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Paper Help

2.9

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Paper Help Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising the quality of writing, prompt delivery, and professionalism of the support staff. Many users express appreciation for the affordable pricing and the service's ability to meet tight deadlines, which has proven invaluable for students under pressure. However, some customers have highlighted concerns regarding communication delays and occasional lapses in meeting specific assignment requirements. Overall, the feedback indicates a strong commitment to customer satisfaction, though there is room for improvement in responsiveness and consistency across all orders.

This summary is generated by AI, based on text from customer reviews

service
268
value
210
shipping
167
returns
166
quality
366

Instant Feedback

5,005 reviews

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Germany
1 review
0 helpful votes
Follow Gary S.
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I had no idea I would be using a paper writing service, but my life circumstances suddenly changed and I still wanted to be on the course. All my requirements were met and both the professor and I think the papers are of high quality! What else does one expect from such a service?

Date of experience: April 24, 2015
Oregon
1 review
0 helpful votes
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I love it!
April 24, 2015

I've personally used the service 3 times, and so far I love it! They have some really talented authors and the level of writing is impressively high. Couldn't be more pleased with my grades!

Date of experience: April 24, 2015
Puerto Rico
1 review
6 helpful votes
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It was overall a really positive experience. I double-checked my paper for plagiarism to make sure that it wasn't plagiarized – it wasn't. The research was thorough and interesting to read. There were, however, minor grammar mistakes. I contacted the support, and my everything was fixed very quickly. I'll visit the site again, for sure!

Date of experience: April 24, 2015
Rhode Island
1 review
3 helpful votes
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I put in a order for a paper due in 24hrs, due at 10am next day. I gave the details of the 2 books I needed the paper on, and what the requirements were. Paid for 24hr turnover... I didn't hear anything from them the next day within an hour of the deadline-I called the 800# and was told that the writer was working on the citation page-and If I could give that person an extension- I said ok-I had to be at class shortly-so gave an 2 hr extension-putting the timeline for noon. Well my class ran overtime-so when I got home I figured it would be done. To my amazement NOTHING. So I call again, and they say that he needs more time-how much more extension can I afford... I give them another 2 hrs... Nothing... so I call back at 3pm-mind you it was due at 10am... And then they tell me it hasn't even been worked on yet? WHAT? I was flipping... Apparently the writer couldn't get the books-and I was told I should have provided them? What? Nothing was ever said about me providing them-and how could I give them my textbook from class... I heard every excuse... I finally told them to get my money back on my credit card... we shall see... I had other people waiting to see what my experience was from my class-they just lost that business also... I have no idea what I am going to do for a paper now. Ughhhhh... Don't waste your time & money!

Date of experience: April 23, 2015
Canada
1 review
2 helpful votes
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High price and poor results! I am quite disappointed with what they delivered me. I ordered an essay a week ago and I am quite disappointed with what they provided me, a lot of spelling and grammatical mistakes and no proper flow.

Date of experience: April 23, 2015
Virginia
1 review
6 helpful votes
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Truly wonderful
April 23, 2015

Dunno what other people expirienced but I love it! This service follows ALL my requirements to the dot, and I literally mean all of them. I don't know how they do it, but they always deliver more than what I expect of them, and that is truly wonderful.

Date of experience: April 23, 2015
Illinois
1 review
0 helpful votes
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Quite satisfied!
April 22, 2015

The response rate of this service – if I make an order or ask a question about my existing order – is impressive as it is always immediate. I mean I hardly ever need to wait. Plus the writing quality is high and free from any sort of mistakes. Quite satisfied!

Date of experience: April 22, 2015
Indiana
1 review
8 helpful votes
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I was pleasantly surprised with their writing and commitment to professionalism and quality work. The way they write their papers always somehow suggests that they sincerely want me to succeed. It's more than just paying for paper – it feels like having someone you can rely on. Good stuff!

Date of experience: April 22, 2015
New York
1 review
8 helpful votes
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Some of the papers I bought from other services have been plagiarized, so I always double check now. With Paper Help, the uniqueness of documents has always been 100%! I also love the logic and structure of their writing – they are always to the point! Thanks!

Date of experience: April 21, 2015
Brazil
1 review
1 helpful vote
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Not Satisfied
April 21, 2015

I paid a high price as I wanted the essay within a day. I received the essay the same day but, after that I had to do a lot of work on my essay. It took me couple of hours to correct all the stupid mistakes.

