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PaintScratch

4.6

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From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,827 reviews

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Nevada
1 review
0 helpful votes
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Best oem match
December 6, 2023

Fast shipping and you get great results out of a can. Great for small jobs

Date of experience: December 5, 2023
North Carolina
1 review
0 helpful votes
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Purchased GM WA413P Interior Paint
December 13, 2023

It is very difficult to find interior paint anywhere and none of the paint stores have it in my area either. I finally found this source but unfortunately it is unreasonably priced. I expected a lot better color match for the price paid, however even the new GM genuine Cocoa dash and trim piece in front of the dash near the windshield does not even match either and it's a brand new OEM part. Also there is nowhere I can see where you can email or call anyone for questions or help you. There is only a form style field you can fill out, or you have to go to the FAQ. Also, the FAQ doesn't even list flash time for the paint. The website also has what seems like an attitude like tone, constantly reminding you how if you have interior paint you won't be eligible for the money back guarantee for color mismatch. For the price of the paint it doesn't really make you feel confident in it like it would be money well spent. So far I think it's too early to tell how the paint holds up however it did apply and spray decent although I'm not sure from the directions and FAQ on whether or not or how much the interior specific paint can be thinned or if it should be to spray from a paint gun.

Date of experience: December 5, 2023
New Jersey
1 review
0 helpful votes
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Very Satisfied
December 6, 2023

Quick delivery, paint match was excellent. Overall very satisfied!

Date of experience: December 5, 2023
Washington
1 review
0 helpful votes
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Another great experience
December 6, 2023

Good product & good experience. Not really much more to say.

Date of experience: December 5, 2023
Arizona
1 review
0 helpful votes
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Perfect color for the job.
December 6, 2023

The color was a perfect match, and I'll order from you again when needed.

Date of experience: December 5, 2023
Ohio
1 review
0 helpful votes
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Quality AND color! 5 Stars!
December 5, 2023

The color is dead on beautiful, I should have ordered and extra can the first time but so far the project is amazing!

Date of experience: December 5, 2023
Illinois
1 review
0 helpful votes
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Prompt Shipping
December 5, 2023

Our order was processed and shipped promptly. Very satisfied.

Date of experience: December 5, 2023
Virginia
1 review
0 helpful votes
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Great experience
December 5, 2023

Received the products very quickly! Looking forward to using them.

Date of experience: December 5, 2023
Pennsylvania
1 review
0 helpful votes
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Fast Expert Service
December 5, 2023

Purchase was easy, and well presented on the website. Kudos to the staff for a job-well-done!

Date of experience: December 5, 2023
Illinois
1 review
0 helpful votes
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Very professional
December 5, 2023

I'm pleased with the professionalism in describing the process with obtaining the proper touch up paint for my vehicle, and some additional things to consider, such as the new vehicle sustaining prior damage in shipment. Very helpful, concerned and careful with their customers!

Date of experience: December 5, 2023
Ohio
1 review
0 helpful votes
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2010 Scion xB
December 5, 2023

PaintScratch walked me through the process and was very helpful in finding the paint color code. The website was easy to navigate and anticipated many of my questions. The order was timely and the expectations set at the time of the order were met.

Date of experience: December 5, 2023
Montana
2 reviews
0 helpful votes
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Mustang mirrors
December 4, 2023

Great service and perfect color match. We'll packaged and nice clear coat.

Date of experience: December 4, 2023
Washington
1 review
0 helpful votes
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I've now used PaintScratch to secure kits for three 93) of my vehicles...the website is great...informative & accurate, along with outstanding tutorials and tips. Outstanding email communication and post-order/sale follow-up.

Date of experience: December 4, 2023
Tennessee
1 review
0 helpful votes
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Website was very easy to navigate, and each item was clearly detailed.

Date of experience: December 4, 2023
Minnesota
1 review
0 helpful votes
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Excellent
December 4, 2023

Easy to follow site. Had exactly what I needed. Shipping was fast. Great service.

Date of experience: December 4, 2023
New Jersey
1 review
0 helpful votes
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December 4, 2023

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Date of experience: December 3, 2023
Nevada
1 review
0 helpful votes
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Datsun paint
December 3, 2023

Great site, I'm a repeat customer. Paint color match always appears spot on. Try these guys first, you'll be glad you did..

Date of experience: December 3, 2023
Massachusetts
1 review
0 helpful votes
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Quick delivery
December 3, 2023

Easy to order correct color, got the spray kit with primer, paint and clear coat. Arrived quite quickly … I have another little project coming up and will definitely order here again

Date of experience: December 3, 2023
Pennsylvania
1 review
0 helpful votes
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Paint Mismatch
December 9, 2023

The PaintScratch touchup is an exact match for the Motorcraft touchup, neither of which matches the Area 51 paint on my 2023 Bronco Sport. Hugely disappointing.

Date of experience: December 2, 2023
South Carolina
2 reviews
0 helpful votes
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Excellent. Paint matches fine.
December 2, 2023

Ok so far thank you. Very good service. Arrived quickly.

Date of experience: December 2, 2023