OSM Worldwide

This company is incompetent and refuses to be accountable for potentially compromised packages. I'm in MI and their sorting facility claims that my package departed on 7/14 in Glendale, IL. I am 4 hours from that center and they've STILL failed to turn the package over to USPS.

My package was supposed to be delivered today, but thanks to OSM Worldwide, it got stuck in York, PA! These kind of shipping services should not exist these days. Generously rating your shipping services with 1 star since 0 star option is not available.

Tracking was iffy at best service was slow. Worst possible way to have something delivered. Awful!

This company suck. Very slow shipping. Package not even mooving. Stuck somewhere in York PA only 4 hours away from me. It been10 days since shipped when walking distance from sender to me take only 8days

Every times a company I purchase from that uses them, it takes weeks longer to get to the delivery location.
Why not use the USPS... especially for books...it is cheap and as it turns out faster.

One of my items order was placed with OSM for delivery and let me tell
You that they are the worst company ever. NEVER USE THIS COMPANY FOR DELIVERY, they will take an eternity to get your package to you, I will make it my priority to let the world know how incompetent and unprofessional they are. OSM you guys are a joke and I hope you go out of business!

This company is linked to ecommerce, they are linked to different companies, ALL OF THEM ARE FRAUDE, SCAMMERS, like Janenisa or Janeniza, For tracking they take you to pages like 718 track or 17 track where you will see an endless journey from Guanzhou to Dongguan and then to Duangdon. Then it went ot Los Angeles, then to Las Vegas, and then to Georgia, then to Miami. It takes 3 weeks and finally they will tell you it was delivered, and that if you did not get it to ask your neighbor. ANother company that is also a scammer is Amberoux. They answer you from an email "shophelp", same domain as the other scammer companies I found. Another company that si a scammer is vigonts.com that used to advertised a web called JCP discounted store. Vigonts also had OSM involved and had the same endless journey that they showed you in 718 tracking and at the end "DELIVERED", after more than 3 weeks, but delivered where? When I went to ask them, the website does nto exist anymore. Another website that is a scam is Vidalisa and again OSM name comes up.

They've had my package in one place for ten days waiting to be turned over to usps. Why are they so bad?

ETA finally received my "package". The books were gone and all I received was a SHIPPING LABEL. They completely destroyed my package and still had the nerve to send me the label.

I bought a perfume from a company in New York a week ago, April 8th. I live in Southern California. It didn't even leave the East Coast (York, PA) until the 12th. It then took 3 days to get to Las Vegas, arriving there this morning the 15th and left there this afternoon. Vegas is only 4 hours from here. It hasn't been handed off to the USPS yet. I hope to get it on Monday. But 9 days is entirely too long. I'm noticing that the Shop app tends to use OSM, so I'm beginning to avoid vendors that use Shop unless the vendor is already out West. But even then it takes 4 days when the USPS takes 2-3.

I buy used books and dread seeing an OSM tracking number. Using OSM adds a week to wait times.
It also adds another week for my parcel to be damaged more due to the extra handling times.
ZERO stars for this joke of a middleman shipping company.

If you use this because it's cheaper you don't care about your clients at all. This sucks as they barley even give updates on tracking and takes forever! Not only that you have to email them about inquiries instead of talking to someone. And on the voice mails GRACE! You can tell she hates her $#*!ing job by the way she leaves the voice mail. Hate it so much never again

Whenever a book I have ordered is sitting in a warehouse for several days or the USPS updates are several days old, I can count on OSM being the shipper.

Seriously? I will mirror other reviews from dissatisfied customers. If I could give them a negative five I would. Deplorably unprofessional, slower than a snail and awful customer service. I have PTSD and dealing with these people just triggers the heck out of me. Will I ever receive my book? I'm highly doubtful. Just an awful, horrible company..

Horrible service. Found average shipment movement speed approximately 100 miles per day. Plus, there's no way to know of USPS will use this partner for your package.

I actually wish I could give OSM Worldwide ZERO stars because that is 100% what they deserve. Is the York PA warehouse just a secret underground lair for an evil villain that likes hoarding packages and messing with people? My package was shipped from the Disney company itself from Florida and it is sitting at the York PA warehouse for the last 4 days with no update and it's less than 2.5 hours away. I am beyond frustrated with this company and if they really cared they wouldn't refer you to email them (that yes I have already done TWICE and have yet to hear back) and they would address the problems that clearly a lot of customers and shippers are having. WHY DO YOU CARE SO LITTLE ABOUT YOUR CUSTOMERS THAT OUR PACKAGES SIT FOR DAYS OR WEEKS AT YOUR WAREHOUSE WITH NO UPDATE AND YOU ONLY TELL US TO EMAIL YOU FOR ASSISTANCE? And hiding behind an email as a way to receive customer feedback is pathetic...give us a phone number you COWARDS so we can really talk to you and TELL YOU WHAT YOU DESERVE TO HEAR! I will be calling Disney and letting them know what a HORRIBLE shipper you are and will update this review when my package finally arrives. And I will be filing an official complaint with the Better Business Bureau and would advise any future frustrated customers to do the same since the business actually follows up on the complaints more than just telling you to email them.

Late, late, late. Same story as everyone else. Packages just sit with them, waiting to be delivered to the local Post Office. Someone scans it, and they must then say "good enough" and toss them onto a pile to be delivered whenever they feel like it. Latest package has taken far longer to get to me from 20 miles away than it did to travel the distance from California to Illinois.

Disappointed
Like many if not most, in the future if I see OSM is a shipping partner, Will canceled my order and request a Refund.
I would rate the Pony Express higher than OSM! (Are you paying attention, Vendors!?!?)

Items do not ship out in timely manner. The packages sit in sorting facilities. My packages sat for 9 days before it even moved. Once usps got it the items moved correctly. Don't use this company just go directly through USPS.

OSM Worldwide is PATHETIC shipping. My package has yet to arrive. It was ordered on November 29th and shipped that day. It sat in Niagara Falls, NY for EIGHT days. It then traveled to a town just 9 miles/15 mins East of Niagara and sat for FIVE days. It finally left NY and went a few miles to PA where it's been sitting for several days. I live on the West Coast. It still has eight states to go before it arrives in my state. Crawling slowly to its final destination. Did this order time-travel back to 1789 for this special delivery?!? Placing bets on it arriving before/after 2023.