Panda Express

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Georgia
1 review
0 helpful votes
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Robert c daniel pkwy
February 6, 2022

Food was absolutely horrible noodles were undone noodles inside eggroll were rubbery and looked to wormlike

Date of experience: February 6, 2022
Oklahoma
1 review
1 helpful vote
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No flavor
February 5, 2022

The food tastes mass produced and frozen. They managed to burn the egg rolls and crab racoon. When my order was delivered a 25.00 plate was missing with no way to get refunded. Never again

Date of experience: February 5, 2022
Louisiana
1 review
0 helpful votes
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Seeming blatant disregard...
February 3, 2022

Has not been affiliated with Panda Express except for the fact I enjoy their food occasionally Venus no plow driver in Northern Texas and Southern Oklahoma I took note this morning... After a hard winter's blast here in the area being a snow plow driver I noted one of the only restaurants you showing ill concern for their employees was Panda Express. As I noted Chick-fil-A, McDonald's and other such large restaurants being closed due to the weather. I know that this person trying to get in the parking lot to there Panda Express restaurant. However most unfortunately the poor young lady had to drive back down the hill go around to the reverse side of the building to get into the parking lot to unlock and open the doors to the Panda Express restaurant. Being a California based company I agree and understand you probably don't realize the treacheries and danger involved in an ice and snowstorm especially in Northern Texas and Southern Oklahoma. These are states that have very few plows little to no salt for roads and just no idea of the danger factors there are involved in Winter travel. As much as I enjoy Panda Express food from time to time this is never going to leave my mind from this day forth. To the folks making the determining Factor that Panda Express should be open on a day such as this... Tisk tisk tisk. After reading your policy your family concerns and other such on your website. I know that a good portion of that stuff is bull! Perhaps you need to think about one of your family members going off the road into a ditch in teen digit degree temperatures and being stuck roadside with nobody knowing where they're at. Although I understand making money is an important thing, not at your employee's risk of life. Again I repeat shame on you Panda Express.

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
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Service sucks!
January 26, 2022

I dont know if you guys are awake or asleep... my receipt says fried $#*!ing rice and yet you gave me chowmeinmy hny walnut shrimp u guys change it to $#*!in broccoli
Service sucks, crew sucks!

Double check the order before you bag it... and stop chitchatting while doing orders... $#*!in annoying...

#Panda Express # 0992

To the manager of that branch check your people!

Date of experience: January 26, 2022
Massachusetts
2 reviews
3 helpful votes
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Small amount of chicken
January 22, 2022

Gave me enough rice but with cheap on the chicken. Acts like he owns a company saving money. Hungry when left. Go someplace else

Date of experience: January 22, 2022
Arizona
2 reviews
9 helpful votes
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Everything is out of stock
January 20, 2022

For the last two months I've been trying to order the crunchy almond chicken breast, no luck at the shop on Baseline in east Mesa. When I bring it to the attention of the employs they just shrug it off. Also no spring rolls or egg rolls. They will not give me managers name or contact information. If you're looking for a Panda Express I would strongly recommend you shop elsewhere. This has to be one of the worst shops I've ever seen. Go elsewhere folks this shop is not worth the trouble.

Date of experience: January 19, 2022
Texas
1 review
1 helpful vote
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Worst experience!
January 18, 2022

The Paris Texas location management is the worst. I'm sorry but I can not let this go. My son and I went there as we do often. I ordered our food at the drive thru and went home. My order was wrong so I had to go back. I explained to the girl at the window (Kayla) that my order was wrong. She closed the window and came back with a small box. I explained to her that by time I get back home for the second time that my food would be cold and wanted it replaced. She shut the window and threw her hands up! The manager (Diana) came to the window and I explained the problem to her so she took my food back and asked for my receipt then shut the window. She came back and handed me my bag of food. I check the food to make sure it was correct before driving off. It was the same order that I was trying to let them know was wrong. When I tried to explain to the manager that she did not fix my order she got really hateful. She was raising her voice and being rude about the whole situation. I had my nine year old son in the car with me and when I called her out on the way she was talking to me in front of him she apologized to him. I just paid $25 on two meals and just wanted my order to be made right! This girl is not manager material and does not know how to treat paying costumers. I understand that the girl at the window did not put in my order correctly and that kind of stuff happens so I am not even upset about that. I am very upset about the way the so called manager handled the situation. My son and I love Panda Express but unfortunately we will not be returning to this location.

