Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My sports car had a chip on the tip a black front splitter with a contrasting pinstripe. The result is excellent after watching videos, patiently doing multiple careful small layers, sanding, clear, sanding, and polishing. The only challenge was the solvent in the contrasting paint impact the already laid down color. Patient work and a careful hand worked through it.
My first order was great. The basecoat spray cans spray perfect and colors look good. God Bless, Read John 3:16.
Paint matched perfectly being 52 years old. I was amazed! I used compound on entire car with a rotary buffer. Clean the embedded grime which helped when I touched up the chips on car. 1972 mark IV green
Great to find paint for 52 year old car
I don't know how to thin it out. You should tell people that if they use the clear coating, it turns the paint dark t the order time, not after it is purchased and received.
Used PaintScratch for three orders for a perfect match on minor paint repairs for two different vehicles.
Easy to locate the information I needed.
I received a message that there were 404 orders ahead of mine that would ship first. Two days later, I got as ship notice.
Easy to order, fast shipping and well packed. I appreciate the email follow up as well
Thank You.
Had what I needed will use again and tell others thanks again
Order arrived correct. Looking forward to getting the job done.
I purchased touch up paint for my vehicle. Color matches very well.
Ordered online. Got the material in a week or so. The service was as I expected it.
Motorhome was 14 years old. Paint matched fairly well.
It took too long to get it and I need more and it's not easy to find anyone to talk to about what I need. I don't need more base coat, but I do need top coat and clear coat…three more cans
If I get it quickly and it is as good as advertised then I'll be a happy camper
Great step by step process. One application applied. The end occasionally lose the felt tips. Ready to apply rubbing compound
This company is the only one I could find that carries the color gunmetal pearl for the Harley anniversary edition Electra Glide classic.
I was a little worried about the color match for my wheels on my Cadillac, but it was spot on. Thank you very much.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

