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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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No problems with this order, thanks. I don't have any further feedback, as a friend actually entered this order for me.
Looked for paint with #,didn't have on your site, looked on google for that code, sent me to your site and you had it,same again with 3rd color? Very slow shipping!
Looked for paint with #,didn't have on your site, looked on google for that code, sent me to your site and you had it,same again with 3rd color?
Worked out well, received it on time. Would recommend to others.
Easy cart and order instructions allowed me to order exactly what I needed.
Quick and friendly customer service support and shipping! Shipping costs are a little pricey if you don't hit the "free" tier but orders are fulfilled quickly so the delivery time is minimal regardless. Color match is pretty spot on, I was painting a 30+ year old vehicle so a slight difference was expected.
Good price, fast delivery. But the paint didn't cover well. I couldn't believe how many coats I put in and the primer was still showing through.
I Highly advise you to stop selling Lund paints. Your paint is way off.
One of my 3 cans of clear failed when I popped the bottom of can to activate it. It's just irritating. Didn't have enough for proper pooling.
Easy to navigate web site; nervous that some of your reviews indicate pretty bad customer service...
I haven't fixed the scratch just yet. It's about 2' long... I will let you know how it turns out. I think it will be just fine.
Thanks! Rusty
Easy to order and matches Porsche's mid-80's meteor grey metallic perfectly.
Quick shipping and colour identical to original. I prefer brush to a pencil.
Very easy to navigate the website to place my order. Staff was great at keeping me informed of my order status.
Easy to navigate website for ordering. Your product sounds a lot more true to factorm
Quick delivery. Paint was a seemly match. I even had some concerns with my order, in which the team at PaintScratch helped resolve promptly. I would order from PaintScratch again
I wasn't too sure if this color was gonna match considering the trouble I went through trying to find the color. I searched forums high and low and one recommended this place so I used their information and the color appears to blend just fine with the original paint. I wasn't looking for perfection and this came close enough for me. I will order more paint now that I find it working out.
Car had multiple color codes for the same black depending on manufacturer. Very helpful, matched great.
I haven't used the product yet. I may wait until next Spring.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

