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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very easy to use website, no problems finding what I needed
Paint I ordered was a perfect match and was really easy to work with.
Love this company. They always have what I am looking for. This is the place to shop for a do it yourselfer.
Paint did not match or work well with the car. Very disappointing... will not purchase again... may as well of used a spray can from a hardware store.
I have received my product from paintscratch as advertised and am very happy with the color match. Will continue to recommend paintscratch to family and friends.
There is not very much paint in the spray cans. I ordered 3 cans of basecoat and 3 cans of midcoat for a set of 4 small fender flares and barely had enough paint to put 2 light coats of the basecoat on them. One of the midcoat cans wouldn't even spray. Enough midcoat to do only 2 coats on the flares. Really needed 3 coats. Not very happy with product at all. This is the second or third time I have ordered products from Paintscratch and have now learned my lesson. Quality control needs to be stepped up.
Finding paint color was easy and ordering was easy. Paint color received matched my paint.
I've ordered paint from PaintScratch several times and have never been disappointed in the paint color. Haven't used it to touch-up an actual car but have painted several 1:25 scale model cars using this paint when an exact color match was needed with fantastic results!
Hi, you have given me great service in the past. Exception to this is the can of primer you sent that will not discharge. Also, the yellow spray. A that I received was greenish.
Order for can clear coat and touch up paint pen. Can arrived via UPS timely. Pen, however, took over a month. Paintscratch repeatedly told me it had been delivered and furnished the UPS data to confirm. But they originally told me the pen would be shipped via USPS. Paintscratch was quite confused. Pen was finally delivered after a month via USPS.
Easy to find paint and place order
Last night I went to sleep in Detroit city. And I dreamed about those cottonfields back home
Everything from picking the colors on the website to the receipt of the package was very easy.
This is only the 2nd time I have used the products, the first time was almost 10 years ago. I came back because the product worked flawlessly the first time!
Easy site to use. No problem finding the paint for my vehicle. Price of paint was very reasonable.
Ordered on Nov 20.
In possession of USPS on Nov 25. As of Dec 7, still not delivered and no expected delivery date.
No response from customer service.
Excellent product and fast shipping,everything went very smoothly
Touch-up paint was a perfect match. I love this service!
It took a bit longer for me to get the item delivered. It was worth the wait.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members