Panda Express

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Arizona
1 review
0 helpful votes
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Mooshie and sloppy food
November 13, 2021

Awful food, nothing seemed original anymore, ordered white rice, recieved brown rice, besides that food was old and mooshie, wife got sick.

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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Only Seafood Item is an upcharge
November 12, 2021

How is it that the ONLY seafood item on your menu has an upcharge. It would be nice if there were more seafood items, or a fair price for the ONLY seafood item. Thank you, a pescatarian that would LOVE to continue supporting you.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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I give up.
November 8, 2021

I have a valid complaint about the amount of orange chicken that they give you in a bowl. It's not supposed to be 20% orange chicken and 80% chow mein. That's just wrong. Making me rethink panda express.

Date of experience: November 7, 2021
Tennessee
1 review
0 helpful votes
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Bad customer service
November 6, 2021

I went through the drive-through and ordered the shrimp they gave me beef and I haven't been beef in over a year
I took a bite before realizing now my stomachs $#*!ed up they told me I can't get a refund but I can get different food instead my stomach is too $#*!ed up to eat so I walked out

Date of experience: November 5, 2021
Utah
1 review
1 helpful vote
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Poor customer service
October 29, 2021

I have tried your restaurant twice and both times the worse customer service ever. Both times either no sauce or very little sauce. When I told them i would not be back the clerk said that was fine. When I asked for a manager he refused to get one. I wont be back at your establishment ever again. Both times my orders were incorrect.! Very dissatisfied.!

Date of experience: October 28, 2021
Virginia
1 review
0 helpful votes
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No Store support when calling in a order
October 22, 2021

7000 US HWY 19 North, Pinellas Park, Fl
I have tried the past 3 weeks to order on the app & all items not listed. Called store during break to place order & last two weeks they took it & it was fine. Call today & tell me they can't take orders over phone. I explained to her that the app didn't have all choices on it ( white rice, Teriyaki chick). Asked for manger & was told they don't have one. My shop orders food every Friday for the past 3 or 4 months from this Panda store. We will never order again! Not looking for anything at all!

Date of experience: October 22, 2021
Illinois
1 review
0 helpful votes
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Employee review
October 21, 2021

I was extremely disappointed with the experience here, got told "what do you want" and would argue with me back and forth.

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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They charge extra $1.25 For black Angus beef but they barely put meat in it. Most of time I go there I get most vegetables not meat. I like the food but seems like they scam you with this bs extra $1.25 and get so little meat in it.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Customer service and burnt chicken
October 20, 2021

Manager was rude and serving size 3 pieces of sweet and sour chicken, rice rubbery and chicken burnt

Date of experience: October 19, 2021
Ohio
1 review
1 helpful vote
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I got yelled at
October 15, 2021

I ordered 6 cheese rangoon‘s and 4spring rolls and she was complaining about me wanting getting that much. I didn't feel very good about my experience there

Date of experience: October 15, 2021
California
1 review
1 helpful vote
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Thieves
October 9, 2021

The Upland CA store Always asks to donate your change to a bogus charity. Yesterday, my bill was $9.05, and the girl said she had NO CHANGE! She actually wanted to round my bill UP to $10.00! I said "no,
This is your fault, and she gave me an extra $1.00 so they lost a nickel. I am now notifying the Better Business Bureau.

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Ive tried, really Ive tried, I Love chinese cuisine, and panda express is not anywhere close to being anything authentic as chinese cuisine or even chinese fast food take out…but it is what it was originally supposed to be. A substitute flavor for the American pallette to become accustomed to fake chinese food.

I cannot put a finger on what it is that the panda express food technicians at the plant does or doesn't do when it comes to the panda entrees and sides, but they are succeeding if they are still trying to mask and block the American people from tasting authentic chinese "woks of art". What panda's customers get is a lithographic reproduction or a facsimile of amazing, flavorful, and tasty asianic sauces, spices, stock, and recipes- that look and texturizes like the real food, but tastes like it came out of a 3-D printer, instead of an authentic chinese kitchen. I cannot keep eating imitation while handing over legal tender american dollars into the production of more mediocrity and greedy corporation directors- who train their panda restaurant attendants into loading up bowls with a mile high stack of chow mein, or steamed rice (yes I left out fried rice because I couldn't DARE call what panda passes-off as even close to what real fried rice should be!) and then barely a fractional scoop of your entree' item- unless they can call it a "Double Portion" and overcharged you for it accordingly…. And Yes, if you get one item entree with half/half sides it IS extra for that extra half if they con you into putting it in a bowl instead- because a bowl order is only supposed to be 1 entree and ONE side; a half/half in a bowl is Extra Charge!. So watch out for that bit of trickery they train their sneaky behind the counter employees- good try team- the chinese owners are not THAT smart.

