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OurTime

1.2

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OurTime Reviews Summary

OurTime has a rating of 1.2 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OurTime most frequently mention customer service, fake profiles and credit card. OurTime ranks 54th among Senior Dating sites.

service
122
value
133
shipping
31
returns
42
quality
109

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California
1 review
19 helpful votes
Follow Michelle A.
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I paid for this site today for a month membership for close to 40.00 as I had 99 messages in my in box however those messages were computer generated no thought process in regards to someone actually putting forth the effort to send me an E mail message. The men on the site are not what I was looking for at all. I called customer service and got a full refund. I will take my money and join E Harmony instead.

Date of experience: July 6, 2020
New Mexico
2 reviews
21 helpful votes
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I've been waiting several days to get one simple photo approved. I also cannot access my account settings. Says it's not available. I paid for a six month subscription to a dating site I cannot use! I've emailed customer service several times with no response nor can I get a person on the phone. Not even somebody in India picks up a call for this outfit. I feel like I've been ripped off. Do NOT buy a subscription with these people. Take your money to a different dating site.

Date of experience: July 6, 2020
Florida
1 review
8 helpful votes
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My review
July 2, 2020

I have a paid subscription to this dating site. One of the feature is "Likes." This means a member can send you a "Like" to indicate interest and vice versa. I have replied to some of the "Likes" I've received but I never receive a reply. This makes me think that these "Likes" are fake and generated by the dating site.

Date of experience: July 2, 2020
Florida
2 reviews
5 helpful votes
Follow H C.
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Unprofessional
June 17, 2020

My main issues with this site are related to the administration of the website. After several weeks, my profile picture is still not approved, even though I uploaded the same picture from both my phone and Facebook (where it's my profile pic!)
And if they were so strict that they thoroughly screened each profile picture that would at least be worth considering. However, one of the first matches on delivered to me ended up being a fake profile using a picture of a professional model. I was able to determine this in 5 minutes using Google Image search.
Save your money. This site is not professional or trustworthy with your money or your emotions. There are better alternatives out there.

Date of experience: June 17, 2020
California
2 reviews
18 helpful votes
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The MAJORITY OF MEN DO NOT POST PICTURES. THEY SEEM TO THINK JUST BECAUSE THEY SEND U A " notice" you should jump! They do not READ your requirements even a simple one like post a picture for response. I trued canceling my subscription and ACCIDENTALLY renewed! They would not let me cancel. It sign up with a special and you do not cancel it, it eill AUTOMATICALLY RENEW At full price!'

Date of experience: June 11, 2020
Canada
1 review
3 helpful votes
Follow Alexxa S.
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This site has got to be a scam! I signed up, had a couple guys IM me, and a couple click pics. NOTHING in 5 days. Worst online dating experience ever. I guess they think if you're over 50 you're stupid... grrrr! But the worst of all, I had my credit card accessed 3 times! Supposed to be $80 US for 6 months, first they charged $115CDN, 5 days later $113 CDN, 2 days later they credited me $108? WOW! I called, got a connection that keep fading in and out with the excuse of 'it's raining hard here'. Yes they will credit me, but can't guarantee it will be the $126CDN they still have. PLUS they have my cc#! DO NOT

Date of experience: June 5, 2020
Ohio
1 review
14 helpful votes
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Endless scammers!
May 25, 2020

I was conned into this scam site by their fake daily suggestions. They use so many fakes to entice you to pay. Once you have paid for subscription you can hardly cancel it. Customer service is worthless, they just ignore my requests for cancelling. The only way to stop them from charging you for the features they make up every week is to change you bank card. The reason I want to cancel it is overwhelming amount of scammers on Ourtime. You can't identify a real woman there, there is just no way to find her because of endless scammers.

