Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a largely positive reputation, with customers frequently praising the quality of writing, prompt delivery, and professionalism of the support staff. Many users express appreciation for the affordable pricing and the service's ability to meet tight deadlines, which has proven invaluable for students under pressure. However, some customers have highlighted concerns regarding communication delays and occasional lapses in meeting specific assignment requirements. Overall, the feedback indicates a strong commitment to customer satisfaction, though there is room for improvement in responsiveness and consistency across all orders.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I spent 125 dollars on a rhetorical essay on a political ad for college Eng 101, that a senior in high school could have done better. The essay is poorly written, and they do not use the basic concepts on how to write a college paper. There is no thesis statement in the intro, and no topic sentences on the body paragraphs. They just ramble on and do not have any structure in their paragraphs. DO NOT WASTE YOUR TIME and MONEY! You are better off spending some time and doing it yourself. The writers do not seem advance, and from my experience, English is not their first language.
I have to write my personal experience with the management of PaperHelp.org, this might be helpful to other users.
Yes I did have arguments with the writer and the customer service (Live chat) on the unaccomplished/incorrect paper work that I received after the deadline. However, I reached out to the management via email and explained to them what happened in an email. They've investigated the issue, and returned to me the next day with an apology and a refund option (90% refund of the payment to my card or 150% refund as a store credit for future use). Because I was so pleased with their care toward their customers I have chosen not to judge them on a one-time experience, I have asked for a store credit.
Some advises for those who want to deal with PaperHelp, please note that only if you have a strong case with evidences they will be very fair with you. They have a proper well-documented refund policy on their website. Please go through it carefully. Yes, refund is difficult to get, but some people might take advantage if tough rules were not there.
Your personal experience could be very different from others of course based on the writer that will handle your case. They are dealing with thousands of writers, in case you have any observations or dissatisfaction I believe they can assign another writer to you. You have three stages of review before the product is considered delivered. Once you receive the final product, you cannot argue for a refund as they have also paid the person who spent some time on your paper – not fair.
Be aware of delay, it happens in real life a lot, so they might ask you for an extension to the deadline. Do not expect perfection, not even in the paper you will receive. You will have to go through it by yourself and maybe add/adjust to what you see appropriate.
I have to say this; you might face a problem dealing with customer service operator (Live Chat) as I did. They were somewhat mean to me, however do not worry you can address this directly by sending an email to the management. They won't let you down.
Be realistic, patient, and accept imperfections.
I have sent them a finance related study case, and asked for a faster service, which of course added to the bill. Then I was contacted by customer service asking me to upgrade to a professional level because my paper is for advanced level (I doubted it but due to emergency I accepted the upgrade), they have taken a total of $88 from my bank card. My request deadline was in 2 days, they kept contacting me during those 2 days asking to extend the deadline to guarantee quality and I did although I already paid for faster service, I accepted the delay. In the fourth day they have sent me as what they call (solutions of the case) which is literary a rubbish excel file with lots of formula errors. There were random numbers don't know where it came from, further only one out of 10 questions was answered (answered wrongly anyway), I immediately contacted them and as usual they kept asking for extension, I refused because I couldn't take it any more. I was surprised with their respond! They said then sorry consider this as final answer to your case. They did not accept to refund my money nor send the case solutions. Compete fraud!
I was not sure at first about the idea of using an essay writing service but I took a risk and it was beyond amazing. Nice papers, co-operative staff, and also prices are affordable. I ordered 2 essay which were the assignment for my university work and I got 95 out of 100 on it, so you can say i'm more than happy with their services. Will be coming back for sure.
I ordered a paper on March 19,2020 but due to an error about single space and double spaced paper, the price went up over $600 so I decided to cancel the order. That part was easy but actually getting the refund has been a big pain in the butt. I contacted support and they said that they gave me the refund but when I looked at my bank statement, they had refunded me then taken the money out again plus an international exchange fee of $2.03 all on the same day. So, basically trying to trick me into thinking I received a refund when actually I didn't, which I told to their support agent with a screenshot explaining my statement and how the totals prove they never refunded me. It is now April 13,2020 and they said on April 2,2020 that my refund would take 3-5 business days and if not then to contact my bank, I still have received nothing! Why would it be my bank's fault that I haven't received the refund back when it was proven that they are able to refund me but have chosen not to. They are a bunch of scammers and I didn't even actually use the service and they still won't give me my $200 back.
BEWARE! SKETCHY! Be prepared to lose money and potentially never get it back!
Dear Client,
We are really sorry to hear that you were not satisfied with the service. I've checked your order ID and I see that you’ve received your full refund at 22nd of March. You even sent the screenshot from your bank statement confirming this to our support manager.
I want to apologize again for the situation occurred, we hope you will use our service again.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
I love this service. I asked them for essay writing. They did everything to meet my expectations and forward me to my comfort level. I highly recommend their credibility, trustworthy behavior, professionalism, knowledge, constructivism, and essay writing skills. Keep up the good work.
Amazing services and professional attitude toward their customers. They helped me to meet my essay deadline. Although the task was difficult but with their guidance, it becomes easy for me. Looking forward to working with them in the future.
The writer provided me with a subpar 6 page paper filled with redundancy and fluff sentences. After asking for, and receiving, a revision, I was told I need to pay an additional $100 to acquire the finished product.
The additional amount was not introduced to me until after I had accepted the paper. Which was a problem all on its own because since I'd approved it, I was not allowed to have a refund or receive the original paper in its place to stop the building headache.
Dear client,
Thanks for taking the time for the review.
It looks like the instructions were a bit altered after changes were requested so the writer had to complete a new paper based on the new instructions.
