Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Paint Plot has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paint Plot most frequently mention great quality, new hobby and much fun. Paint Plot ranks 4th among Painting sites.
We monitor reviews for authenticity
I was very satisfied with my order. They did take a little while to ship to me but that was to be expected with the pandemic. Will be ordering again soon.
I ordered the "Sunny Sunflowers Kit" for my wife for her birthday. It arrived without any fuss, she was thrilled and it gave me time to myself as she was totally engrossed. Highly recommend purchasing from Paint Plot
It's a great quality kit. The only problem I had was that when I initially ordered I couldn't get the kit I wanted as it was sold out. I had to order another one. It has since been re-stocked and I have ordered it. Other than that I was very happy with their service.
Ordered paintings for over than $130 in March. It is July now - nothing has arrived so far. Multiple emails back and forth, same story with everyone else here. They cannot refund, only re-ship, and even if they promise to ship it again - it's just silence after. If you try to follow up, they says it's almost shipped, and then again nothing. That's one of the worst scams I saw lately. Do not buy here, save your money.
Same experience as many here; purchased April 10, still nothing. I'm not optimistic on a refund. They'd rather resend you the product, which comes from China, and say they have to wait for you to receive it and send it back. Coming here because I found this site to late and trusted the reviews on Facebook (lesson learned). This is a scam.
Terrrrrrible time to be shopping with Paint Plot. Hopefully it's better in non-pandemic times(?), but it's been 4 months since I placed my order and it still hasn't come through. I didn't get a confirmation email that my order was even in the beginning stages of being processed until 1 MONTH after I placed the order. And it's coming from China. On top of that, they require me to pay more than the kit cost to return it when it does finally arrive in order to get a refund. Despite being quoted a 5-15 business day shipping process (I'm on business day 80 now and still waiting), they refuse to accommodate for their slow service. I get that the pandemic is hard on businesses right now, but honestly, if what you want is to paint a nice picture, shop elsewhere. Otherwise you won't be painting for a long time yet.
I really enjoyed this project! The only reason I didn't give them 5 stars is because the kit took a little longer to get than they predicted.
It's been over two months since I ordered and they didn't even send it yet but they refuse to give me a refund. I'll never get my painting kits. This company is a scam and Michelle is the worst customer service agent ever. Refund me!
I ordered two months ago and never received anything. Emails give me a BS tracking number and once they said I would get a refund but then nothing. Don't believe the positive reviews here, it is the company giving false reviews for themselves. They delete any negative comments and block you from their social media. It's a scam.
I bought 4 paintings over 4 months ago spent over $100 and received nothing. I emailed multiple times and they make excuses that it's a shipping delay or they will look into it and then never do. Promised to reship them and never do. Tracking is fake. I basically donated $100 to a stranger and only got allot of lies and excuses. Please stay away order from another company or amazon
I purchased a paint on April 13th, it came 2 MONTHS late. I understand that due to Covid it is taking longer than usual but they should advice customers before purchasing. To make it worse, they didn't send the frame (which I payed extra to get). When I talked to them, they said they would send it right away, it took ANOTHER month to even get a tracking number for the frame. It has been over 3 MONTHS and I am still waiting for my items.
DO NOT BUY FROM THIS VENDOR!
I don't know if this is a scam or not but other people seem to actually get their item. I ordered one in March. It is now JULY and I still haven't gotten my paint plot. Emailed them and they said they would send a replacement. And then radio silence. Emailed them again for a refund... they said my order has been fulfilled and no refunds will be given. So scam? I think it's a scam
Love PBN's, is there anything better? Love this company, they have been very patient with any queries I have and the delivery is always on time.
I ordered on March 28. Today is July 17. I have received nothing. I've gotten a couple email responses saying "oh your package was lost during shipping." And "Oh, I'll contact fulfillment!" STILL NOTHING. DO NOT ORDER FROM THIS "COMPANY."
I really loved it and I can't wait to start my next one! For me, I never thought I would ever be able to create such a masterpiece and here it is.
It was so nice to go and sit down and paint. To be by myself and play soft music after a long day. Thank you very much.
This picture is absolutely stunning and the paint is great. A good paint that goes on smooth is a must for painting. If it starts drying out a smidge just drip about 4 drops of water from the bigger paintbrush into the pot and stir with a toothpick, good as new.
I have done 6 PBN's so far and this one is by far my favorite. Will continue buying from Paint Plot.
I ordered from Paint Plot and I was a little sceptical because it is only online. Very happy with the outcome, it arrived on time and was a great quality. Five stars from me.
Loving the new look of Paint Plot. Ordered my Fourth kit from them and it arrived beautifully packaged. Sooooo happy.
I recommend checking out their blogs and tips and tricks. Very useful for a beginner like myself. I like the fact that they commission artists from across the globe as they have a broader range. Happy with the service and I gladly endorse their product.
I should be able to give 0 stars. It's been 4 months and I still have not received my product. I have asked multiple times for a refund and the seller will not respond to me. Do not order from this awful company.
Answer: I honestly don't know. I really think it might be a scam. I haven't received my package after 3 months and when I asked to cancel it they told me it was too late because it was "shipping". A little sketchy that it's been out for "shipping" multiple times and still hasn't come.
Answer: They don't tell their customers anything, they just want to take their money. It's a scam. I should have read REAL reviews before purchasing.
Answer: It was extremely easy. When I sent an email they replied almost immediately. Great customer service
Answer: I did finally did via PayPal which was how I paid and was able to get my money back! I was unsuccessful getting it back directly through the company but thankfully was able to through PayPal.
Answer: I've also been answered in less than 24 hours, so no it's not a scam
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account