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Overnight Prints Reviews Summary
Overnight Prints has a rating of 1.5 stars from 401 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Overnight Prints most frequently mention customer service, business cards and delivery date. Overnight Prints ranks 419th among Printing sites.
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Great quality. Quick shipping. Great customer service. I was trying to decide between sandwich business cards or premium business cards. Therefore, I called customer service and they were very helpful and knowledgeable. I chose next day air for shipping and the cards arrived on time. Everyone in the meeting were impressed of my sandwich cards.
I ordered a small order of Christmas Cards (20 pieces) on December 8th. They said it was a delivery date of December 14. On December 15 I called to say I hadn't received. They told me there was an "unforeseen delay" and that the best they could do was December 22nd. I said, cancel my order, I will have to get them elsewhere. Their response was that they could not cancel since they were already printed. After nearly an hour, I got shipping upgraded. So, I had a NEW delivery of December 19th. Tight, but still possible to mail my cards. NOW, I hear they were still in production, they weren't finished printing (so they lied about it the first time), and they didn't guarantee delivery. ALL OVER the website it talks about on-time delivery, hence "OVERNIGHT Prints". I WILL get my money back on these. Total RIP OFF.
We ordered some booklets and they turned out nice. Several customers noted they looked professional. Were glad we tried this company and would definitely recommend it to others!
I'm exceedingly pleased with my first interaction with Overnight Prints. Very helpful in the design review, very fast shipping and no problem at all. I would recommend them to anyone who needs printed materials. Thank you!
Ive been printing with Overnight Prints for 7 years and haven't had a single problem. I would highly recommend to everyone! The paper stock and printing quality makes me a loyal customer. Keep up the great work.
1) Helpful and available customer service
2) The simple order process
3) The amazing print quality
4) Extremely fast shipping
Thanks, overnight prints!
Love the swift delivery! I needed my order delivered fast and I got what I wanted. No further comments. A+!
I order a LOT of prints for a side businesses. I can say I've ordered over 100 times from this site. And from my experience, they only get it right 60% of the time. And they never EVER try to make it right for you. No matter how much business you do with them. They lie about repaint arrival dates to get you off the phone and you end up waiting for your fixed order over a week longer. They offer to reimburse you 2 or 3 dollars on the shipping. C'MON! This isn't a one off either, this has happened MULTIPLE times. They have shipped the incorrect number of prints, the wrong prints, damaged prints, mismatched colors on prints, missing envelopes, a different customers package to my door- you name it. And customer service really does not give AF. Needless to say, I'm on the hunt for a new supplier. Overnightprints is garbage.
NEVER AGAIN! ORDERED MY PRODUCTS ON 7/03, ON 7/14 CHECKED STATUS SAW IT WAS STILL IN PRODUCTION. CONTACED CUST SERV WAS TOLD THERE WAS A DELAY IN PRODUCTION BUT I WAS NEVER NOTIFIED. ASKED TO CANCEL THEY SAID IT WAS TO LATE. I THEN PLACED An ORDER WITH MOO PRINT AND ANOTHER WITH VISTA. RECEIVED BOTH ORDERS WITHIN THE NEXT WEEK. STILL DON'T HAVE MY "OVERNIGHT" ORDER. THEY SAID IT WOULD BE THERE B4 THE QUOTED DATE. IT'S NOW THE 21ST I CHECKED THE STATUS IT SAID IT JUST SHIPPED TODAY. UNACCEPTABLE!
Hello Mustaffa,
We apologize for any delay that you have been experiencing on your order. Is there anyway that you would be able to provide me with an invoice number for the order that you are referring to? Once the invoice number has been provided we will resolve any of the issues that you have experienced.
Warm Regards,
Overnight Prints
I am so very impressed with the work that Overnight Prints does. I had a souvenir booklet printed for my pastor's 40 anniversary and everyone was very pleased with the quality of the booklet. The upload process was easy although I did have a few problems making some corrections. Received order a few days earlier than expected.