Sorry for the loooong review, but this establishment has to know theyre not fooling their customers- they are just accustomed to what they've been fed all this time. Time to support the smaller authentic family run chinese food places that are still cooking with true pride in their food instead of accommodating false perception of how chinese food should be Westernized. Goodbye forever panda.

Date of experience: October 5, 2021
Montana
3 reviews
1 helpful vote
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The panda express in spokane aregreat. Unfortunately I live in Missoula, Montana which has the worst P. E. in the nation. Slow as can be. The assistant managers are so rude. It is to the point of hatefully rude. You are stupid and should not be asking questions!

Many are clueless on trying to ring up coupons, manager annoyed that i brought in a coupon. My 13 year old got it for school accomplishments. The bathroom was dirty with toilet paper on the floor and di i say that the rice was candy hard. I do not think they even have brown rice. A side of rice is white and over priced. Did i say management is rude. I am 67 and she was so condescending to me. Also she was not very articulate. She constantly used double negatives We didn't do nuthin different to the rice, was one

Date of experience: October 4, 2021
Florida
2 reviews
0 helpful votes
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Missing order
October 2, 2021

Got home and found side items that were ordered was not included in bag only bowls, this is the second time this has happened first time I did not complain,

Date of experience: October 1, 2021
Pennsylvania
1 review
1 helpful vote
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Panda Express Chillicothe ohio
September 30, 2021

Very friendly staff. Food was terrible! Very bland! No seasoning, over priced for food. I'd never in my life want to waste my money on again! I almost wanted to just get my money back and leave. Instead I threw it away.

Date of experience: September 30, 2021
Oregon
1 review
0 helpful votes
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HAIRS
September 25, 2021

I've been going to Panda for a while and everything seemed fine. The other day though I ordered orange chicken and found two hairs. Yuck! Yuck o! We had leftovers the next day and found a third hair----never going back there again

Date of experience: September 25, 2021
Illinois
1 review
2 helpful votes
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Ran out of soda would not refund money for drink..
September 23, 2021

Ran out of soda no out of order sign on soda fountain. Tried to return drink employee nor manager would return my money. So I returned my meal aswell but nope they would not return my money... called corp. Talked to Robert who was not to awfully nice about the issue... he is not interested in resolving either. Thanx for stealing my money..

Date of experience: September 23, 2021
New Jersey
1 review
1 helpful vote
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Discussing.
September 23, 2021

Panda Express went from ok to bad. I'm very disappointed, they can't go any lower. Don't buy
Until they sales us what we pay for.

Date of experience: September 23, 2021
Minnesota
1 review
6 helpful votes
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WORST FOOD I EVER TASTED
September 21, 2021

I got my food and it tasted like they poured an entire salt shaker on my rice and noodles. The noodles were thin and tasted like roman noodles same spice as beef ramon. My chicken was burnt and hard. My shrimp was soggy and tasted like it was left in grease. The picture of the crab rangoon's speaks for itself! NOT ENJOYABLE FOR 12.00! Can I please get this flavor out of my mouth already? Happy they gave me my money back when I called the corporate office.

Date of experience: September 21, 2021
Texas
2 reviews
0 helpful votes
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Terrible Service
September 5, 2021

Waiting in line during the Ida Hurricane twice I was allowed to wait in line for at least 35 to 45 minutes only to be turned away … The first night I was told the line cut off was 9: pm had already been in line 35 minutes 2nd time told only had enough food to last till 8pm sat in line 40 minutes…several cars were behind me at the time…BAD BUSINESS ‼‼. CLOSE OFF LINE DONT LET PEOPLE SIT AND THEN TURN THEM AWAY HUNGRY ‼‼‼I will never eat at any PANDAS AGAIN‼‼‼

Date of experience: September 4, 2021