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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Took a very long to to be prepared and several weeks in shipping.
2d experience wit Paint Scratch. It is disheartening to see a scratch in your brand new car but Paint Scratch puts the product you readily available
This is the third car I send for touch up paint. Always excellent service and matching color.
The color matched well and the instructions were easy to follow. All in all I was satisfied.
Great product. Took awhile but, totally understandable, because paint has to be mixed exactly.
It was easy to make the order. I have ordered this same paint before and it matched very well.
Had some trouble with changing the amounts of things I ordered.
The paint color matched pretty well. It was a little lighter but my car is almost 20 years old and it didn't the trick for what I needed. I wish I would have ordered a second can because I ran out before I was completely don't but the coverage was really good.
Easy to order and use, great experience! Will be back for sure!
Found the color to match my car. Easy to pick out. And the paint matched perfectly
Got what I needed to paint my new bumper. Perfect match to the car.
Ordered 2 of the 4 colors on my 2012 Phaeton motorhome. Tried to get the remaining 2 colors but was told they couldn't help. The 2 I got match perfect.
Good quality paint and extremely fast shipping time. Would order again.
It was easy ordering the paint and using it after it arrived. I will definitely use PaintScratch again.
Both times ordering from this company has been a flawless paint match! The detailed process of the vehicles information is definitely reassuring and gives me confidence that I'm working with the best paint available on the web. Worth every penny!
Fine, I've ordered paint before - it was close but not quite right. Trying this paint code.
Just fine, I've ordered paint before - it was close but not quite right. Trying this paint code.
Paint didn't match, but no one can match a 1987 red Lund. I blended it, looks close enough now. Thanks. Purchase process was fine.
Easy to order. I will see how it turns out upon the arrival of product.
Ease of website and very easy to navigate and find what was needed
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

