Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Paper Help

Paper Help

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Paper Help?
grey stargrey stargrey stargrey stargrey star

Paper Help Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising the quality of writing, prompt delivery, and professionalism of the support staff. Many users express appreciation for the affordable pricing and the service's ability to meet tight deadlines, which has proven invaluable for students under pressure. However, some customers have highlighted concerns regarding communication delays and occasional lapses in meeting specific assignment requirements. Overall, the feedback indicates a strong commitment to customer satisfaction, though there is room for improvement in responsiveness and consistency across all orders.

This summary is generated by AI, based on text from customer reviews

service
268
value
210
shipping
167
returns
166
quality
366

Instant Feedback

5,005 reviews

We monitor reviews for authenticity

New Jersey
1 review
11 helpful votes
Follow Craig M.
Unfollow Craig M.
Share Review
Report Review

A week ago I ordered a research paper about some stuff from XX century with 5 days deadline. I received it with some time before the deadline left, which is the first advantage.
Writer mentioned everything I asked him to - second advantage.
I got a good mark - third advantage

Date of experience: December 3, 2014
Georgia
1 review
4 helpful votes
Follow Lindsay C.
Unfollow Lindsay C.
Share Review
Report Review

Recently ordered my first essay, and was very disapointed when my paper was 20 minutes late (at least) and could not get anyone to respond from customer service. After 30 minutes talking to someone on chat, my paper was finally done, but did not include an abstract as I had ordered.

Date of experience: December 1, 2014
Alan D. Paper Help Rep
over a year old

Dear Lyndsey,
I'm very sorry to hear about your negative experience with our service. We found your order in our system and the writer was fined so no such accidents happen in future. Your case was escalated to the Customer service department.

New York
1 review
12 helpful votes
Follow Carly J.
Unfollow Carly J.
Share Review
Report Review

I've been their client for two years or so. In my situation I must combine college and work, so sometimes I have no time for writing essays about stuff I'll never think about again. All of my ordered papers were always ready by their deadline and brought me good grades

Date of experience: October 14, 2014
Ukraine
1 review
9 helpful votes
Follow Gary S.
Unfollow Gary S.
Share Review
Report Review

I had a little bike accident and broke my hand earlier this year, therefore I had to buy my thesis. I'm not really into such things, but after getting my order I realised that it's time to change my mind about writing services. Purchased thesis got me an A. Superrrrcoooool

Date of experience: August 29, 2014
California
1 review
1 helpful vote
Follow Anna H.
Unfollow Anna H.
Share Review
Report Review

Their customer service is great, however, I am not satisfied with the essay quality I ordered. I paid for the abstract separately, but the writer (4969) decided to place the abstract right in the introduction (APA format). He/she also didn't include any keywords. He/she later said that it is the right form. I asked the writer to revise the essay and pointed out on mistakes, but he/she simply returned the same essay with minimal changes saying. "I do not know if you know the purpose of the abstract but in the paper, it is pretty much the introduction page as well." Yes, I know the purpose of the Abstract, especially in APA format, and it is definitely not the part of introduction. Overall, the company is good, but I wouldn't suggest to order essays from them since it seems they employ not very competent people.

Date of experience: August 8, 2014
Alan D. Paper Help Rep
over a year old

Dear Anna, I am sincerely sorry for your bad experience. I have escalated your ticket to the customer service department. Hope we can fix the situation with you. Please write us your contact information (email, phone number) in a private message so we can contact you and try to make things better in our writing service. Thank you for your comment.

New York
1 review
8 helpful votes
Follow Romantic F.
Unfollow Romantic F.
Share Review
Report Review

I'm really bad with choosing the right words to use. Usually I say something insulting instead of what was intended to. I don't know why I never thought of using someone's help in editing my works, because my bad skills almost cost me a year of college. My life could be easier, but, sadly, it wasn't. Thnx to paperhelp.org. You guys made it easier

Date of experience: July 22, 2014
Wisconsin
1 review
10 helpful votes
Follow Duncan B.
Unfollow Duncan B.
Share Review
Report Review

I'm studying nuclear physics and got a surprisingly good essay. That is cool

Date of experience: June 6, 2014
Alan D. Paper Help Rep
over a year old

Thank you Duncan for taking time to leave a feedback. We've recently started supporting such subjects as physics and accounting.__________
Alan Davies
PaperHelp Client Manager

Massachusetts
1 review
14 helpful votes
Follow Jannet C.
Unfollow Jannet C.
Share Review
Report Review

I've ordered here a few times already and here's what I can tell - have time in advance and choose higher academic levels.

Date of experience: May 30, 2014
Alan D. Paper Help Rep
over a year old

Jannet, thank you for your feedback. We are now working on the quality of essays ordered for the undergraduate level. Hope you will be pleasantly surprised by our upcoming updates.__________
Alan Davies
PaperHelp Client Manager

NL
1 review
16 helpful votes
Follow Anna C.
Unfollow Anna C.
Share Review
Report Review

Don't repeat my mistakes - don't forget about using a discount code :)

Date of experience: April 25, 2014
Alan D. Paper Help Rep
over a year old

Thank you Anna. Read more about our discount policy to get bigger discounts.__________
Alan Davies
PaperHelp Client Manager

From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel....


paperhelp.org
Rochester, New York, United States