Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was exact match. Great product and will buy from them again.
Excellent option glad I ordered it very happy I found it. Yea
Easy to find what I needed! Easy to order! All around smooth process!
Smooth but I did not order enough paint I need 1 more can paint matched great went on great I'm ordering again
Placing the order was easy. Received good communication from the company as to my order status. They give you a card to do a color match and it is a match. They sent links to assist in the process to ensure you are successful in your paint touch ups. I haven't had a chance to actually do the touch ups due to weather issues on my day off. They can't control the weather, but I am confident if I have troubles I can reach out to them.
Paint was spot on, clear made it pop.might have done in odd order.but I got a good view of what's gonna be!
Having never really tried to do any kind of painting project on a vehicle, I was a bit apprehensive.
Our class A motorhome had several areas on the rear cab where the clear coat was pealing and after talking with several dealers about getting it fixed, I decided I could do it a whole bunch cheaper. I found the web site for PaintScratch, which I found very easy to use as well as informative on how to repair the issue.
I ordered the full spray can kit for my color code and once I had a nice day to the work, I found it to be pretty easy to do following the directions supplied.
In the end I wound up with what I would say is a good finish. I went into the project with the mindset that I couldn't make it any worse but I never expected it to turn out looking close to new.
Thanks for an easy to use, informative web site as well as great products.
Good service. This is not cool making me write this. Oh my, 50 letters. Forcing me to do it then being needy! Not good.
Haven't used the product yet. Waiting for warmer weather to do so.
The colour match was great, but the spray nozzle wasn't very good. It had an inconsistent spray pattern and would occasionally stream paint out rather than spray it, requiring further repairs. Shipping could have been quicker, as the product came from about a 40-minute drive away.
Odd Audi Q3 color but a perfect match. Can't even see her "pimples" any more
Just what I needed. Paint matches perfectly on my motor home
I received exactly what I ordered and it was a match for my car. Product looks good!
Contacted PaintScratch looking for a small bottle of paint for my 1934 Chevy and they came through with a perfect match.
It was easy looking for the color that match my vehicle and spraying the top coat and clear coat, it worked fantastic.
The color match was great. Using the pen was perfect for patching up a couple of nicks on the rear bumper
The color match was perfect. I ordered this many years ago from you and was satisfied both then and now.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

