Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to find matching color. Help finding color included on site.
Very nice website
I had no problems at all ordering the product
Website was easy to order and items shipped timely
I have ordered touch up for my 1955 Chevy Regal Turq and India Ivory and it was a perfect match every time. Also i have ordered touch up and clear coat for my 2003 Desert Sky Blue Thunderbird and it too was a perfect match, even though you called it Robins Egg Blue.
Gave me the wrong paint color, have yet to hear from customer service
Received invoice #******* two ounce touch up paint and found it was a lighter color than my newly painted Ford Model A.
I have e-mailed through their web site instructions with no response.
In addition I have called several times only receiving a voice message that no one is available.
To me it seems this company does a good job shipping an order...and does a lousy job helping customers resolve a problem.
There are other companies similar to them and I would consider other companies.
So far the touch up paints have matched up really closely. Thank You
Arrived in good condition. Paint went on very well and matched perfectly.
Great the delivery was a little late but that might be on me I didn't check to see if I had other shipping options
Touch-up paint arrived in a timely manner. Paint match was perfect. However, end of touch-up pen was a it large, could have been a bit thinner (smaller). Also, felt end can fall out easily. Also, if not held up right, paint will drip out of the end. Retired US Air Force, Corrosion Control (Paint Shop) over 20 yrs painting aircraft and support equipment.
Highly recommend Paint Scratch. Easy to find paint using proper paint codes
Fast and easy website to use. Items arrived quickly.
Ordered sable brown metallic and received cans labeled with sable brown metallic, but all have WHITE paint in them, not brown. They were obviously mislabeled. Please contact me so we can fix the issue. Thank you.
It was a streamlined ordering process with a very quick response in address correction. Very happy!
The videos were extremely helpful for learning the paint scratch repair process.
My paint came in a reasonable time. Paint color matched the original color.
Although I no longer needed my paint, I was not allowed to return it.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

