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Parts People

3.9

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Parts People Reviews Summary

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 5th among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7

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Texas
1 review
0 helpful votes
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I have ordered twice from here and got just what I needed! The service is superior and shipping super-quick! Highly recommend Parts-people!

Date of experience: March 27, 2018
Tennessee
1 review
0 helpful votes
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I have been purchasing replacement Dell laptop parts from Parts-People for years now. My experiences have always been positive. While they do not always have all of the parts that I may need, they are usually the first vendor I check with for Dell laptop parts. Their prices are usually better than most other online vendors as well.

Date of experience: March 27, 2018
Colorado
1 review
0 helpful votes
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Fast delivery and the correct part. For laptop repair I am going to stay with Parts-People. Thanks!

Date of experience: March 26, 2018
North Carolina
1 review
0 helpful votes
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All Good
March 27, 2018

The parts were the right parts and they worked well. The shipping was fast. I would recomment Parts-People for laptop parts.

Date of experience: March 26, 2018
California
1 review
0 helpful votes
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Just what I wanted!
March 27, 2018

The battery that I bought was just what I wanted, and I could not ask for more. I am happy to have bought from this website.

Date of experience: March 26, 2018
Washington
1 review
0 helpful votes
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Perfect
March 26, 2018

The part showed up early, and was exactly what I ordered. I also used one of their helpful videos (via YouTube) to learn how to perform the install. They earned my business.

Date of experience: March 25, 2018
West Virginia
1 review
0 helpful votes
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Quick delivery and easy to install. Instruction video showing installation procedure
Was very helpful as was the additional information I received when I called to ask a question before ordering.

Thank You

Date of experience: March 25, 2018
Kentucky
1 review
0 helpful votes
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I placed an order for a part and you notified me that it was the wrong part and wouldn't work and told me what I needed I got that and I am totally satisfied with the results.

Date of experience: March 25, 2018
Mississippi
1 review
0 helpful votes
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Fast and reliable
March 26, 2018

Part needed was delivered days before expected and repair breakdown was thorough and well documented.

Date of experience: March 25, 2018
North Carolina
1 review
0 helpful votes
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My order was processed promptly, the part arrived in great packaging, and the online instructional video was very helpful in understanding how to replace it. What else is there to want?;-)

Date of experience: March 25, 2018
Utah
1 review
0 helpful votes
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Dell laptop battery
March 26, 2018

Fast delivery, right product. However, returning it because the computer died, not the battery. I contacted company about my problem and they authorized return. Good people to work with.

Date of experience: March 24, 2018
Texas
1 review
0 helpful votes
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Parts arrived quick and were exactly as per the specifications.
Have used them in the past and will use them again to replace parts that are not covered under warranty

Date of experience: March 24, 2018
Oregon
1 review
0 helpful votes
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Part did not work
March 24, 2018

I was after a backlit keyboard. I installed it in the machine that it was said to be part of... no workie.

Date of experience: March 24, 2018
Texas
1 review
0 helpful votes
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Value
March 23, 2018

I found my part at a few sites. This site provided the most fair price for the part. Although the part was not readily available, their system allowed me to receive a notification when their was availability. So state of the art systems. I am very happy with my customer experience. Thank you Parts People!

Date of experience: March 22, 2018
South Carolina
1 review
0 helpful votes
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I ordered online, motherboard showed up in 2 days. I was a little concerned at first when I couldn't get the keyboard to work but re-seated some connections. Then I couldn't get Linux installed. Long story short all the issues were mine (hd to upgrade the laptop's bios and a couple other things. Laptop in question works better than new.

Date of experience: March 21, 2018
New York
1 review
0 helpful votes
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Like new!
March 22, 2018

My hobby is fixing up old laptops, and this power switch worked like a charm on my old Inspiron 9100. Not only does it work great, but it improved the cosmetic condition of the laptop - it looks brand new!
This was the best price online, which is a welcome bonus. I'll certainly buy from this place again.

Date of experience: March 21, 2018
Kentucky
1 review
1 helpful vote
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The company provided me with the wrong product despite a clear description and picture on its website of what I ordered.

Date of experience: March 21, 2018
Illinois
1 review
0 helpful votes
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Fast and Reliant
March 22, 2018

I got my part faster than expected and am happy with my purchase as I could not find this part anywhere else.

Date of experience: March 21, 2018
Virginia
1 review
0 helpful votes
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Thanks Mark
March 20, 2018

Mark communicated with me via email, and he helped me understand my purchase and how the component would work in my device, and he helped me pick the right products from the selection. He also showed me a few other things that I had asked about, but I have not decided to purchase.

Date of experience: March 19, 2018
Thailand
1 review
0 helpful votes
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Wrong part
March 19, 2018

For some reason your web site would not recognize my service tag or express service code for my laptop. I relied on the fact that the web site said the screen was for a studio 1737. Unfortunately it was the wrong screen. It would have cost more to return so I just had to source from another vendor. I had a service tag of 4GYBH1.

Invoice #*******
WU316 Dell Studio 1737 / Precision
M6400 RGB LED 17" WUXGA LCD Screen - LG Philips - WU316 $79.95

Date of experience: March 18, 2018