What happened to the type on my business cards? It's all dithered and breaking up instead of sharp black text like the PDF file. This looks like a bad Xerox copy of a copy of a copy. I don't want these business cards - the print quality is a disgrace and I will not hand these out to represent our business.
Dear Tim,
We are truly sorry to hear about your most recent experience with us. Is there anyway that you would be able to provide us with an invoice number for the order that you are referring to, so that we can fix the error that has occurred. We appreciate your time and patience as this gets resolved.
Sincerely,
Overnight Prints
My order took two weeks to get to me. It left the delivery state twice. I called to see if Overnight Prints could help me out. They told me it was out of their hands and would not reprint my order unless I paid for them again and paid an outrageous amount to actually overnight them. I will definitely be looking for another print company.
The business cards I ordered were at an amazing price, they were great in quality and shipped to me very fast! Great service! Definitely would recommend them!
All 5 separate orders I have received have had problems. Mostly the Art is not centered on one or both sides. And the artwork and spot varnish can be off centered by 1/4 inch. One one occasion I have gotten full bleed cards with a white stripe of paper showing. Oh and if you get round corners they look like garbage. I gave them 2 stars because of price and turnaround time and customer service is good. But if the quality is so bad what is the point? That being said I will probably keep trying because I like disappointment.
Dear Sean,
We would like to resolve any of the issues that you have faced on your recent orders. Please provide me with the invoice number for the order that you are referring to and we will rectify the situation.
Warm Regards,
Overnight Prints
Everyone that sees my cards love them. I am happy with their work and the delivery. I have never had a bad experience here. I recommend them to anyone looking for make a card that looks special. After seeing some reviews I hope that those things were just a mistake. I have ordered from here many time and I have not had the problems other have spoken about.
Not only was my order not overnight by any means, but it was 5 days late! Then, imagine opening business cards, a design you have had made by VistaPrint many times in the past, and discovering that they are all printed and cut wrong! There is white space on the top of some, the bottom of some, the right and bottom of some and the white space errors goes on. If it were consistent, it would be one thing. But it is not. I can honestly say I write almost no reviews, but a company that can't stand behind their work and calls themselves Overnight, (July 5th to July 19th) should be better. They will not resolve the issue with me either. BUYER BEWARE!
Dear Mechele,
We apologize for the recent experience that you had on your last set of business cards. We would like to rectify the situation that has occurred. Please provide us with an invoice number for the order that you are referring to.
Sincerely,
Overnight Prints
This product exceeded my expectations. Very nice quality. I didn't opt for faster delivery but they still arrived within the time frame that was expected! I will use overnight prints again!
Only because of past orders am I rating this a 3. But I ordered on the 4th of July, deliverly date was for July 14th and my event was for the 16th which was a disaster without the product I ordered. I called on the 14th to find out there was a delay I should have been notified not to call myself and find out there was a problem. I have as of yet to receive my order and I am asking a full refund on the order. Not satisfied
This was the most painless order of business cards to date. Overnight Prints even contacted me to let me know that the font was too small to read before printing and sending them out, this allowed me to make the corrections needed so I could have some beautiful cards and they were delivered before I expected.
They had far more templates than some of the more well -known online companies. I would definitely recommend Overnight Prints if you want good quality cards fast!
Sandra N.
I have had reliable results with Overnight prints for many years running. Quality is reasonable, pricing is very good and I find it consistent. For high quality needs I use local printers where I can work with them one on one but for a majority of my needs I have been happy with Overnight.
From the business
Ordering custom business cards from overnightprints.com is quick and easy with our online design tools, fast printing, and superior quality guarantee.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We would like to resolve any issues that you have faced. Please provide me with an invoice number for the order that you are referring to. This way we can resolve any of the problems and issues that you have faced.
Warm Regards,
Overnight Prints