OSM Worldwide

Well this shipping partner is the slowest I have delt with for quite a while. No tracking information that is updated in a timely fashion, just says handed over to shipping partner. This shipping partner needs to get their heads out of thier a$$. I hope they go out of business soon

I had an item from Amazon ship out through them as a shipping partner with USPS. I was informed it was shipped on October 12 from Aurora IL, but myself and the company I bought from could not get OSM to respond and give tracking information. It was not until it was updated to be handed off soon to USPS in Aurora IL on November 4th that I was even given a tracking number. It is now November 8th, and my package is still with OSM, and has not reached the USPS carrier facility.

If you can avoid using this "carrier", avoid it. There are far better companies out there. If you want a good one for international always pick DHL, I've gotten packages shipped through them from overseas *early* every single time. For domestic literally any other carrier is better than this one.

I live in WA, which, the last time I looked, is west of UT. OSM shipped my purchase from UT to IL, 1,379.3 miles east of UT. My purchase has been wandering around for eleven days.

Ordered products worth over $200 that decided to use OSM Worldwide as a 3rd party "last mile" fulfillment delivery service. Been 5weeks and a few days. No movement. Fails to uphold proper business etiquette.

31 days and its still not here. I bought and received two other items from the same Country. They arrived faster. No reply to inquiry placed twice. Once when item sat in foreign customs awaiting clearance for 11 days. Next email inquiry was after package was "uplifted" and still nowhere after 5 days. Luckily now a newly posted update says 3 days ago it actually reached my country. Nice to learn. But where? No idea. The local post's tracking number? Again, no idea. At least tonight I have hope again. What a tease.

Been stuck on the status of "Picked Up by Shipping Partner, USPS Awaiting Item" since July 18. It's August 10 now. Almost a month of now movement or even getting it over to USPS. Worst part is I live in Los Angeles and my package is shipping from Los Angeles. I could've walked over to pick it up faster than they can hand it off to USPS. I had different items ship from China a week and a half ago, another from the UK 5 days ago and I've already received it. OSM makes no sense why it's taking this long to get one thing right.

I ordered several packages from BookOutlet, Which was shipped via OSM, OSM is who this review is about, the first order arrived in a timely manner, the second order, that should have been here a week ago sat in Las Vegas for four days, it wasn't a holiday or a day where they couldn't take package to next destination, finally on the 27th it got to anaheim where it's still sitting, no movement whateso ever, the third package that I ordered, the day after arrived yesterday, though the box looked like it been through a war zone all battered and messed up, the fourth order is on it's way, sitting in Las Vegas. All the packages were being scanned at the same time, all departing at the same time so why was one package held for four days in Las Vegas and then now in Anaheim, when the others except for the most recent one made it much quicker, even though they were ordered after the one that was supposed to be here last week, and all shipped out in same batch. This company is very slow on getting packages from one destination to the other, also most packages arrive battered, crushed or the tape falling off and most of the time they aren't scanned when they reach one place or the other, I have a package that says out for delivery still when in fact I got it three days ago.

I ordered a product from China, but OSM was not the delivery company that got it from China to the US. The parcel showed up at N Las Vegas in the US. OSM took only 2 days to get it to Atlanta where it was handed off to the USPS. USPS took 3 days to get it to my P. O., just 2 states away. So, OSM is not as fast as Amazon, but better than the USPS. I am not sure why others were having such issues. Maybe their Vegas to Atlanta route is better staffed, or maybe they have new management.

I have purchased from several companies that ship with OSM (FKA One Stop Mailing?)
My last package was scanned 3 times in 10 minutes when it "Arrived at USPS Regional Facility" then 5:29 later it was "Accepted at USPS Regional Destination Facility" which was the same facility. The next stop was another facility 100 miles away, "Arrived at USPS Regional Destination Facility." Then back to the regional facilty in my area and final to my local post office where it is now out for delivery. I haven't received it yet but it is out for delivery.
Another purchase just got completely lost a couple of months ago. And I remember other items bouncing around in the postal system for several extra days.
I don't know if the problem is OSM or USPS or possibly a disconnect between the two. But when my orders are shipped directly through USPS I do not recall any of this bouncing (looping) occurring. I doubt that anybody in usps or osm really cares. For that matter probably not the company I bought from either. They chose this shipping system, and probably have to handle complaints all the time.

OSM is the slowest most unorganized delivery service. Ot has taken over 3 weeks for a package from Illinois to Florida. I can from Florida to Michigan in 48 hours. I received a package from Brazil in less time. They Suck.

