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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Love the paint products but shipping status needs improvement.
I thought the pen would smooth into the paint a little more, but you still can tell where it was touched up
No real issue to speak of, just not a good match. Hard to match paint over the internet and I've seen where others have had issues getting a match also
Why the VIN # was easy to order the paint. It was quick and I had no problem at all
Worked out as expected. I am satisfied e with the delivery and the quality.
The color of match on the paint is spot on but the spray cans are awful. The spray patern is inconsistent and sputters and blotchy.
No complaints. Nice bundles………………………………………………………………..
Paint works well. Definitely fussy when it comes to getting a nice finish. From a few feet away it looks great it matches the original color. I was hoping for something with a little more sheen, but overall I'm happy with the end result.
The paint is fine, but I can't get a response as to how much coverage I should expect with a pint or quart of paint.
Ordering was easy. Instructions for painting don't always seem to agree. E.g., instructions on website vs. on paint can. Sand base coat or not? Also I'd like to know how much area a pint or quart would typically cover. I asked about that in a chat or comment area in the past, but never saw an answer. Touch-up pen tips dry up after one use, and I can't get themclean or working again.
Good quality control and efforts to do it right with plenty of instructions
The paint was to dark could not use…did not. Come close to the right color. The sample looked right but when I used it to dark..
PaintScratch's products work really good! I have used them the past few years and will continue to do so.
Followed the instructions and learning as I go. Definite improvement in appearance. Makes me more cautious in trying to prevent scratches.
Exactly what I needed and shipped very quick. I will make more purchases as needed. Thank you for the service.
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Match was as close as possible for a twenty year plus paint job. Very pleased
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members