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OrthoticShop

4.5

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Florida
1 review
0 helpful votes
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Mens scandals
December 2, 2023

Shoes came on time and in great condition.Great fit to size.

Date of experience: December 2, 2023
Oregon
1 review
0 helpful votes
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Excellent service
November 20, 2023

I received my package quickly and in perfect shape. I will be inclined to check OrthoticShop first from now on for this type of shoe.

Date of experience: November 20, 2023
Florida
1 review
0 helpful votes
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Ortho Sandals
November 2, 2023

Love these sandals! Buy them yearly! I wish they would last longer, BUT use them down to the thread!

Date of experience: November 2, 2023
Illinois
1 review
0 helpful votes
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Ordering was great
September 8, 2023

The shoes hurt, they are very stiff and I cannot wear them. I would like to return them but I am having a horrible time getting this done.

Date of experience: September 7, 2023
Georgia
1 review
0 helpful votes
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Great Service!
August 2, 2023

My shoes were packaged nicely and arrived quickly after ordering. Unfortunately, I needed to return them. The return process was smooth and prompt as well. I would definitely order through them again.

Date of experience: August 2, 2023
Illinois
1 review
0 helpful votes
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The slippers are too large!
July 27, 2023

I have these slippers for several years and can't tell where the size is. The ones that I just purchased are too big. I would like to have the brown in a smaller size. If you can tell me where the size is then I will reorder them.

Date of experience: July 27, 2023
Minnesota
1 review
0 helpful votes
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What I Expected!
July 23, 2023

Except that the box was extremely crushed, probably from the carrier, the shoes were great. I paid more than I wanted to, but, after one shoe gets stretched (for my odd feet), I'm sure I'll get plenty of wear out of them. They're just what I wanted.

Date of experience: July 23, 2023
California
1 review
0 helpful votes
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The leather of the slide is really tough. Not as good as my old Vionic.

Date of experience: July 21, 2023
Kentucky
1 review
0 helpful votes
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Powerstep insoles
July 19, 2023

Have ordered before and no issues. Order received promptly and was correct.

Date of experience: July 19, 2023
North Carolina
1 review
0 helpful votes
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Great
July 17, 2023

They are silky soft with very good arch support.
I can stand on these for quite a while.

Date of experience: July 17, 2023
New York
1 review
0 helpful votes
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Great
July 17, 2023

Great product, great service, feels very good on my feet

Date of experience: July 17, 2023
California
1 review
0 helpful votes
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Great job
July 13, 2023

The package was delivered on time and in the right place.
Great product!

Date of experience: July 13, 2023
California
1 review
0 helpful votes
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Exactly as Ordered
July 10, 2023

I had an old pair of the same shoes which i wore for over 15 years even as travel shoes all over the World. The leather in the new pair is even more refined than in the old pair. I am now 75, and who knows, I may wear these new shoes another 15 years! Oh my!

Date of experience: July 10, 2023
Washington
1 review
0 helpful votes
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I desperately tried every night for 4 days, to push my diabetic feet into the loveliest pair of shoes but they simply will not fit. For once, I found the perfect summer sandals but my imperfect feet betrayed me. As every wise diabetic knows, blisters on diabetic feet can lead to big problems. I already wear Vionic shoes, ie. The ones like Bella with the toe post, and the softest furry feeling slippers, too. But this style of sandals is based on three narrow crossover pieces: one of white leather, the other two of silver 'crystals'. It makes for a fabulous look but the three 'bridges' pressed against my small toe and big toe. And there was no way of loosening them up. So now I must be a 'big girl' and send back these lovely shoes. But how do I go about getting a return label? There was no paper work in the box. And I do not see a return policy. And while the box and shoes were in great shape, the outside torn plastic bag is near total destruction.

HELP!

Date of experience: July 4, 2023
New York
1 review
0 helpful votes
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Order process
July 4, 2023

My order was processed quickly and when one of my items were out of stock Customer Service advised me immediately and processed a refund of cancelled out of stock item. Very efficient. Received my order quickly and without any problems.

Date of experience: July 4, 2023
Missouri
1 review
0 helpful votes
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Excellent as always
July 3, 2023

Quick delivery, quality products. I have ordered over the years and the quality of service has maintained high.

Date of experience: July 3, 2023
Florida
1 review
0 helpful votes
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Vionic slippers!
June 29, 2023

Ordered a pair of Vionic open-tied slippers (that were no longer available in the Vionic website), and received them in a timely manner. When I first tried them in, the arch support seemed a wee bit higher than the (closed-toe) Vionic slippers I had been wearing. Fast forward several days, and I can no longer wear the older pair because my feet LVE the new pair!

Date of experience: June 29, 2023
Pennsylvania
1 review
0 helpful votes
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Exchange
June 26, 2023

The shoes were too small so I sent them back for an exchange for a larger size. The exchange process was easy to follow.

Date of experience: June 26, 2023
Florida
1 review
0 helpful votes
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Vast Selection of great products
June 24, 2023

Just what I was looking for, no-hassle sales process, rapid delivery.

What more could you want?

Date of experience: June 24, 2023
North Carolina
1 review
0 helpful votes
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Step one complete
June 21, 2023

Hi, I have received the foot mold and mailed it back to you on June 17th. Looking forward to receiving the product.

Date of experience: June 21, 2023