Date of experience: May 25, 2020
New York
2 reviews
5 helpful votes
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Ludites
May 19, 2020

Cant enter a bio on app. Was told to use computer but was directed to insecure site. Worthless without bio. Waste of money

Date of experience: May 19, 2020
Indiana
1 review
6 helpful votes
Follow T S.
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BELIEVE EVERYTHING BAD IN THE REVIEWS! IT IS ALL TRUE...!
You WILL be targeted by their fake and inactive profile software AND IT IS INFESTED WITH SCAMMERS I WAS SOLICITED FIR $800.00 PAYPAL WITH PROMISES OF ETERNAL LOVE SEX BABIES AN ATHEIST CLAIMING TO LOVE GOD PROFILE CINDETTA STAY WAY LIES FOR TWO WEEKS STRAIGHT FELONIOUS SOLICITATIONS OURTIME IS A WASTE OF TIME AND $$$
I have proofs of PURCHASES EVEN FOR REPLY FOR FREE... NONE OF IT WORKS TO CONTACT A REAL PERSON DOING TRUTH THE FEATURES ARE HORRIBLE AND DON'T WORK YOU WILL REGRET GOING THERE
I AM A CHRISTIAN FIT AND NOT UGLY AND OPEN FOR MOST KIND OF RESPECTABLE RELATIONSHIPS!
Have not met one real person in FOUR MO. AS OF 05 15 2020
WADE INTO THE OURTIME GARBAGE DUMP YOU MAY AS WELL BURN YOUR $$$

Date of experience: May 15, 2020
New York
1 review
6 helpful votes
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Scam artist. Tried to get my money back they froze me out.
Bad news site
Con artist phone people wouldn't get a supervisor for me. Made me wait on line.

Date of experience: May 9, 2020
Maine
1 review
25 helpful votes
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Horrible!
April 29, 2020

Not only are your "matches" not close to where you live, but you can't cancel this horrible site once you've signed up. I get an email everyday with my matches... every day I contact the help screen to remove my account. There is no help, there is no customer service, and the settings screen actually has a message saying you can't access your account. What a crappy site!

Date of experience: April 29, 2020
Canada
1 review
15 helpful votes
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Feel robbed.
April 18, 2020

I was sent a promotion payment, then sent another bill for a higher price and then another price for renewal. No way to able change renewal as account has locked me out. So many scammers. After a couple of weeks they stopped sending promotion. Still can't access my account. My computer keeps telling me it is full of viruses and scammers. Don't recommend this site.

Date of experience: April 18, 2020
Florida
2 reviews
11 helpful votes
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I paid for OurTime in February. With four months left, I was hacked three times. My picture was removed and replaced with the picture of another, my password was changed and I fear my credit card information was stolen. I tried calling, e-mailing and writing to no avail. I was on the phone this week for over 8 hours, and finally gave up and cancelled my account with no reimbursement.
OurTime has terrible internet security, and does not protect your identity. This is a truly terrible company. Do not trust your personal information with OurTime.

Date of experience: April 13, 2020
Pennsylvania
3 reviews
15 helpful votes
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Don't Bother
April 3, 2020

Possibly the worst online dating experience so far. First of all the site itself (and app) is crude at best. Doesn't provide valid real time information. I've had the same number of emails in my message box for days even though new messages have come in. So it looks like nothings changed but in reality it has.

Way, way, way too many scammers who aren't paying but add their phone numbers to the middle of their fake profile. And somehow this site doesn't filter out crap like that.

Every review I read about OurTime seemed to suggest it was a good site. It is NOT. It's terrible. More fake profiles than real. No way to actually know you has viewed or liked you recently.

Never again. I am signed up for three months - another scam they developed. But I have cancelled future payments and I guarantee I wont be coming back to this site - even during my remaining time period. Just not worth it.

Date of experience: April 3, 2020
Massachusetts
1 review
30 helpful votes
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Catfish / Scammers
March 31, 2020

Catfish / Scammers. Thank you I did only one month trial subscription. Start chatting with one, widow, have a daughter... and next day he is traveling to Turkey and asked me for a gift card to send via email to his daughter. Beautiful pics of famous Indian Singer. Second one same thing... I'm widow... traveling to Dubai... have a son in New York and Asked me to buy a gift card of $... scratch it and send the info to his son. Please stay away... look like they are 18 years old young w / fake profile.