Date of experience: April 20, 2015
Germany
1 review
9 helpful votes
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I just like them!
April 20, 2015

When I ordered from other writing companies, my orders would usually be incredibly late, like 3 days (!) or something. With Paper Help that wasn't the case! And my experiences with them have never been negative. I just like them!

Date of experience: April 20, 2015
New York
1 review
8 helpful votes
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Once bitten, twice shy, as the saying goes. I thought I lost faith in paper writing services because a lot of them would just get my money for low quality work. I'm glad I found these guys who truly deliver outstanding papers. Nice!

Date of experience: April 14, 2015
GB
2 reviews
13 helpful votes
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Assignment help
April 5, 2015

Really provided me with a great deal of help in assignment and got a good pass.

Date of experience: April 4, 2015
Florida
2 reviews
7 helpful votes
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Well, the requirements for my course were really high, and I was worried. I needn't have! My paper turned out to be well-written. The price is well-balanced! Thanks!

Date of experience: April 3, 2015
New York
5 reviews
12 helpful votes
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Just as expected
March 25, 2015

Nice people to deal with! They keep their promises and do more than you expect, like that early delivery of my paper! No revisions were ever needed because everything was done perfectly!

Date of experience: March 25, 2015
Germany
2 reviews
10 helpful votes
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I could talk to my writer throughout the whole process and all my requests were followed precisely. Great help with my paper!

Date of experience: January 14, 2015
California
1 review
10 helpful votes
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No plagiarism, got a good mark and saved myself quite a bit of time. Totally awesome!

Date of experience: December 24, 2014
Germany
1 review
7 helpful votes
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I could never expect such high professionalism from a paper writing site. Have already recommended it to my friends.

Date of experience: December 19, 2014
Arkansas
5 reviews
6 helpful votes
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Wow!
December 18, 2014

Wow! I saw the 83% rating and more positive than negative reviews for paperhelp.org and decided to give them a try. Huge mistake! I ordered the paper with a 6 day deadline, provided resources. Shortly after ordering I received an email to verify credit card payment information. The email stated the writers could not begin working on my paper without payment verification. I called 4 times was placed on hold each time until the call was disconnected. I tried the computer call several times as well that did not work. I gave up and spent the next 5 days on my paper. Surprise! In the early hours of my deadline day I received another email to let me know a writer was working on my paper. Later in the day I was able to preview the paper. I accepted the paper for whatever reason, yet could not get the final draft. I asked support for a refund. Several hours later support responded that I could not receive my paper because payment verification was not completed. I could not receive a refund because the writer had finished the paper before the deadline even though I was not able to receive the final draft. UGH! Stay away!

Date of experience: December 18, 2014
Alan D. Paper Help Rep
over a year old

Dear Maurisa,

We have carefully reviewed your order, together with the complaints posted here, and would like to sincerely apologize for the tough experience you have described. The fact of the matter, that the situation is a slightly different. While our Writer was working at your paper, the Customer Support undertook exactly 6 attempts to verify your payment over the phone to be sure that you would get the final work on time, left 4 different voicemails, informing that we had doubts about the validity of payment because of the inconsistent details you had provided.

Therefore, we would like to humbly mention, that we were just following the standard procedure that is listed on the website and was highlighted in red in your control panel. Moreover, we sent 2 emails regarding the importance of the verification of your transaction and got no reply.

Eventually, we decided, that Customer satisfaction was the most important part of the process, and PaperHelp could not afford letting the Client down; we assigned the performer and delivered the final preview before your deadline, according to our high standards, saying that the last step was the verification. You approved the preview, which, according to the policy meant, that you were fully satisfied with the order and our services.

Even now is the final file waiting to be downloaded from your Control Panel. We also have an option to send the final documents to the Clients’ emails. You were one click away from it.

We would like to apologize once more; however want to highlight, that we undertook all the possible steps to make sure our Client was satisfied. Maurisa, I will dare to ask you for another chance to prove that PaperHelp was your best choice and strengthen my statement with a 5% lifetime discount, together with a 15% single-time promo and a free TOP Writer extra, for you to know, that quality is on the same level of importance as the humanity here, at PaperHelp.org. Just contact the Support to get all the perquisites. We sincerely hope to help you in the future.

Kazakhstan
1 review
10 helpful votes
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They're the go-to place whenever I need help with another essay. Used this service 4 times already and can't say anything negative about it!

Date of experience: December 12, 2014

From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel....


paperhelp.org
Rochester, New York, United States