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Paper Help

2.9

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Paper Help Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising the quality of writing, prompt delivery, and professionalism of the support staff. Many users express appreciation for the affordable pricing and the service's ability to meet tight deadlines, which has proven invaluable for students under pressure. However, some customers have highlighted concerns regarding communication delays and occasional lapses in meeting specific assignment requirements. Overall, the feedback indicates a strong commitment to customer satisfaction, though there is room for improvement in responsiveness and consistency across all orders.

This summary is generated by AI, based on text from customer reviews

service
268
value
210
shipping
167
returns
166
quality
366

Instant Feedback

5,005 reviews

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India
1 review
0 helpful votes
Follow Swapan C.
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Impressed with my paper
February 11, 2019

Really have nothing to say but brilliant essay writing service! I am satisfied with the quality of my paper, time of delivery, customer support and prices, actually. Firstly, I was a little scared of ordering paper here but now I suggest it to everyone, guys.

Date of experience: February 10, 2019
Albania
1 review
1 helpful vote
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Just received my paper on Finance. I'm overwhelmed with the quality guys. I mean this is perfect! This is my very first time using essay writing service, so I'm satisfied with everything. The only thing, I was wondering how to use split payment system cause I never experienced it. Support team provided me with needed information.
Thanks so much for your help!

Products used:

Essay writing

Date of experience: February 5, 2019
Canada
1 review
3 helpful votes
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I have never used this site or any other site for essay writing before. But I wish I knew of this site before ahead of time. Had an assignment due in 20 hours, and they finished it fast and reliably with a reasonable price. 5/5

Date of experience: December 14, 2018
New York
1 review
7 helpful votes
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It is literally the worst service I ever had online. Their writers are not professional in the field, the even lack proper English writing. They don't follow the process posted and their replies are so mean and very unprofessional.

Don't waste your time and money.

Date of experience: November 17, 2018
Alan D. Paper Help Rep
over a year old

Hello Moaz!

I’m so sorry that you were not satisfied with the service. I've checked your order ID and I see that we are in the revision process of your paper (based on your feedback). We will answer you ASAP.

I want to apologize again for the situation occurred, we will find the best resolution of your case.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Pennsylvania
1 review
8 helpful votes
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This is the worst writing service! I payed $700 for a paper and ended up getting ripped off. I uploaded a rubric, with an example paper and the writer still couldn't get it right. The clarity was horrendous! I had to call support to try to find out who wrote the paper because it looked like an 8th grader did. I had the paper revised, and the writer resubmits the paper with NOTHING revised. I ended up calling support to put the complaint in and the writer barely did anything. THIS COMPANY IS A SCAM! Costumer service was absolutely horrible. They are very rude and care about nothing you have to say, once you give them your money forget it you lost. I was literally assed out of $700 and no paper! The paper sounds so horrible, I can not even submit it. If someone is thinking about using paper help, leave me a message. I will gladly send you the $#*!ty paper they charged me 700$ for so you will know what I mean.

Date of experience: November 11, 2018
Alan D. Paper Help Rep
over a year old

Hello Elizabeth!

We are very sorry that you were not satisfied with your paper - we appreciate any feedback about our service. I found your order ID 281452482 and I see that you were satisfied with the originally provided paper and only a few amendments were required. I regret to hear that future revisions didn't help to improve the quality of the assignment, however, due to the fact that the order was approved, we couldn't issue a full refund. Still, we admitted that the assignment was not written in a quality that corresponds to the University academic level and we compensated you the difference between College and University academic level ($100).

We apologize again for any inconvenience caused by this isolated incident and hope that it will not deter you from ordering with PaperHelp in the future.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Pakistan
4 reviews
16 helpful votes
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Helped me with my report
November 2, 2018

I had an amazing experience with "paper help" They were extremely understanding and sweet. They are really good listeners and gave me the exact same thing that I wanted. Thankyou for your help guys!

Date of experience: October 31, 2018
California
2 reviews
1 helpful vote
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Feeling kinda guilty for doing it but my professor is so strict! I'm glad that now she's very happy with my homework.

Date of experience: October 12, 2018
Texas
1 review
1 helpful vote
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I had two papers done, no problem. Third paper, oh boy, so. Many. Issues.
I submitted my order a week ahead, and I asked for a rough draft because my professor demands one before we turn in the paper. I wasn't even picky. I told the writer anything would be good, it could be one paragraph. The writer REFUSED TO TURN IT IN. He submitted an old paper of mine for the third paper (wtf?). Customer service refused to help, they told me to wait up until midnight for the rough draft. And I told him, since I clearly won't get one, I want a discount. They basically told me to go to hell, wait until midnight and if I still didn't get one to message them, lol. I had to work the next day at 6 a.m.

Listen kids, you get into sketchy activities, and you get sketchy results. Ordering with these guys is like flipping a coin, you might get a good paper but oh trust me, when it's bad, it is bad!

Date of experience: May 2, 2018
Alan D. Paper Help Rep
over a year old

Hi there!