Nevertheless, we are sorry to hear you were not happy with the service you received and would like to offer you a 25% discount on your next orders. Just use your personal discount code - 890c023b04
By the way, you still have $30 on your credits, so you can easily redeem them. It’s even enough for one order.
Hope to hear from you soon.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
Well actualy, its a good experience, especially the new fashion arrival products are lovely, Will use again, Thank for whole team to resolve the delivery issue within 20 minutes...
Hi there,
Thank you so much for your review. We are happy, that you found our service useful and don't hesitate to contact us if you are you have any questions.
Hope to hear from you soon.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
They provide Amazing and professional work. This working experience with them is absolutely unforgettable because of their wonderful services and the excellent quality of their work. I would highly recommend them to anyone in need to get professional work done. Trust me, you will not regret it.
Hi there,
Thank you so much for your review. We are happy, that you found our service useful and don't hesitate to contact us if you are you have any questions.
Hope to hear from you soon.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
I am so amazed as well as satisfied at the same time with the services they provide. The super professional attitude they have. The delivery was right at time and the content was well written.
Hi there,
Thank you so much for your review. We are happy, that you found our service useful and don't hesitate to contact us if you are you have any questions.
Hope to hear from you soon.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
I profoundly value their work; I have best and astounding paper composing, on the off chance that you are searching for dependable, quick and real work, don't stop for a second to reach them, you won't be frustrated. I am totally happy with their administration. I have requested an article composing a couple of days back and experienced fantastic exposition composing administration alongside the expertly composed paper. The best thing is, the cost is reasonable and they convey on schedule. Exceptionally Suggested!
Hi there,
Thank you so much for your review. We are happy, that you found our service useful and don't hesitate to contact us if you are you have any questions.
Hope to hear from you soon.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
I regret using this website. Wasted my money and time. I provided all necessary information and was very clear with my instructions for the paper and the writer delived a complete nonsense paper. After I reached out to the support team, instead of understanding my situation and trying to help me out, they kept defending their so called top writer.
Dear Sania,
We are really sorry to hear that you were not satisfied with the service. I've checked your order ID and I see that we have already sent you a refund.
I want to apologize again for the situation occurred, we will hope you will use our service again.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063
No se garantiza la mejor nota, pero al menos no habrá plagio. En caso de que lo descubran, siempre se dirá que fue una "asesoría". Este servicio de 'asesoría' me salvó. Código para ahorrar un poco eae4358c05 (encontré en google). Mi # de pedido *******
I am completely satisfied with their service regarding my dissertation and experienced excellent writing service along with the professionally written paper. Best thing is, the price is affordable and they deliver on time. Highly recommended!
I was very upset regarding my dissertation but this paper help organization helps me alot as i was busy in something serious. I really appreciate your quality of work and fast delivery. Writers of this organization are highly professional and work is up to the mark. Really excellent service. Thanks for your cooperation.
DissertationWritings provides an excellent service. This team is very competent and trustworthy. Writers are so helpful and best. Delivered work on time and the quality of work was Awesome.It was more than i was expecting. Very professional and stress free work will use again. Highly recommended.
I was stressed due to my thesis because It needs your formal writing style, but thanks to the professional team, they solved my problem by taking all my stress on their head. I got my thesis to the point, accurate and error-free content on time.
I have been very pleased with my experience with Paperhelp.org! After trying out several different essay writers, I have found that they are exactly what I need. Highly recommended.
This was the first time I approached them for essay writing services and it was totally worth it. They did exactly what was asked, valid points were used in the essay with proper support. Also the delivery was real fast! I had a great experience totally!
This was my first experience with essay writing service and I am totally satisfied. They gave me exactly the same content that I wanted. They included valid points and maintained uniqueness in the essay. Great communication, fast delivery, and best service ever. They are very reliable, trusty, and professional. Thank you so much for the quality work.
Answer: Hi Adam! PaperHelp.org is no way a fake website. We have a team of professional writers with backgrounds to be able to write top-notch academic papers for students and prepare presentations or plans for business as well. All the works are scanned for plagiarism with a WebCheck online program before you get them uploaded in your personal area on our website. So, you don't have to worry about scam or fraud. Just try us out to make sure.
Answer: Greetings, Theresia! It looks like you're asking about the topic sentence of Martin Luther King Jr.'s famous "I Have a Dream" speech. The sentence you provided is indeed a key part of his speech, but if you're looking to write an analysis of the speech or would like some guidance on how to develop a strong topic sentence etc, feel free to visit our live chat for further assistance. We would be happy to help out with your writing task and discuss the details! :)
Answer: Hi, Rose! Here's the direct link to our website: https://www.paperhelp.org/.
Answer: Hello, Stephanie! Research papers and articles are indeed something our writers are proficient in. If any further questions, you can always reach us in our live chat and we'll be glad to assist you!
Answer: Absolutely! Here is the link to our website: https://www.paperhelp.org/. Let us know in case of any further questions. Take care!
Answer: 3000 word essay is like 11 pages, depending when you need it by, it can cost up to $165
Answer: Hi Sarah, Thank you for your request. You can easily place an order at paperhelp.org directly. Can we assist you somehow?
Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.
The price for our written assignment depends on:
1. The number of pages
2. Deadline
3. Academic level
PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.
Making An Order Is Very Easy:
- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!
The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel....


Hello Prefer!
Thank you for leaving your feedback. We have double checked the case and, unfortunately, have to admit that your paper has not been completed in the best possible way. As an apology for the issue, we have saved 100% of the amount you have paid for your order as a credit for your future use. We hope this resolution fulfils your expectations.
Please accept our apologies from the whole team and if you still have any questions don't hesitate to reach out.
Alan, Customer Care Manager
Email: [email protected]
Toll-free: 1-888-318-0063