Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very easy to find the correct paint color needed on the website.
Seems to be pretty stuff and an exact match which is great, but a little pricey for what you get in my opinion...
Excellent website. Ordered matching color, first can was too light, contacted Paintscratch, sent painted card for verification, received a second can within days, and is a perfect match.
I've ordered multiple times over the years to repair paint and the order and color is always perfect. Highly recommend!
Very easy to find my paint and very easy to manage the site. Directions were very clear being this is my first time painting anything. Results were stunning considering the work was through a rattle can.
Paint is a perfect match on our 2009 Volkswagen Passat. The application instructions are easy to follow. Much appreciated. I'll definitely be returning in the future.
Very user friendly site was able to find exact color needed.
I would imagine attempting to match a color to a 56 year old vehicle would be a daunting task for anyone, in this case to a 1967 Camaro RS/SS Marina Blue Poly but overall I am satisfied. The shade is a touch darker and it has a little more metal flake in appearance but it is close. There are very few companies that will even attempt to match a vehicle color of that vintage but PaintScratch takes on the challenge and does a good job at matching your paint.
The paints all seem to be the right colors my original paint is pretty faded so it doesn't look to great but i only needed it for touch up spots and the colors were right, which is surprising considering the RV is almost 20 years old
I tripped and fell. I attempted to catch myself by grabbing my passenger front door handle.
My ring left two small chips in the paint. I followed the PaintScratch instructions and used a microsoft cloth to apply the product. It repaired the both chips completely. Now, I cannot see any evidence of the paint chips. It worked, perfectly.
Simple easy UI. Good color match and nice smooth application
Base coat spray can had paint in the cap, not sure if the can is defective cause have not tried to use it
Haven't got a good day to work on my car so I haven't started. Been rainy and humid here in Western PA. And I have to work on my car outdoors
I bought Touch Up for my 1970 car about 3 to 4 years ago. The paint was a very good match. My recent purchase of Touch Up paint did not match and was not even close. To say the least I was disappointed and will be buying touch up paint elsewhere. Paint Scratch says to spend them a paint chip so they can match it, however, this is not always practical, as is my case.
Easy ordering, the color matches a 30 years old paint job
More than a week before it even shipped the they used the slowest shipping option available. Will not use these guys again!
Great online interaction with website and follow-up customer interest.
Simple and easy, color match is spot on. 2nd time ordering consistent all the time.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

