Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product was amazing and matched the original car paint to a t, not anything I can complain about when it comes to the quality of the product. The shipping and processing was also very fast and professional the only complaint I would have is the paint pen I ordered was hard to use especially on small deep scratches so I ended up having to order one of the jars with the built-in brush but besides that everything was excellent!
Quick and easy great service will use this company again Great selection easy to navigate
The paint stick I ordered does not match paint on car, It's almost black. My car is grey.
Ordering was straightforward. Product arrived timely. Follow-up from company is among the best online supply sites.
Color did not match factory color even in an area where the sun hasn't caused any fading
Easy ordering, small product sampling to find right match.
I was able to find my colors with an OEM code. PaintScratch filled the order and shipped it in a reasonable amount of time. The match was very close, much closer than I'd expected for trying match custom colors on an 18 year old RV. I would recommend PaintScratch for your touch up needs.
I have not yet used the paint. The project is on my to do list and hopefully I can complete it in May
This is the second paint pencil I have purchased as I am matching ' 50's cars paint colors to the parts I am restoring. This time however, the paint match was for a '55 Plymouth in Tampa Turquoise, but when applied looked light blue with no turquoise. I'm not downgrading my top rating because these paints are very hard to match and Paint Scratch is such a good source for these extremely hard to find colors.
Color consistent with the '50's. Ordering is easy peasy.
The overall experience was great. I did have some issues with the hand sprayer I bought with the paint cans but over all was good. I have already ordered mode paint for another project.
Excellent service, fast delivery and great product and pricing.
Fast and correct, two things that don't always go together!
Easy to use, helpful suggestion for the clear coat.
A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
My front trim on Sprinter motorhome needed repainting so I dropped it off at a national shop. After six weeks they told me that the paint code was not in their system. I easily found my paint code on your website and ordered everything I needed. Painted it myself and it looks great. Thank you
I bought 5 cans as samples so I could decide what color to paint my restoration project. They were easy to spray and very accurate
Very easy to use website. Easy to search for older color codes.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