I ordered a battery on 5/19 for a time-sensitive phone repair. Quoted the cust a repair date 5/27, part delivery via USPS quoted to me on 5/25. Sweet, plenty of time. Yeah... I died a little inside when I saw the words "shipping partner" on the tracking. As I write this, it is late evening on 5/24 and tracking has shown "Arrived Shipping Partner Facility, USPS Awaiting Item" since 5/20. Even if it somehow gets to USPS tomorrow, it's still 3 states away and will take a few more days to get here. I had to reorder the battery elsewhere with overnight shipping to meet SLA, so thanks for costing me money.

I will never understand why any retailer uses these middlemen instead of shipping directly with USPS or any other legitimate shipper. I have never ONCE received a package handled by OSM or any other shipping partner in under two weeks. They sit on packages for weeks, bounce them around to different states, or you'll see multiple "arrived at facility" scans at the same location before they eventually, HOPEFULLY, hand them off to USPS. Every retailer should be required to disclose use of shipping partners so customers can order elsewhere, or at least not be surprised when they have to wait weeks for domestic shipping. Do yourself a favor and don't shop with any retailer that uses shipping partners, and cancel your order if you see one on the tracking after purchase.

I'm not even going to bother arguing with the seller or contacting OSM for some canned excuse, just filing a chargeback. Ridiculous.

Ordered a shirt from OHT and got the package in 2 days. Tracked the package on USPS.com and it arrived earlier than scheduled.

All I know is every time I order something online and OSM is involved my item's shipping is delayed by days. I think they must be holding it just for spite because they can. I certainly get tired of checking my tracking numbers only to find "Arrived Shipping Partner Facility, USPS Awaiting Item" day after day after day. This usually happens with shippers in California so I will no longer be ordering goods from any seller in that God forsaken State. I wish I could give minus five stars. Giving one star seems way too much credit.

If i could gve 0 stara i wouls as this company does not even deserve even 1 star!
Package says left this york, PA facility 5 days ago & coming to NYC. Are you shipping it by foot? York, PA is literally a 3 hour drive to NYC. Why any "reputable" company choose to use this awful company to deliver its packages is beyond me.

OSM Worldwide is a shipping nightmare. I purchased books from two vendors--both Goodwills. First, Seattle to Helena Mt. It arrived in 2 days--sent strictly by USPS. The GW in Brooklyn Park, Minnesota to Montana has not arrived--pushing on 2 weeks. I found out when I got a tracking number that this GW uses OSM Worldwide Shipping. Yep. I go to the tracking and my package From Minnesota is sitting in TEXAS!? (after going to Chicago). And now it's on the USPS to get it to me--according to their tracking. This is such a scam of a business. How can this possibly be cheaper than a strictly USPS shipping? Let me guess--they have a government contract. We are getting scammed, taxpayers. And the USPS is getting the heat. Lets get some transparency in this company.

"Your order will be processed in 3-7 business days"

The only way this company would be honest would be if they're only open one day a week as the package I've ordered has been sitting in a Texas warehouse for 2 weeks without any change.

The package that we are waiting to receive here in New York City left OSM's York, PA facility 8 days ago. Still, the package is not here and no word on where it is. I have no idea how OSM runs their shipping logistics, but I can assure you that it is consistently terrible. Because this is not the first time that we have had something shipped by a seller using OSM and had to wait and wait... and wait. I don't understand what is going on. It's right there in Pennsylvania---just get it out in the mail! What are you doing? Why does no one else take this long to deliver? OSM's promo material boasts, "OSM Worldwide provides our clients with the fastest and lowest cost USPS program we know of." Gee, I wonder why it's so low cost? Because it's terrible! You have to wait weeks to receive your package. The sellers who choose to use OSM may save money but in the long run they are going to lose money because customers will leave!

OSM is the best shipping service ever! Why you may ask? They uses bikes to deliver packages, reducing 99.99% of harmful carbon to the environment. Because if they didnt there are no freaking way they are on pace with a bike according to google Maps. 8 days to get from PA to NV. Most likely another 2-3 days to get to me! I cant wait fpr my package to arrive haha! No. I actually cannot wait any longer. This OSM is hot garbage. I would have pay more money to not get this trash of a "service". This "service" is more of an inconvienient at this point.

I ordered products from a company that uses OSM that was sent to them October 12th. It has never left their facility. My products were reshipped and they still used OSM. So now it is a wait and see time again.