I’m so sorry for your experience with a writing service. Could you please specify your client ID? This will help me look for your orders and check what has happened with the one you were not completely satisfied. This way I'll be able to find a beneficial solution for you in the situation occurred.
Hope to hear from you at [email protected] or you can leave it here in reply to this message. Thank you!

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Texas
1 review
5 helpful votes
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I did order a paper for my Ethics class. I submitted a specific number of instructions and I even gave the material from the class book. I ended up receiving an F. The teacher said the paper is a transcript of the book so I sent it back for a review and they supposed to correct it, I submitted again still got an F. This writer what he did was copy paste fragments of the textbook, did not follow any of the instructions provided. I did order in the past which was ok but this time it did not work, so I guess is just matter of luck but be prepared you will lose money and time and receive a bad grade!

Date of experience: April 25, 2018
Alan D. Paper Help Rep
over a year old

Dear Ali!

Thank you for your feedback. Wish we could get more feedbacks from you on your orders. I found your order on Ethics – 267259592. I can see that you then placed another one to revise the first one. The writer changed 25% of the paper but you haven’t left any comments that you were not satisfied with anything.
I feel so sorry that you were silent about it all. You can still leave your comments for us and for our writer. This will help us learn your initial expectations and understand our clients better. Thank you!

Hope to hear from you.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Canada
1 review
3 helpful votes
Follow Amarprit K.
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I placed order like 5-6 times and all the times, they did not deliver it on time as well as the quality paper. I had to give it for revison atleast 7-8 times to get my prfect paper but no... you willl never ever get a quality paper from them. Waste of money, time and efforts, because they dont care. My paper is due at the moment, andthey are telling me to waiting like 2 hours? Like hoe could they? Should i tell my instructor that paperhelp is facing some troubles? Dont ever use this website and will not recommend anyone.

Date of experience: March 14, 2018
Alan D. Paper Help Rep
over a year old

Hi Amarprit!

Could you please provide me with at least one order number you placed with us? I'll be so grateful because there seem to be none placed by anyone with a name Amarprit. Maybe you simply confused the name of the company while writing your feedback or registered by another nickname. In any case, I feel so sorry that you had a bad experience with a writing service and I’ll waiting for your reply with your order number.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

GB
4 reviews
4 helpful votes
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Ups and downs
December 20, 2017

Ordering writing assignments is like a lottery. You never know what to expect in the end. Even the same writer can write differently depending on the topic. Overall this website is ok to work with and I see that the managers try to help as much as possible. But they never can predict neither what work you will get, nor what writer will be writing for you. Wishing good luck to eash who is going to order.

Date of experience: December 19, 2017
Alan D. Paper Help Rep
over a year old

Thank you Mary for your constructive feedback and your rating. We’ve taken everything into account and I hope that you will be satisfied with every next order even more as it was with your previous one on Problem Solving - #266222549. The assigned writer was a TOP one, so the result was expected to be perfect by default. Glad you liked it!

Looking forward to hearing from you!

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Washington
1 review
5 helpful votes
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Waste of money
December 7, 2017

If this writing was done by a person, and not by a machine that randomly generated a bunch of nonsense sentences, then this person urgently needs to take some classes to learn how to write better.

Date of experience: December 7, 2017
Alan D. Paper Help Rep
over a year old

Dear Leelee! I’m so sorry if you were not fully satisfied with the service. I wish I could see the writer’s work and decide on its quality. I will be so grateful if you send us your order number(-s) – use email [email protected] When the order is checked, we’ll contact you to find the most beneficial way out.

Hope to hear from you again.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Georgia
1 review
4 helpful votes
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Fraudulent service
December 6, 2017

This company took my money and gave me back a paper, late, that did not follow the directions at all. It is very obvious that they do not speak English, right correct English grammar, or know much about any of this subject they write about. I went through a few revisions and because my paper was due I told them I was not excepting it, however, they would not even give me anything until I did. It is a circle jerk this company took my money and gave me back a paper, late, that did not follow the directions at all. It is very obvious that they do not speak English, right correct English grammar, or know much about any of this subject they write about. I went through a few revisions and because my paper was due I told them I was not excepting it, however, they would not even give me anything until I did. It is a circle jerk Operation that does not stand by their 100% guarantee policy. In fact, there is no way to actually get your money back if you were not satisfied because they require you to let them revise it, and then if you look at their policy, when they revise it you are basically approving the paper. Its craziness and I would never let them steal your money.

Date of experience: December 6, 2017
Alan D. Paper Help Rep
over a year old

Hi Tonya!

Could you please specify your order number? I’ll do my best to check it and take the actions to find a way out of the situation occurred.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

New York
1 review
4 helpful votes
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DO NOT WASTE YOUR TIME!
December 4, 2017

My paper was due within 24 hours, it took them an additional 12 hours to complete the paper and when I finally receive it, it was not exactly what I asked for. They are not recommended for college papers, matter of fact don't even waste your time. I asked for a partial refund because I understand that the writer at-least made an effort (although they written me a low-quality paper)... the customer service representative had the nerve to tell me "under our policy, we can not provide you with a refund" smh, when it says money back guarantee at the bottom of the page. I WARN YOU TO LOOK ELSEWHERE

Date of experience: December 3, 2017
Alan D. Paper Help Rep
over a year old

Dear NoneYa, hi there!