Date of experience: March 31, 2020
Texas
1 review
23 helpful votes
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Defrauded me
March 24, 2020

In September 2019, I subscribed to OurTime for one month for $15.00 but was charged $100.00. When I complained my account was frozen. I have contacted them several times and my issue was supposedly escalated 3 times and was told the company would respond in 2 to 3 days. As of March 24,2020, I have heard nothing from them. They overcharged me and will not refund my money. It has been more than 6 months and the issue has not been resolved.

Date of experience: March 24, 2020
Ohio
1 review
11 helpful votes
Follow Donald M.
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Every time I so far that I have received a response from a particularly attractive woman with great pics (sometimes not) I get a response full of bad grammar like a 1st grader... tells like "can I have your email"... and so forth... this is months and months of the same ol same ol... I just want to tell anybody reading this review that this so called dating website is a money grab by the providers... who provide no service other than to insure to you the consumer that you will be dealing with scammer/grifters/hustlers and worse with no effort by them to insure you DON'T... THIS IS WITHOUT DOUBT THE GREATEST SCAMMER HAVEN ON THE WEB... THEY ARE LEGION... SO FAR AND I SWEAR TO THIS EVERY WOMAN WITH GREAT PICS AND NO OBVIOUS MISTAKES IN THEIR PROFILE (YOU FIND THEM THO) HAS BEEN A SCAMMER... THIS SITE IS A GREAT PLACE TO WASTE YOUR MONEY... THE PEOPLE HAVE NO ADMIN WHO MONITOR THEIR SITE FOR THE BULK OF SCAMMER WHO PEOPLE IT... HONESTLY I'D LIKE TO SUE THEM FOR THEIR CARELESS DISREGARD FOR THEIR CUSTOMER... THEY DON'T CARE... ALL THEY WANT YOU TO DO IS BOOST AND SPEND MORE MONEY AND MORE MONEY TO GET JERKED AROUND BY THE DREGS OF SOCIETY THAT PEOPLE THE SITE. DON'T WASTE YOUR MONEY PEOPLE. AND IT IS A WASTE OF MONEY... AFTER MY SIX MONTHS IS UP... DONE... THESE PEOPLE DON'T GIVE A HOOT ABOUT YOUR SATISFACTION AND TRYING TO REACH THEM IS IMPOSSIBLE... NO PHONE NUMBER... NO NOTHING... AND WHAT IF YOU CALLED? WOULD MAKE NO DIFFERENCE... SOME CUSTOMER SERVICE REP IN PAKISTAN OR MUMBAI WON'T CARE EITHER... THIS WEB SITE IS A COMPLETE WASTE OF TIME...

Date of experience: March 9, 2020
Florida
1 review
13 helpful votes
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Don't do it!
February 19, 2020

These dating sites are all the same. Ourtime is no different. They prey on money, while taking advantage of senior citizens looking for Love. You might think there are less scammers, NO, there are many, many, many. The only thing they understand is more money, they could care less about you or assisting you. Face it, you are rolling the dice on any online dating site. You have to wise up and go to meetup groups, but even they have unsavory characters. This world is not the one we grew up in. Just keep that in mind no matter whether you are being lied to online or in person. You may likely end up robbed or worse. Bottom line., you cant trust anyone anymore, not even those you live with.

Date of experience: February 19, 2020
Colorado
1 review
9 helpful votes
Follow Jerry D.
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I get very few responses from any member I try to contact. The responses I do get immediately ask me for my email address and phone number. I also keep getting billed even after I have cancelled my subscription.

Date of experience: February 18, 2020
Sweden
2 reviews
29 helpful votes
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Daily shuffle
February 1, 2020

As a subscriber Ourtime.com you get 100 profile suggestions/day.
- I daily discover so called scammer/misused pictures
- Over manipulated pictures with fake backgrounds, oversized upper arms, enlarged hands. Too obvious
- Pictures with under aged children
- Too many profiles have no picture, visiting your profile even sends a like to you
- For an additional fee you can browse other profiles incognito
On their web site is says: "Verified profiles"!

In the end of the day I wonder I pay for. All my contact with their customer service has worked well.

Date of experience: February 1, 2020