Date of experience: January 17, 2022
Louisiana
2 reviews
8 helpful votes
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Anti- Trucker
January 10, 2022

Tried to get something to eat and they refused to serve me. They were in a Walmart parking. No walk up in Drive thru. I've been driving for 26 years. This job has went downhill fast. There are alot of truckers that are going to quit. It's all because of places like this. I hope places like this learn from this.

Date of experience: January 9, 2022
California
1 review
2 helpful votes
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Avoid going to this place
January 2, 2022

I went to Panda Express on Montana Ave in Santa Monica and I had the worst experience of all the panda express foods. The food was cold and old. It was also very oily and tasteless. The girls that worked there were also very bad behaved.

Date of experience: January 2, 2022
California
1 review
2 helpful votes
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I have been always served a good amount of chicken and today only got 5 pieces of Grilled chicken and orange chicken which is not even 25% of normal amount. Never will come back unless they take care of this awful experience. Really cutting back on quantity without letting people know and charging more. Not cool and really sad situation with a lot of business of late. They can choose to ignore me but I know I am not alone when your business is hurting you due to bad customer service. Tried to call restaurant and don't answer and 800 number doesn't answer either

Date of experience: January 1, 2022
Colorado
1 review
0 helpful votes
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Great for vegetarians
December 27, 2021

I've noticed that lately they hardly put any meat in the entrées, I think I counted three small tidbits of chicken in my Kung Pao chicken. I don't think I'll be going back for their food. The bowl I had was mainly rice and veggies and veggies were modest portions at best. I remember when I used to get more meat in veggies in the bowls. But I guess that's a thing of the past.

Date of experience: December 27, 2021
Oklahoma
2 reviews
11 helpful votes
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This place sucks...
December 27, 2021

I usually don't write reviews, but they never have string bean chicken or honey chicken. They close their kitchen at 7:00 but don't close the restaurant until 9:00 so the food sits for up to 2 hours until they close so if you eat dinner after 6:30 don't expect to get anything you like.

Date of experience: December 26, 2021
Illinois
1 review
0 helpful votes
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People
December 24, 2021

I used to Enjoy going to panda Express. But now they have people there that plays Mexican music and they don't play the music over the intercom in the restaurant or have the TV on I don't care for this I don't like it I'm getting to the point to where I don't want to come anymore. What happened with the music over the intercom it's always Mexican music.

Date of experience: December 24, 2021
Missouri
1 review
1 helpful vote
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FOOD
December 23, 2021

Horrible! They didn't have any Crab Rangoon... Everything else was Nasty. Do not go there. It's not worth any star

Date of experience: December 23, 2021
Michigan
1 review
0 helpful votes
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Above mid in the best way possible
December 17, 2021

So I went there with my family, it was good and I was happy with my visit. Would go again if I was around.

Date of experience: December 17, 2021
New Mexico
1 review
0 helpful votes
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Unsatisfied
December 8, 2021

The place was dark and they were out a lot of stuff. They never have tea. They put the food on sloppily. The food quality went down.

Date of experience: December 8, 2021
Illinois
1 review
3 helpful votes
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Very Disappoint ex customer
December 6, 2021

I am very disappointed my food was cold, it was not fresh chicken was hard, my rice was dry and over cooked and they brought me the wrong drink. I order an extra side of rice they didnt bring it. When I called the store the manager said the food was fresh when it left the store and the rice was accidentally left behind. I send them a picture of the phone and they said that wasn't from their restaurant. I said for sauce and napkins never got it. I will never order from this place again 25.00 wasted

Date of experience: December 6, 2021
Washington
2 reviews
0 helpful votes
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Free DELIVERY SCAM
November 23, 2021

Don't fall for this offer. They require a minimum order and by the time you check out what started out as a $8.00 order ends up being a $13.00 order. THEY recoup by having a S10.00 minimum order. TOTALLY MISLEADING

Date of experience: November 23, 2021
Michigan
1 review
0 helpful votes
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Bad food
November 24, 2021

Panda expresses rice is not cooked it is always crunchy and never cooked good i give there rice a 4/10

Date of experience: November 23, 2021
Tennessee
1 review
0 helpful votes
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NASTY
November 14, 2021

Just order from Panda Express on Clinton Hwy in Knoxville Tn. Noodles(Hard) Broccoli,(hard) Orange Chicken (Hard and Spongie) will not order from there again. Waste of Money...

Date of experience: November 14, 2021