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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Lynn V.
1 review
0 helpful votes
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As always I love the product!
July 25, 2018

As always I love the product!

Date of experience: July 25, 2018
Kelvin I.
3 reviews
0 helpful votes
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Item delivered as promised
July 24, 2018

Item delivered as promised. So far the product was worth the buy.

Date of experience: July 24, 2018
Lori K.
1 review
0 helpful votes
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Had trouble with initial coupon code but then site offered me another one, so all good

Date of experience: July 24, 2018
Cheryl P.
1 review
0 helpful votes
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So far I am very satisfied with the boots I ordered for grandson.

Date of experience: July 24, 2018
Linda S.
1 review
0 helpful votes
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Shoes are well made and sized correctly
July 24, 2018

Shoes are well made and sized correctly.

Date of experience: July 24, 2018
Sonia L.
1 review
0 helpful votes
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It was very easy to place and pay for my order.

Date of experience: July 23, 2018
Susie T.
1 review
0 helpful votes
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I was very happy with my shopping experience
July 23, 2018

I was very happy with my shopping experience

Date of experience: July 23, 2018
Nancy M.
1 review
0 helpful votes
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The sandals purchased were a bit too big, so I purchased another pair and returned the pair that didn't fit. :)

Date of experience: July 23, 2018
Vicki A.
1 review
0 helpful votes
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True to size...
July 23, 2018

True to size...very nice looking sandal

Date of experience: July 22, 2018
Barbara R.
1 review
0 helpful votes
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Website is easy to navigate
July 22, 2018

Website is easy to navigate. Checkout is easy. My order arrived in a timely fashion. Looking forward to wearing my sandals.

Date of experience: July 22, 2018
Valia d.
1 review
0 helpful votes
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Very easy to order fast and love the free shipping and return.Good price.
My sneaker are so comfy and it's true size.
Love Vionic.

Date of experience: July 22, 2018
Barbara B.
1 review
0 helpful votes
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The checkout site did not allow me to retrieve my password. The orthotics I received 5rr6 eccellent

Date of experience: July 22, 2018
Ken Q.
5 reviews
0 helpful votes
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Great info, quick and easy
July 22, 2018

Great info, quick and easy

Date of experience: July 21, 2018
Barbara O.
2 reviews
0 helpful votes
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Well designed hope they work well for my narrow flat feet

Date of experience: July 21, 2018
Dorothy X.
2 reviews
0 helpful votes
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Ii am very pleased...
July 21, 2018

Ii am very pleased...need a wider size 9w...too narrow

Date of experience: July 21, 2018
Janet O.
1 review
0 helpful votes
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This has been very fast
July 21, 2018

This has been very fast

Date of experience: July 21, 2018
Sara D.
1 review
0 helpful votes
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Proof is in the delivery!
July 21, 2018

Proof is in the delivery!

Date of experience: July 21, 2018
Franklin B.
2 reviews
0 helpful votes
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Delivery took a bit longer than expected, but that appears to be the responsibility of Rockport.

Date of experience: July 20, 2018
Darla U.
1 review
0 helpful votes
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The Cobble Hill shoes were very nice, however they did not support my over pronation. It would help if the shoe's description would state support for over pronation or just arch support. The sandals were also very nice, however they rubbed my bunions and were uncomfortable. As for the return, I think a return package slip in the shoe boxes would be a lot more easy and convenient to sent back shoes. I printed off my mailing label for the sandals but could not print the mailing label for the Cobble Hill shoes, this was aggravating. I did write the help desk and they did respond very quickly. I wasn't sure if I would order again because of the return situation. However, I did decided to try again and placed another order. I'm hopeful all goes well with this order.

Date of experience: July 20, 2018
DMO O.
2 reviews
0 helpful votes
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Perfect...
July 20, 2018

Perfect... thank you!

Date of experience: July 20, 2018