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Parts People

3.9

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Parts People Reviews Summary

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7

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North Carolina
1 review
0 helpful votes
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Fast and convenient!
March 19, 2018

Great service, helpful information, fast shipping. Will shop here again! Laptop screen arrived in perfect condition and works perfectly.

Date of experience: March 17, 2018
California
1 review
0 helpful votes
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Quick service
March 17, 2018

I received my laptop battery for a great price, with quick timing. Thanks for the great service! I would certainly refer and reuse this website.

Date of experience: March 16, 2018
New York
1 review
0 helpful votes
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Everthing delivered in a timely fashion and worked as advertised. Easy shopping experience, I would use this company again!

Date of experience: March 15, 2018
North Dakota
1 review
0 helpful votes
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They had the parts I needed and the price was fair, and I feel it's a better bet than eBay. I just wish they would photograph the part # on the part they are selling so you can see if your part is the same numbers as the parts they are selling.(yes they say it is part # xx, but sometimes my parts I don't see the same numbers and not sure where to see that # on the part.

Date of experience: March 15, 2018
New York
1 review
0 helpful votes
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Need to return
March 15, 2018

I checked the compatibility thru Parts People website, and it was verified as compatible. The size was too big for xps 15 9530.

I will return it by this month, please let me know if you received message, due to 30 days return policy.

Thank you,
Junghun

Date of experience: March 15, 2018
North Carolina
1 review
0 helpful votes
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I search online. Found the wrong part but this site let me know it was the wrong part without me having to do a lot of research and helped me get the right part. Shipping was extremely fast and motherboard was in excellent condition. The shipping was excellent to make sure nothing for messed up in transit. A++.

Date of experience: March 15, 2018
GB
1 review
0 helpful votes
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Great range of spares
March 15, 2018

So happy to find this place with such a supply of spare parts all easy to find. Delivery to UK went really well with order arriving after approx. 2 weeks as stated. Thanks.

Date of experience: March 15, 2018
Colorado
1 review
0 helpful votes
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Got my parts in 3 days (fastest shipping for what I paid) and was able to instal the part with their online instructions. The only thing that wasnt right was that the j and k key caps were swaped but it was an easy fix.

Date of experience: March 14, 2018
Pennsylvania
1 review
0 helpful votes
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I ordered a video card from them that worked perfectly but was too large to replace the computer cover. I wrote them an email and called them as soon as they opened for business at 10am CT. They had already read my email sent just before 10am CT, they then sent me the correct part free of charge and return shipping for the wrong part... no questions asked. Definitely will do business with this company again. Great people on the phone, no waiting, 5 star service. All this for a video card that cost less than $40! AMAZING!

Date of experience: March 14, 2018
California
1 review
0 helpful votes
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Great Experience!
March 15, 2018

It has been an overall great experience from the excellent customer service in trying to find the correct WI-FI card to the timely shipping in receiving it. Special shout out to Nathan and Mark for the help! Most of all, the new card was exactly what I needed!

Date of experience: March 14, 2018
California
1 review
0 helpful votes
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Perfect part
March 15, 2018

I was concerned about getting a refurb part, but it works perfectly and solved my switch-bounce problem.

Date of experience: March 13, 2018
Denmark
1 review
0 helpful votes
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Easy to find online, shipped on same day of order, cheap shipping to Denmark 5$ (excl. Danish custom clearance), fantastic online repair guiding

Date of experience: March 13, 2018
Texas
1 review
0 helpful votes
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Saved my XPS laptop
March 13, 2018

Thanks to Nathan for knowing what part I needed after I asked about a broken screw standoff. Replacement part worked great.

Date of experience: March 12, 2018
New York
3 reviews
0 helpful votes
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Everything was absolutely perfect! Item was exactly as described, shipping was fast and transaction was smooth and easy.

Date of experience: March 12, 2018
Costa Rica
1 review
0 helpful votes
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Ordered a refurbed system board for a dell laptop. Works great and cpu temp is less than factory board was. Highly recommend.

Date of experience: March 11, 2018
Belgium
1 review
0 helpful votes
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The shipment is received in Belgium in the best time
The received piece exactly matches the description on their website
Thank you.

Date of experience: March 11, 2018
Arizona
1 review
0 helpful votes
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Parts People had all of the items I needed to fix my laptop at prices that were equal to or better than the other vendors on sites like eBay. They also shipped my order on the same day I placed it and it arrived a day early. All of the parts seem to be in great condition, so I'm quite happy with my purchase.

Date of experience: March 10, 2018
India
1 review
0 helpful votes
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Cool Product
March 10, 2018

Revd the material on time, packing was good, but tax separately collected...

Cool product

Date of experience: March 10, 2018
Washington
1 review
0 helpful votes
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Satisfaction
March 10, 2018

Great experience buying with Parts-people, thank you for all of your help. Needed specific parts for my computer and they delivered just what I needed at a reasonable price.

Date of experience: March 9, 2018
Canada
1 review
0 helpful votes
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Very smooth experience, got the part in two days, perfectly fit my computer and was cheapppp, I totally recommend this

Date of experience: March 8, 2018