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Parts People

3.9

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Parts People Reviews Summary

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great
January 17, 2018

Site was great, ordering experience was great. Shipped quickly and arrived fast, part works great, no issues.

Date of experience: January 16, 2018
Canada
1 review
0 helpful votes
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Arrived in my mailbox today - already installed.
Just as I ordered, brand-new unit, perfect.
Timely delivery.

Date of experience: January 16, 2018
Wisconsin
1 review
0 helpful votes
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Pretty good.
January 16, 2018

Parts worked as needed and the guides were detailed and easy to understand. I'll definitely order some more parts if I end up breaking my laptop again.

Date of experience: January 15, 2018
North Carolina
2 reviews
0 helpful votes
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Ordering was clear and easy and new dell screen received Very Promptly. I will use the on-line instructions to install it.

Date of experience: January 14, 2018
Arizona
1 review
0 helpful votes
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3
January 15, 2018

Timely delivery. One brand new lid hinge was not functional, however, replaced with one of the old functional hinge.

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Best website ever
January 14, 2018

These guys saved me big time by having a system that could verify that my part was correct and by having expedited shipping available. Thanks!

Date of experience: January 13, 2018
Michigan
1 review
1 helpful vote
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Dissapointed
January 11, 2018

The re-placement power jack I ordered was the correct jack, but after dissasembling the laptop I found that the connect cable was only about 1.5" the one in the unit was about 4" long so it wouldnt work. Sent an e-mail to that effect but no reply.

Date of experience: January 11, 2018
District of Columbia
1 review
0 helpful votes
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I needed a couple of parts for a 4 year old Dell Precision notebook. Parts-people had the right parts in stock and shipped them out promptly. Tracking information was sent so I could see where it was. A great overall experience. I will use them again.

Date of experience: January 11, 2018
Virginia
1 review
0 helpful votes
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Great service
January 11, 2018

Part was very well packed. They included a list of all common replacement parts for the laptop I was repairing should I need more parts. PLUS the shipment arrived a day early. Very good.

Date of experience: January 10, 2018
Japan
1 review
0 helpful votes
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Invoice Nunber: 53449
January 2, 2018

Today I received the goods. And I installed it. It worked without problems. Thank you very much.
Youichi senno

Date of experience: January 1, 2018
North Dakota
1 review
0 helpful votes
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Dell Studio
December 31, 2017

Got the correct part quickly. Thank you! Great job. I am really impressed with the quality of your service.

Date of experience: December 30, 2017
Georgia
1 review
0 helpful votes
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Great service
December 30, 2017

Had an issue that they were quick to respond to and fix immediately. Will look to them for parts in the future first.

Date of experience: December 29, 2017
New York
1 review
0 helpful votes
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Super quick shipping and good prices. Good warranty too. We ordered a part early in the morning and an hour later it was showing that it was ready to be shipped. A++

Date of experience: December 29, 2017
California
1 review
0 helpful votes
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As perfect an experience as it possibly can be. I need a replacement part for my dell XPS and I was able to find it on their site at a very reasonable price. I had my apprehensions about not receiving the right part or it not being in a good condition but everything was perfect. I would highly recommend anyone doing looking for any replacement parts for their laptops to check Parts-People out.

Date of experience: December 28, 2017
Texas
1 review
0 helpful votes
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Great service
December 29, 2017

The product was exactly as described. They provided fast, convenient service. I would definitely recommend.

Date of experience: December 28, 2017
Mexico
1 review
0 helpful votes
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Excellent service
December 29, 2017

The back display cover that I bought was in excellent condition. I highly recommend Part-People. The deliver was on time. Everything work as expected. During the years I bought many parts, and the service has always been excellent

Date of experience: December 28, 2017
Pennsylvania
1 review
0 helpful votes
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As always great service.
December 29, 2017

I've been a Part-People patron for many years and as in the past the service was great, the price was more than acceptable and the Dell equipment worked as advertised.

Date of experience: December 28, 2017
New York
1 review
0 helpful votes
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A1 Product
December 26, 2017

Product and Delivery was as promised, will use this company again and recommend to friends and family.

Date of experience: December 25, 2017
Washington
1 review
0 helpful votes
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Parts people - perfect
December 26, 2017

Customer service was off the charts super helpful and willing to work with me. They made sure I had the right past for my computer, followed up with all my questions and would be happy to work with them in the future!

Date of experience: December 25, 2017
Illinois
1 review
0 helpful votes
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Excellent
December 26, 2017

Great prices, accurate description/parts, timely delivery, what more can a customer ask for... great job parts people!

Date of experience: December 25, 2017