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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I needed to fixing three different colors on my rig. By following the directions, i made nearly invisible paint restorations, The clearcoat is a bit touchy and will run easily so practice a lot before attempting.

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Perfect match
April 17, 2025

Easy to use and matches perfectly. I was worried because it's a 10 year old paint job but it looks great. It's on a 1960 Impala convertible valued at $85k so it had to look good and it does!

Date of experience: April 7, 2025
Ohio
1 review
0 helpful votes
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Vintage Color
April 17, 2025

Great experience. The paint matched exactly the paint on my 1974 MGB. Thank you!

Date of experience: April 7, 2025
Massachusetts
1 review
0 helpful votes
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All good
April 17, 2025
Updated review

Paint arrived on time as usual. Haven't used this batch of paint yet.

Date of experience: April 7, 2025

Always on time
February 24, 2025
Previous review

Order arrived quickly, waiting for better weather to use product.

Date of experience: February 14, 2025
Illinois
1 review
0 helpful votes
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Perfect color match
April 17, 2025

Ordered a San Remo color kit for my BMW 4 series and the paint color matched extremely well. Very happy with the product and results.

Date of experience: April 7, 2025
Rhode Island
1 review
0 helpful votes
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Looking forward to repairing the cratches when the weather gets warmer as I don't have a garage

Date of experience: April 7, 2025
Arizona
1 review
0 helpful votes
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Great video
April 17, 2025
Updated review

I appreciated the written instructions but especially enjoyed the great video for extra insights. Thanks!

Date of experience: April 7, 2025

Search by paint code got me where I needed to go
March 27, 2025
Previous review

Search by paint code got me where I needed to go

Date of experience: March 17, 2025
Illinois
1 review
0 helpful votes
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56 Cevy
April 17, 2025

Touch up paint matched factory color a close to perfect as possible.

Date of experience: April 7, 2025
Illinois
2 reviews
0 helpful votes
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2000 Jeep
April 17, 2025
Updated review

Easy to pick the exact paint for your vehicle. Fast shipping

Date of experience: April 7, 2025

Very simple process to find the paint needed
March 27, 2025
Previous review

Very simple process to find the paint needed

Date of experience: March 17, 2025
Wisconsin
1 review
0 helpful votes
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They are so perfect on having the right color number match. I usually use them for blends on something I'm not going to paint the whole thing. I'm so happy with the results.

Date of experience: April 6, 2025
Pennsylvania
1 review
0 helpful votes
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Great Service.
April 17, 2025
Updated review

Great service. Paint was perfect match. I also ordered some rubbing compound. It is the best compound I have ever used for light scratches.

Date of experience: April 6, 2025

Just placed order
March 23, 2025
Previous review

Just placed order. Ordering procedure went smoothly.

Date of experience: March 13, 2025
Florida
1 review
0 helpful votes
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1972 vette
April 16, 2025

Came right on time, but I have not had a chance to try it out... will do so soon

Date of experience: April 6, 2025
Wisconsin
1 review
0 helpful votes
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Quality products
April 16, 2025

Great color match pricing and fast delivery every thing shipped out at the same time no waiting

Date of experience: April 6, 2025
California
1 review
0 helpful votes
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Unusable
April 16, 2025

You sent me tough up paint that is a very poor color match. A local body shop was able to match my color perfectly, so I know it can be done.

Date of experience: April 6, 2025
Delaware
1 review
0 helpful votes
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Great
April 16, 2025

Paint matched perfect. Very helpful to have the how to videos included.

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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Great color match
April 16, 2025

Responsive customer service. Great color match to my Nissan truck. Easy to understand instructions. Prompt delivery.

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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So far so goid
April 16, 2025

Easy process. Waiting to get it to painter to see how close the match is

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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Anxious to try it
April 16, 2025

It has been raining for about a week since my order arrived, so haven't had a chance to use it yet. Looks like it's going to match on my silver 2018 Jeep Renegade very well. Won't know until it's actually on the vehicle. I bought the Jeep first part of March, and it had a small "ding" on the front fender. There are a few very small parts of paint that has chipped off from that "ding", I just needed paint to cover to prevent more chipping from car washes etc.

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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Great quality! Thank you!
April 16, 2025

Haven't had chance to use. Just got home from hospital. I will as soon as i can

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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Hard to get the right amount of paint on the application tip. Got messy and gummy.
I guess that's why people go to the shop.

Date of experience: April 6, 2025