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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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The videos were extremely helpful for learning the paint scratch repair process.
My paint came in a reasonable time. Paint color matched the original color.
Although I no longer needed my paint, I was not allowed to return it.
Not a match, totally out of the expectation.
The paint I ask is for my Pick Up 1996, a real jewel classic, I repair a small crack in my dashboard and want to paint the glue.
Your website shows a Silver Grey that looks alike, but when I received I was very disappointed, the paint is totally silver and so very shiny, the dashboard color is flat grey.
I wanted to paint a small area on my roof of my 4 runner. I primed it. Wet sanded it. Had it all taped off and the one can of green I got did not even cover the 2 foot by 2 foot area. So mad all my hard work for nothing. I need a free can sent to me ASAP.
I gave them my make model year, and they were able to match my two tone ford. Thank you
I shattered my exterior rear view mirror. Pieced it together myself with epoxy, and then filing, and sanding. After applying Paint Scratch base coat and a clear coat, the mirror looks brand new..
I ordered midnight red and champagne met for my 98 Road King matches perfect!
Color match pretty much dead on. Trouble in "activating" paint wick at first. Pushing down (Not hard, of course) did not move paint to wick. I had to remove and reinsert the wick and then it worked. IU don't know why it worked that time because I saw no real difference in the way it was reinserted from the way it originally came packaged.
Wonderful to find matching colors I needed. Reasonable time-frame to receive them.
Ordered some spray paint and a touch up bottle for a 65 Mustang.
I was pleasantly surprised that the paint matched so well as this is a 52 year old car!
Thank you.
I have never experienced worse customer service from an online vendor. Zero communication even after repeated attempts to contact. USPS shipping indicated my package was delivered to a PO Box in another city, then it showed up three days later. Customer service was non existent.
Excellent site - very easy to find what I needed, paint matches perfectly
One remarkable thing about this store is the fact that you can by pretty much any combination of what you need. I was able to get serval different cans of what I needed and didn't have to get a specific kit, which was nice b size I already knew what I needed.
I ordered the 1oz paint and clear coat off from what my cars color code was. Knowing my car is older and sun faded, the color matches pretty well considering the age of the car. It's not a perfect match but from a distance I can't tell. Thank you for the fast shipping.
The customer service, ordering and communication has bee excellent.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members