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Found hair in food. Manager had an attitude about it. Said it was from the box. Wrote customer care and they haven't done anything about it yet. Not even a gift card for my inconvenience
We order from Panda Express in Wyncote, PA every week but that location always has issues, they are always out of a lot of entrees at dinner time and if we don't watch closely the order is prepared incorrectly. My family loves Panda so we settle for what they have available but I believe we will have to find a new dinner establishment because we don't want to settle for they have any longer. I am bringing this to your attention so hopefully you can fix the issues so we can continue to enjoy you great food.
We ordered orange chicken and mushroom chicken and all I can say is never again will we order from panda express.
The food is great! I recommend eating at Panda Express! And the service is amazing and they never take long to make your food!
We ordered food at 6:30 and it was supposed to arrive at 7:12. It was left at the front desk at 7:40 cold, without the ordered sauce, cutlery, napkins and the $5 1/2 orders were ridiculously small. I spent $36 for a very bad experience. They sent a text asking how was the experience‽ I typed in a 1 for poor. They sent a link for more info that leads to a missing page! Started to contact my credit card company for a refund but decided just NOT to order from them ever again!
Panda express in schaumburg IL(at corner between Schaumburg rd and Barrington rd)have no enough food to offer to customers twenty minutes before the store close. They are no polite with the customers.
Food was very old had been sitting there for a while
Dry rice and not polite at all with customers
I wouldn't be surprised if the food is reheated
I am referring to Mansfield's location. First and last time I will buy an
Panda expresses pretty yum. Its not authentic but its good. The orange chicken is good and so is the chow mein and the fried rice.
It kinda sucks I hate the vegetables and the noodles are too short, but he orange chicken is great but it's too big
Amazing I asked the drive thru guy to put extra hot sauce packets and he grabbed a handful! Like thanks how did you know?
Greasy overcooked OR leftovers from yesterday or day before.
DONT BUY. Go to a different company for chinese food..
Panda closes at 9pm we got there at 8:30 said we couldn't go in they were closed. Waco, TX off bosque AVE. Poor service, lazy.
I came though the drive thru and my card kept declining. They helped me out so much. When I say they gave me the sweetest reaction. They handed me my food and said it's okay just take it. Thank you guys so much for being so kind.
Stopped by panda express yesterday afternoon and purchased orange chicken for my husband and I. It was so good, the rice was fluffy, and the chicken was crispy. The orange sauce was delicious. Didn't like the crab Rangoon though.
Not happy that my go-to Orange Chicken has gotten too spicy. And why did you discontinue the Plum Sauce?
Not even a 1 star, food use to be delicious, now the last 2 times food has been very disappointing, no flavor, Just plain nasty! Will not be eating here any longer!
Ordered mushroom chicken in the drive thru. Tried to add broccoli. Told cant add broccoli. I asked if they serve beef and broccoli. They said yes/ I said ok just add some and charge me for it. They said no. I said ok. Was told to pull aside and they would bring it out. I asked how long? They said 5-10 min. I pulled aside. After 20 minutes, I went inside. One other person in drive-thru and they gave up and left. 3 people eating inside. Asked about my order. They handed it to me (ice cold) and when I asked how long it had been there I was told about 15 min. Incredulous! Too lazy to walk 20 steps (like they said they would) to bring my order out. NO business! NO orders! Just lazy! Never go there! Big mistake. When asked I was told by mgr to just be glad I was in the drive-thru. Walk-in customers must wait behind ALL drive-thrus, and if you are there to pickup... or doordash, you are at the back of the line.
Ive been going to Panda Express ever since they opened. Their food was good plentiful and fulfilling but in time they have gone downhill fast their food was very tasty in fact I went there tonight for dinner their fried rice... mushy... the Beijing beef I had five little pieces of meat in a cardboard container and the shrimp is so small the Honey Nut shrimp I'm not even sure if there was shrimp in it not to mention they forgot my kung pao chicken that I ordered but it's just sad to see that nobody takes pride in their food or whatever they're selling it's all about quantity not quality everything's hooked to the wallet.
I give Panda Express one star it's changed I don't like it they've gone downhill and I'm not going back they need to do something about their portions of their food and a lot of their employees don't know what they're doing they're confused. I'm just one person that's my opinion and that's what I think so there it is.
It was terrible. The food taste old and i patronize before and it wad like this. But i will never go back again. I think it was close to closing around 8:30.
I asked politely if I van purchase another teriyaki sauce the cashier politely said no and I asked if I purchase more teriyaki can I get another sauce with it the ladie that served the food shouted across the store while helping another customer saying no we cannot sell you another sauce this was very rude I was not even speaking with this ladie and she rudly shouted at me this is a horrible experience