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Paper Help

2.9

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Paper Help Reviews Summary

The company has garnered a largely positive reputation, with customers frequently praising the quality of writing, prompt delivery, and professionalism of the support staff. Many users express appreciation for the affordable pricing and the service's ability to meet tight deadlines, which has proven invaluable for students under pressure. However, some customers have highlighted concerns regarding communication delays and occasional lapses in meeting specific assignment requirements. Overall, the feedback indicates a strong commitment to customer satisfaction, though there is room for improvement in responsiveness and consistency across all orders.

This summary is generated by AI, based on text from customer reviews

service
268
value
210
shipping
167
returns
166
quality
366

Instant Feedback

5,005 reviews

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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Paper review
September 3, 2023

It was very good and I enjoyed using the application. Writer also did great work and i will be continuing ordering from you in the future

Date of experience: September 3, 2023
Marketing T. Paper Help Rep
over a year old

We're delighted to hear that you enjoyed using our service and that the writer did great work for you. We look forward to serving you in the future as well. Thank you for your feedback!

Virginia
2 reviews
0 helpful votes
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Terrible
October 1, 2023

Terrible paper. Did not at all meet the requirement.

Paper Help attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Rachel. Thank you for reaching us regarding the matter. We're genuinely sorry to hear about your experience. Our goal is always to meet and exceed our clients' expectations. There are no excuses to the quality issues and instructions not followed and so we've processed a full refund for you. You can expect the funds to be back in your account within the next couple of days.

Rachel, I understand it will be difficult for you to overlook this incident and give us another try. Nevertheless, if you have any further concerns or feedback, please don't hesitate to contact us back.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: [email protected]

Mississippi
1 review
0 helpful votes
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Great
August 29, 2023

Never had a problem with this service and it has always been top notch!

Date of experience: August 29, 2023
Marketing T. Paper Help Rep
over a year old

We're thrilled to hear that you've never had a problem with our service and that it has consistently been top-notch for you. Your satisfaction is our priority, and we're here to maintain our high standards. If you ever have more comments or need assistance in the future, please feel free to reach out. Thank you for your continued support!

California
1 review
0 helpful votes
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Great Service. It is worth adding to your work for references and is especially helpful with creating literature reviews of articles you are researching. Time saver for delving through tons of research to come up with the most critical aspects of research articles.

Date of experience: August 27, 2023
Virginia
1 review
0 helpful votes
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Having up to 50 characters is a joke to have to submit this and the writer called U.S. America when no one who lives in the US calls it that. I would like a refund or partial.

Paper Help attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 26, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Clay. Thank you for leaving your feedback. We sincerely apologize for the inconveniences you encountered while using our service. Your feedback is incredibly valuable to us, and we appreciate your time in sharing your thoughts. We're pleased to inform you that we have already processed a full refund for your recent transaction. The refund has been issued to the original payment method used, and you should see the amount reflected in your account within the next couple of days.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at [customer support email/phone number]. We're here to assist you in any way we can. Once again, we apologize for any inconvenience you experienced and appreciate your understanding.

Warm regards,
Alan Daimler
Customer Care Manager
Email: [email protected]

Georgia
1 review
0 helpful votes
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Great
August 22, 2023

Great work I'm going to use this again… this was a superbly written essay

Date of experience: August 22, 2023
Canada
1 review
0 helpful votes
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Recommended
October 7, 2023

Great customer service
Reliable, fair, and quick
Quality of writers overall good
Major help with grad school

Date of experience: August 15, 2023
California
1 review
0 helpful votes
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I have been using Paper Help for almost 2 years now, and they have been very helpful to my busy life. My only recommendation is select the top 2 tiers of writers, you will not regret it. Additionally, the support team are very helpful and are always to assist you.

Date of experience: August 10, 2023
Florida
1 review
0 helpful votes
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Amazing Service
October 7, 2023

I am so busy with family, work, and everything in between. This service has been a life saver and they do great work!

Date of experience: July 26, 2023
Florida
1 review
0 helpful votes
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Perfect
October 7, 2023

They are fast and responsive. They did a great job with my assignment. Will use them in feature too.

Date of experience: July 22, 2023
New York
1 review
0 helpful votes
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Great Service
October 7, 2023

I love this website. 8/10 highly recommend it. You'll most likely get an excellent grade if you are specific about what needs to be done. I've only had one bad experience and the customer service was beautiful!

Date of experience: July 19, 2023
Canada
1 review
0 helpful votes
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I have overall had a great experience with this site. They have a wide variety of writers and while it does get very expensive, I have found it to be worth it. They are quick to respond and usually offer adequate support.

Date of experience: July 16, 2023
Kentucky
1 review
0 helpful votes
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Paper Help has helped me with submitting several assignments on time when I didn't have time to complete the essays myself. Each paper was as expected and original. Once the assignment is complete, I received an email to review the paper and send back for revision or approve it. I've never had to send anything back for revision. Great job and huge thanks!