I’m so sorry if you were disappointed. And I wish so much to see and check your order. Could you please provide it?

You’re right, we do have Money back guarantee policy. You can read this document in the same called section of our website. According to it there can be some cases when the refund is unfortunately impossible. However, if you send me your order number to [email protected], I’ll see what is the case with your order and try to find a beneficial solution for you.

Hope to hear from you.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

New York
5 reviews
17 helpful votes
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Good for me
October 11, 2017

I'm a photographer at heart and with all the sessions I've been getting in lucky to say I'm making a living off of it. But by the time I realized my passion and that it could actually make me enough money I was already half way through my degree and I don't like quitting half way. I've already put so much effort into it. But sometimes we just get such POINTLESS assignments! And with a job I love, I really don't want to be wasting my life on them. These guys take care of them. I don't expect to get full marks on the papers I submit cause obviously the writer didn't go to class with me and doesn't know the whole picture, but they get it done and make changes when needed. I guess satisfaction has a lot to do with initial expectations.

Date of experience: October 10, 2017
Alan D. Paper Help Rep
over a year old

Dear Lizzie!

Thank you for your feedback. Your last order was 259980851, right? We’re glad to help you again and again. And to get the next assignment done, here’s your 10% off the next order. It must be at least $30. The discount code - 4Review - is valid till the end of November.

Stay in touch!

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

California
1 review
6 helpful votes
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IF I COULD GIVE THEM ZERO STARS I WOULD! This company has the worst customer service! My orders have been submitted to me late sometimes or if you need to make corrections or ask for revisions they are so quick to nickle and dime you for more money. I dont understand what happened to the customer is always right? My last order was not in the correct format and received and zero grade and they returned the product to me a day after the due date. Upon receiving my grade I contacted them for a revision even though the paper was returned to me late and they told me it was past the 7 day revision policy, like I have control on when the teacher grades the paper! I feel that anyone wants a quality paper and good customer service USE SOMEONE ELSE! I basically wasted money on a scam company who does nothing but provide excuses to the consumer, instead of solutions! I basically paid money for ZERO grade!

***UPDATE***** I was contacted by a customer service representative on 12 May 17 asling for the order number, which I provided but havent heard from them since that date! PLEASE DONT WASTE YOUR MONEY!

Date of experience: May 9, 2017
Alan D. Paper Help Rep
over a year old

Hello, Angela.
I'm sorry, but I couldn't find any orders placed by you. Please give me your order number to [email protected]. I would like to figure it out as soon as possible.

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Tennessee
1 review
8 helpful votes
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They took my money
March 8, 2017

All I can say they are thee worst web for writing
The writer did not do the work and they still want to charge me for that
Do not used this web

Date of experience: March 8, 2017
Alan D. Paper Help Rep
over a year old

Hi Naif! I've searched for orders by your name. I managed to find almost 20 of them and no complaints from you about any of them.

Could you please specify (if I found the right person) what was done wrong and in what order exactly? This will help me understand the situation. Let me remind that you can write your feedback in your personal control panel on the order page.

Otherwise, your name and initials could coincide with someone else. Thank you!

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Virginia
1 review
8 helpful votes
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I have been a customer for a long time. Sometimes the work was good and sometimes it was bad. When you try to have corrections made it was like pulling a tooth. They are horrible with trying to fix their mistake. It must be a language barrier as most of them do not speak English well. I do not recommend them at all.

Date of experience: March 7, 2017
Alan D. Paper Help Rep
over a year old

Hi Vanessa! I did find a customer by your name and initials in our system. Even though you mentioned that you have been our customer for a long time, I found only two orders from you - 249509208 that is already approved and have 5 stars rating from you, and 249828947 is waiting for a writer to be assigned to it.

I doubt if these are really your orders, but if it is so, please write us to [email protected] and let us know what was done wrong.

Otherwise, I would like to ask you to provide us with your order numbers to see why you were not happy and find a way out.

Thank you!

Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063

Ukraine
2 reviews
5 helpful votes
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Good service
February 25, 2017

I ordered some papers from them a few times and got pretty decent essays on time. And thats good cause I cant say at least the same about other services I used. I have 10% off for your first order on academic writing and editing. Coupon Code: 0b362cb032 If someone needs, you can use it.

Date of experience: February 24, 2017
Oregon
2 reviews
0 helpful votes
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Positive experience
January 18, 2017

Feel positive about paperhelp.org. It is helpful for sure and the works are usually completed at the prof level. The last review, for example, was done without any specifications. My teacher was satisfied with it cause it was precise and without errors.

Date of experience: January 18, 2017

From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel....


paperhelp.org
Rochester, New York, United States