Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

PAM R.
1 review
0 helpful votes
Follow PAM R.
Unfollow PAM R.
Share Review
Report Review

The sneakers are being returned
July 20, 2018

The sneakers are being returned. Didn't have a soft heel and the arch support wasn't where my arches were. More near the heel. Returning for a refund.

Date of experience: July 20, 2018
Karen X.
4 reviews
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

I am enjoying my orthotic purchase!
July 19, 2018

I am enjoying my orthotic purchase!

Date of experience: July 19, 2018
Melissa K.
2 reviews
0 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Share Review
Report Review

High quality shoes at reasonable prices!
July 19, 2018

High quality shoes at reasonable prices!

Date of experience: July 19, 2018
rhiannon N.
1 review
0 helpful votes
Follow rhiannon N.
Unfollow rhiannon N.
Share Review
Report Review

I'm very pleased with the my Order and will order from here regularly.

Date of experience: July 19, 2018
Donna F.
2 reviews
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

Great Customer Service
July 19, 2018

Great Customer Service. I was looking for a Slipper that would benefit all my problems with my feet and they took time out to help me. You don't find these done with any other companies.

Date of experience: July 19, 2018
Ann A.
1 review
0 helpful votes
Follow Ann A.
Unfollow Ann A.
Share Review
Report Review

My husband is very pleased with shoes I purchased for him. He has since asked me to order him some insoles for his workboots.

Date of experience: July 19, 2018
Katherine L.
1 review
0 helpful votes
Follow Katherine L.
Unfollow Katherine L.
Share Review
Report Review

First time shopping
July 18, 2018

First time shopping. Will return.
The slippers are very comfortable, and I like them very much. The only negative thing I have is that I suffer from edema, and when my feet swell, the imprint of the seams on the top embed into my foot. I have to remove them for the day, other than that, I am very pleased, and will return when in need of any other product you sell.
Thank you fro your quick delivery.
Much appreciated, and my feet thank you also.

Date of experience: July 18, 2018
Jane V.
1 review
0 helpful votes
Follow Jane V.
Unfollow Jane V.
Share Review
Report Review

Lots of choices, reasonably priced
July 18, 2018

Lots of choices, reasonably priced

Date of experience: July 18, 2018
Angeline A.
1 review
0 helpful votes
Follow Angeline A.
Unfollow Angeline A.
Share Review
Report Review

Shopping online is great Description very detailed Placing order was in a timely manner. Reviews sound great.

Date of experience: July 17, 2018
Linda M.
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Omg...
July 17, 2018

Omg... great support for my fallen arches! Very very happy with these shoes!

Date of experience: July 17, 2018
Sandy E.
1 review
0 helpful votes
Follow Sandy E.
Unfollow Sandy E.
Share Review
Report Review

I love my Vionic ortho inserts
July 17, 2018

I love my Vionic ortho inserts. Now I'll have the spport I need to wear some of my favorite shoes. Ordering was easy, received on time and I will definately be shopping again soon. This time for pairs of Vionic shoes. My podiatrist recommended Vionics and I was quite surprised to see so many nice styles being offered by this company. I own a pair of Vionic slippers and fip flops and I'm completely sold on Vionics. So glad to have found this online store. Great prices
Es as well.

Date of experience: July 17, 2018
Karel S.
1 review
0 helpful votes
Follow Karel S.
Unfollow Karel S.
Share Review
Report Review

Quality is superior!
July 16, 2018

Quality is superior! Shipping and handling is excellent. Delivery was on time. I am satisfied and impressed!

Date of experience: July 16, 2018
Amy M.
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

The first time I tried to place my order it timed out. Then second time I needed to put all of my info back in, so resorted to PayPal.

Date of experience: July 15, 2018
Joanne S.
1 review
0 helpful votes
Follow Joanne S.
Unfollow Joanne S.
Share Review
Report Review

The shoes fit perfectly and true to size
July 15, 2018

The shoes fit perfectly and true to size. Very comfortable and look great. Love Vionic shoes, I have several pair but this was my first experience buying from the Orthotic Shop. Good sale price and quality of the shoe was great, I will purchase from them again.

Date of experience: July 14, 2018
Laurie B.
1 review
0 helpful votes
Follow Laurie B.
Unfollow Laurie B.
Share Review
Report Review

I bought these as a similar style are no longer available. This pair did not give me the support and I needed to take medication for my aching feet. It could be the Velcro straps could not be adjusted very well.

Date of experience: July 14, 2018
Jane N.
1 review
0 helpful votes
Follow Jane N.
Unfollow Jane N.
Share Review
Report Review

My puppy ate my old vionics that I loved
July 14, 2018

My puppy ate my old vionics that I loved. Thanks for having the same shoe on your site.

Date of experience: July 14, 2018
Ann T.
1 review
0 helpful votes
Follow Ann T.
Unfollow Ann T.
Share Review
Report Review

A little pricey but I need the good arch support.

Date of experience: July 13, 2018
Patty S.
2 reviews
0 helpful votes
Follow Patty S.
Unfollow Patty S.
Share Review
Report Review

Love the sandals I ordered
July 13, 2018

Love the sandals I ordered. As recommended I wore them for a few hours around the house. They are so comfortable.

Date of experience: July 13, 2018
Lisa T.
3 reviews
0 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Share Review
Report Review

I've barely had them a week so I can't say to how long they will last. I've bought Vionic slippers before and so I knew what to expect. Overall, they seem to be made well but I still think they are pricey. If they stand the test of time, I would buy them again. For me, they are comfortable and have helped with all the pain in my feet.

Date of experience: July 12, 2018
silver Y.
1 review
0 helpful votes
Follow silver Y.
Unfollow silver Y.
Share Review
Report Review

Many brands and styles to choose from
July 12, 2018

Many brands and styles to choose from. Website easy to navigate, and can sign on using my Amazon credentials. Just ordered, looking forward to receiving (3) different sandals. Sandals received and liked all and they were as stated online. However, having recently developed plantar faciitis, found the designs (basically flip flops) were not supportive enough and had to return.

Date of experience: July 12, 2018