Date of experience: July 12, 2023
Australia
1 review
0 helpful votes
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Sent in info, including my previous attempt at the paper with information of what the paper was to discuss. Paper discussed the concept perfectly, but when asked to discuss the mind map (which I sent in), the paper has it's own version of a "mind map" that is for a different profession, and then discusses it. Not of any use at all.

Date of experience: July 6, 2023
Marketing T. Paper Help Rep
over a year old

Hi, Bob. Appreciate you sharing your first experience on our platform. We apologize for the confusion and inconvenience caused by the discrepancy in the mind map. We have reviewed your order and have initiated the revision to address this concern. The improved paper will be delivered to you within your initial deadline. In addition to addressing the specific issue you mentioned, we would like to highlight the possibility of 3 revisions absolutely free of charge as soon as the paper gets delivered to you. Once again, we apologize for the oversight regarding the mind map. We value your feedback and will take immediate steps to rectify the situation.

Thank you for your understanding and giving us the opportunity to make things right.

Respectfully yours,
Alan Daimler
Customer Care Manager
Email: [email protected]

Maryland
1 review
0 helpful votes
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BEST BY FAR!
October 7, 2023

Hands down the highest quality essays by far i would recommend if you are in school and time is minimal.

Date of experience: July 2, 2023
Kentucky
1 review
0 helpful votes
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Great service!
July 1, 2023

My experience was very pleasant and speedy. I was very happy with the final product.

Date of experience: June 30, 2023
Marketing T. Paper Help Rep
over a year old

Hello, L C! Thank you! We're happy you were satisfied with the product. Do not hesitate to approach us in case of any issues!

Florida
1 review
0 helpful votes
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The paper rules
July 29, 2023

I sent the paper back four times for revision and each time the paper was still not correct. I attached the PDF with rules and the article to follow and the writer used outside sources and did not follow the format. I was very unpleased with my paper and I ended up submitting an incorrect/incomplete paper to my grading system. I explained to the writer the rules and guidelines multiple times and there was still confusion. I am very unpleased. I want a refund. I paid 116$ and the paper I received was not worth it.

Date of experience: June 28, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Lana. Thank you for sharing your recent experience with us.We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand your disappointment with the multiple revisions and the failure to meet your requirements despite providing the necessary guidelines. We want to assure you that we take your feedback seriously, and we have already taken immediate action to address the issue. A full refund of $116 has been issued to you, and the funds should have been returned to your account by now.

If there is anything else we can do to rectify the situation or assist you further, please do not hesitate to let us know. We value your business and hope to have the opportunity to regain your trust in the future.

Once again, we apologize for any inconvenience caused.

All my best,
Alan Daimler
Customer Care Manager
Email: [email protected]

Alabama
1 review
0 helpful votes
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Papers, and more.
October 7, 2023

I provided the requirements, the writer accommodated all of my needs. The turnaround was great, I received the paper I needed ahead of the deadline. I was provided rough and final draft with Revisions, which were done quickly as well. Being able to get updates and chat with the write was a great benefit as well. I'll definitely use again.

Date of experience: June 25, 2023
Australia
1 review
1 helpful vote
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Warning: Stay Away from PaperHelp
July 20, 2023

Choosing PaperHelp in a time crunch turned out to be the worst decision I've ever made. Multiple projects left me desperate for assistance as the semester's end approached. However, my experience with PaperHelp was a complete nightmare. Despite providing them with all the necessary materials, the writers' lack of qualifications resulted in a woeful 18 out of 100 mark. The entire website is filled with unqualified writers. Save yourself the trouble and avoid PaperHelp—a costly mistake I hope no one else makes.

Paper Help attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Sara. Thank you for bringing your concerns to our attention. We take the quality of our services very seriously, and your review has prompted us to investigate the matter thoroughly. While we strive to maintain a team of highly qualified and experienced writers, it appears that there was a lapse in this particular case, resulting in an unsatisfactory outcome.

Sara, we have already issued a full refund for your order. We understand that the quality of the work provided was far from satisfactory, and we believe it is only fair to refund your payment in its entirety. We genuinely regret any inconvenience or distress this situation may have caused you.

Once again, we apologize for the inconvenience caused, and we genuinely appreciate your feedback. Should you ever reconsider using our services in the future, we would be more than willing to assist you personally to ensure a positive experience.

Respectfully yours,
Alan Daimler
Customer Care Manager
Email: [email protected]

New York
1 review
0 helpful votes
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Excellence
October 7, 2023

"PaperHelp exceeded my expectations with their user-friendly interface, prompt assistance, and exceptional quality of academic papers. Highly recommended!"

Date of experience: June 15, 2023

From the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel....


paperhelp.org
Rochester, New York, United States