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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,801 reviews

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Washington
1 review
0 helpful votes
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Retired
November 15, 2024

So far very good, but I'll see if it still holds up when I receive the product
Received the product and it looks as advertised, but have not used it yet.

Date of experience: November 26, 2024
Kentucky
1 review
0 helpful votes
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This is my second order from you. My first order was your small touch up bottle with the little brush. It worked well on the little nicks & scratches & the color match was very good. So, I ordered your spray cans to try out on my door jams the underneath of my hood & trunk. BTW-My car is a 1963 Chevy Nova! I will let all my car club friends know what a great product you have!

Date of experience: November 5, 2024
Virginia
1 review
0 helpful votes
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Great job
November 15, 2024

Paint matched well

Cans worked well, almost as well as shooting the paint from a gun

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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Black truck paint
November 15, 2024

Paint matched my truck, good quality product.
Delivery was delayed to internal processing.
Thanks for catching the issue and correcting it.

Date of experience: November 5, 2024
Minnesota
1 review
0 helpful votes
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2003 Buick Lasabre
November 15, 2024

Paint matched pretty well. Had early problem but solved through E-mail.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Satisfied
November 15, 2024

Paint pen matches car exterior and works very good. Very pleased with product.

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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Always perfect
November 15, 2024

Ordered there before never had any issues. Paint is always a perfect match

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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A great match for my classic 57 Chevy
November 15, 2024

Described above this part is unnecessary and is why I usually don't take time to fill these out

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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RV touch up.
November 15, 2024

I bought three different paint colors for my 2007 RV. The paint match was great.

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
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Product met my expectations
November 15, 2024

Everything was as advertised. Paint in the pen matched the color of the car.

Date of experience: November 5, 2024
Macao
1 review
0 helpful votes
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Quality product.perfect color match
November 15, 2024

I have a 38 year old car with the original paint and the PaintScratch wizards were able to match the color perfectly.

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Quick service
November 15, 2024

Wonderful to work with and quick service, I was satisfied with my experience and purchase

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Satisfied
November 15, 2024

Order came as ordered. Satisfied with the contents of the order

Date of experience: November 4, 2024
Michigan
1 review
0 helpful votes
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Good product
November 15, 2024

I looked on the door jam of my truck and was able to find the color code easily on this site. I got updates on my package and shipping didn't take too long. Put on a few coats and it matches great.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Good match and good applicators.
November 15, 2024

I've been using these for many years, always good to have a set of round when you have a new car. You're about to get some scrapes that this will come in handy for

Date of experience: November 4, 2024
Puerto Rico
2 reviews
0 helpful votes
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Close
November 15, 2024

Color isn't quite right. Taking a lot of work to blend it in. Working with buffer and wet sanding before clear coating. Did not have this issue with my last order years ago on a different color. Black/blues were more forgiving than tans/golds

Date of experience: November 4, 2024
Ohio
1 review
0 helpful votes
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The paint color was a perfect match.
November 15, 2024

I ordered paint code GM 75 cranberry red. The color matched perfectly but dried to a dull finish that would have stood out, but after applying the clearcoat, it was a perfect match. I wasn't sure if I needed the clearcoat, but I'm glad I bought it, because without it, the touchup spots would have been very obvious.

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
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Not sure
November 15, 2024

I ordered the gray paint but did not match. I ordered another hoping it is right if not I think I have the wrong color

Date of experience: November 4, 2024
Iowa
1 review
0 helpful votes
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Perfect color match
November 15, 2024

I ordered two different colors for my 1989 Bronco 2 and the colors matched exactly truly beyond my expectations

Date of experience: November 4, 2024
Kentucky
1 review
0 helpful votes
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Paint matched the color of my vehicle
November 15, 2024

Touch up paint was a great match. Make sure you watch the video on how to do it because it helps.

Date of experience: November 4, 2024