracking information was sent so I could see where it was. A great overall experience. I will use them again.
Part was very well packed. They included a list of all common replacement parts for the laptop I was repairing should I need more parts. PLUS the shipment arrived a day early. Very good.
Today I received the goods. And I installed it. It worked without problems. Thank you very much.
Youichi senno
Got the correct part quickly. Thank you! Great job. I am really impressed with the quality of your service.
Had an issue that they were quick to respond to and fix immediately. Will look to them for parts in the future first.
Super quick shipping and good prices. Good warranty too. We ordered a part early in the morning and an hour later it was showing that it was ready to be shipped. A++
As perfect an experience as it possibly can be. I need a replacement part for my dell XPS and I was able to find it on their site at a very reasonable price. I had my apprehensions about not receiving the right part or it not being in a good condition but everything was perfect. I would highly recommend anyone doing looking for any replacement parts for their laptops to check Parts-People out.
The product was exactly as described. They provided fast, convenient service. I would definitely recommend.
The back display cover that I bought was in excellent condition. I highly recommend Part-People. The deliver was on time. Everything work as expected. During the years I bought many parts, and the service has always been excellent
I've been a Part-People patron for many years and as in the past the service was great, the price was more than acceptable and the Dell equipment worked as advertised.
Product and Delivery was as promised, will use this company again and recommend to friends and family.
Customer service was off the charts super helpful and willing to work with me. They made sure I had the right past for my computer, followed up with all my questions and would be happy to work with them in the future!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account